Thomas H Email & Phone Number

Australia

Maroochydore

Brisbane, Australia

Caboolture

Brisbane, Australia

• Customer support adhering to policies and procedures and keeping accurate customer records.
• Managed relationships between the Customer and shared service teams.
• Provided guidance to colleagues via telephone, face-to-face and online meetings.
• Training with new team members, helping them to locate and understand policies and procedures.
• Assisted with the implementation of strategies to improve service and promote government policy objectives.
• Developed and reviewed government policies and legislation to deliver accurate information and execute departmental decisions.

Aspley, Brisbane

• Unloading goods and checking order forms.
• Cataloguing and labelling items for storage.
• Stacking and displaying goods inline with procedures.
• Completing orders, organising packaging and distribution.
• Operating forklift machinery to move heavy items.
• Stocktake.

Morayfield

• Customer support at the sales counter.
• Advice to customers on the stores’ products. Suggesting upgrades, and add-ons to customers.
• Processing of returns and refunds as required in line with company procedures.
• Occasionally responsible for the store’s security, including being its key holder.
• Utilising stock management software to log, check, locate and move stock both in and out of the store.
• Daily management of the till.

Queen St, Brisbane

• Responded to incoming customer calls.
• Provided friendly advice to a diverse clientele.
• Helped customers identify financial services/products that best suit their needs.
• Assisted customers with enquiries.
• Performed online troubleshooting and provided technical advice.

Adelaide St, Brisbane

• Supervising work of staff.
• Maintaining a high level of customer service.
• Resolving customer complaints.
• Determining the layout of fittings and merchandise so that stock is presented as attractively as possible.
• Monitoring stock levels and placing orders.
• Counting money and banking.

Master'S Degree, Elementary Education And Teaching

Graduate Diploma, Senior Secondary Business Communications And Technology

Preparing daily lessons and long-term teaching programs in accordance with curriculum guidelines. Using a variety of teaching methods.

Bachelor'S Degree, Business, Management