Thomas Goodman Email & Phone Number

Ona, WV, US

West Virginia, United States

Performed site audits and built implementation plan for CMMC client who invested in comprehensive security services and a full-stack network upgrade across their eight-state footprint. Acted as the primary point of contact for the client, ensuring clear communication and understanding of project scope, timelines, and deliverables.Conducted thorough.

Charleston, West Virginia, United States

• IT Project Manager with a focus on sales engineering. End-to-end project management, collaborating with clients for customized technical solutions. Generate budgets, maps, scopes of work, functional outcomes, and.
• Generated approximately $1.6 million in project bids
• Engineered access control, structured cabling, A/V, and telecom solutions in Leviton, Verkada, Axis, ACTi, UniFi, UISP, SonicWall and Juniper environments
• Design PtMP municipal wireless networks for city-wide CCTV and LPR deployments with both on-premises and cloud based storage in Williamson, WV and Elkins, WV

Charleston, West Virginia, United States

• Take responsibility for ensuring the deployment of new production, retrofitting of infrastructure, and transition to support and engineering teams is done in a manner that meets client expectations and Advantage.
• Earned Verkada Certified Engineer and Leviton Certified Installer credentials
• Completed 11 large scale project installations in multi-distribution frame campus settings. Systems ranging from 20 devices to over 100 devices
• Implement segmented network address schemes for on premises IP based closed-circuit video systems as an added organizational and security measure

Marietta, Ohio

Build and install hardware/infrastructure for processing and distributing full HD video across hard-wired ethernet connections by assessing transmission needs, data rates, and portability for live sports broadcasts. Coordinate daily processes by independently setting up and tearing down network/broadcast equipment and verifying bandwidth for live broadcast.

Remote

• Ensure customer satisfaction by closely collaborating with four support professionals, handling escalations, offering insight into customer VoIP services, and establishing that all tickets are resolved in a timely.
• Led the triage team during a system-wide outage from an external DDOS attack, affecting 40%+ of VoIP traffic on a nationwide scale, by coordinating internal response guidelines and educating clients on the root causes.
• Implemented ticketing intake, distribution and documentation standards for the support team, resulting in a decrease of resolution times for tier 1 and tier 2 tickets.
• Supported a system and hardware migration of ~225 seats, 80 DIDs, and 11 IVRs to moderninfrastructure for a key healthcare client by offering advice on and insight into the upgrade process.

Barboursville, WV

• Delivered desktop support and network/infrastructure problem consulting to a diverse client base acrossmanufacturing, banking, education, and healthcare by efficiently troubleshooting, accurately diagnosing, and.
• Successfully rebuilt and fully upgraded the network equipment and cabling for Blenko Glass Co. bydeploying new Ubiquiti UniFi firewall and switches with trunk and branch Cat6 cabling throughout the site from DMARC and.
• Linked four sites for Blacktop Industries by advising upgrades from bonded DSL connections to gigabitfiber, linking all satellite sites to a primary HQ with VPN connections and automated backup capabilities.
• Assisted in driving company growth from start-up to first year profitability by embracing the nimbleaspects of a small business to drive technologies across multiple platforms and network ecosystems.

Huntington, West Virginia Area

• Streamlined day-to-day operations by directly managing all aspects of production, shipping, and safety.Supported yard processes by partnering with employees to operate machinery, provide customer service, and perform.
• Built company from the ground up into a five-acre, full-service facility with $780K in annual revenue(successfully selling in 2019) by spearheading all aspects of organizational development, including.
• Boosted overall efficiency by developing/overseeing a multi-user, multi-device small business network as well as coordinating the transition from Windows 7 to Windows 10 and from MS Server 2010 to Server2016.
• Effectively diversified revenue by creating and implementing an electronic waste recycling program.

Milton, West Virginia

• Coordinated daily project development and operations within a highly regimented work environment byoverseeing a crew of four and two hi-rail work trucks, collaborating with Norfolk Southern Maintenance of Way gangs.
• $3.2 million project budget with a 24 month lifecycle
• Successfully processed ~5K tons of scrap rail material and packaging for rail gondola shipping (200 miles of railway) by efficiently utilizing allotted track time and thorough planning.
• Obtained a record of zero safety incidents throughout project duration by adhering to prescribed safetyprotocols and encouraging a culture of safety first.

Charleston, West Virginia, United States

• Highly skilled, innovative, and passionate about creating captivating content. Delivered high-quality content and helped clients and sales executive define measurable results. Proficient in conceptualizing, scripting.
• Completed 12 month "It's Cheap, Cheap, Cheaper in the Country" campaign for I-77 Auto Group
• Maintained average 4 day turnaround schedule from capture to broadcast
• Produced approximately 80 thirty second advertisements from concept to air

Williamson, West Virginia, United States

• Contract engagement supporting the production, grip and camera teams for the History Channel reality show "Hatfields and McCoys: White Lightning". Proficient in rigging and operating lighting equipment, camera support.
• Efficiently managed and organized grip and electrical equipment inventory, ensuring availability and functionality of tools and materials during production including tungsten and fluorescent lighting fixtures and.
• Assisted in the rigging and positioning of lights and power cables, ensuring proper placement, diffusion, and control to achieve desired lighting effects.
• Implemented safety protocols and precautions to protect crew members, talent, and equipment during rigging and shooting activities.

Nitro, West Virginia, United States

• Began as yard laborer. Operated processing equipment, including shredders, shears, balers, and sorting systems, to process and prepare scrap metal materials for recycling. Conducted quality inspections to ensure.
• Established and maintained relationships with suppliers, negotiating pricing, terms, and delivery schedules to optimize material procurement.
• Followed safety protocols and guidelines, promoting a safe work environment for all employees.

Charleston, West Virginia, United States

• Founded and managed a boutique digital marketing agency specializing in providing comprehensive marketing solutions to clients across various industries. Strong expertise in content curation, overseeing the development.
• Curated and managed a daily content website with approximately 10,000 monthly readers at its peak, overseeing content selection, editing, and publication.
• Researched and identified trending topics and relevant content to engage the target audience and drive website traffic.
• Collaborate, supervise, and edit content for team of 5-7 freelance writers, photographers, and graphic designers to develop and produce engaging and shareable content, including articles, images, videos, and.

Charleston, West Virginia, United States

• Created compelling on-air content, including TV spots, trailers, and promotional videos, for various shows, events, and station initiatives. Participate in regularly scheduled multi-camera live sporting event.
• Over 200 short form video commercials produced.
• Weekly high school football broadcasts, including WVSSAC Championship "Super Six" games.
• Maintained client relationships throughout Southern West Virginia, Eastern Kentucky, and Southwestern Virginia