Visionary IT Executive with over 25+ years of experience, specializing in enterprise data protection, security systems, and backup & recovery solutions. Played a crucial role in leading technical teams, reducing risk, and optimizing system performance to enhance business continuity and compliance. Proven leader in executing advanced security tools and processes, maintaining a 95% approval rate for change requests while ensuring zero disruption to end users and enterprise operations. Renowned for revamping the Data Loss Prevention (DLP) framework and driving a marked improvement in federal CMS and STAR scores, significantly enhancing Humana's compliance standing. IT professional with extensive cross-functional experience, collaborating with internal/external stakeholders to drive ROI through process improvements and innovative software solutions. Proactive problem-solver in agile environments, delivering optimized end-user experiences that boost job performance. Key contributions include:• Elevated the team's incident investigation rate from 18% to 32% within 18 months by integrating advanced monitoring and reporting tools, enhancing data integrity and protection.• Established data governance process with Humana's data stewards, ensuring compliance with standards.• Introduced Avamar backup and recovery system for Humana, installing remote client controls on servers and configuring and optimizing backup schedules to minimize business disruption.• Implemented and streamlined detection processes for Level 1 support teams, resulting in a reduction in incident response time and elevating the onboarding process for new team members.• Steered security operations reorganization, transitioning the team to Level 2 support and investigation, which involved devising new processes and upskilling team members. • Supported process and product optimization/improvement initiatives, including enhancements to systems and technologies to guarantee reliability and compliance with data management standards.• Formulated system scope and objectives based on user needs, applicable business systems, and industry requirements to maintain compliance and optimize operational efficiency.