• Developed and maintained robust talent pipelines for designated clients, proactively identifying and engaging potential candidates to meet both current and future hiring needs.• Collaborated with the recruitment team to leverage recruitment marketing strategies, industry research, social media platforms, and business intelligence insights to effectively target and connect with passive candidates.• Utilized innovative sourcing techniques to enhance candidate outreach and improve overall recruitment effectiveness, ensuring alignment with client objectives and organizational goals.• Managed pre-hire activities, including scheduling interviews, coordinating assessments, and preparing candidate materials, to streamline recruitment efforts.• Oversaw post-hire activities, such as onboarding logistics and follow-up communications, to ensure a smooth transition for new hires.

Helping agent and non- agent requisition / IT requirements and support roles

• Recommend and implement ideas and strategies related to recruitment that will contribute to the business results of the company, implementing any new processes, improving standard processes, and staying informed of trends and innovative recruiting techniques.• Lead full life cycle recruitment process across multiple searches for non-sales positions including phone interviews with prospective applicants to assess fit to position and culture, lead management discussion and feedback meetings, negotiate offers and conduct references. • Direct Sourcing and pipelining of high quality candidate pools using social media, LinkedIn Recruit, cold calling and networking. • Ensures top candidate experience through high touch candidate management throughout the process while consistently delivering the value proposition of working for the organization such as culture, benefits, growth strategy of business etc. • Partners with hiring manager and HR business partner to develop strategies that result in securing all facets of high caliber talent to meet business needs.• Work cooperatively with all members of the Talent Management team to develop and implement recruitment activities and processes integrating business initiatives into recruiting strategies.• Develops and reports meaningful recruiting metrics on a regular basis to show productivity and value to the business.

• Collaborate with Hiring Managers work closely with department heads to understand their staffing needs, job requirements, and team dynamics to develop tailored recruitment strategies.• Candidate Sourcing utilize a variety of sourcing methods, including job boards, social media, networking events, and employee referrals, to identify potential candidates.• Screening and Interviewing conduct thorough screenings and interviews to assess candidates' skills, qualifications, and cultural fit. Develop structured interview processes to ensure fairness and consistency.• End-to-End Recruitment Process manage the entire recruitment lifecycle, from job posting to onboarding, ensuring a seamless experience for both candidates and hiring managers.• Employer Branding promote the company’s brand as an employer of choice through effective communication and engagement with potential candidates, highlighting the company culture and opportunities for growth.• Data Management maintain accurate records in the applicant tracking system (ATS) and provide regular reports on recruitment metrics, such as time-to-fill and candidate pipeline status.• Market Research stay informed about industry trends, labor market conditions, and competitor hiring practices to enhance recruitment strategies and improve talent acquisition efforts.• Candidate Relationship Management build and maintain relationships with prospective candidates, keeping them informed throughout the recruitment process and fostering a positive candidate experience.• Compliance and Best Practices ensure all recruitment practices comply with legal and ethical standards, and continuously seek to improve processes based on best practices and feedback.