Thomas H Smith

Thomas H Smith Email and Phone Number

Systems Engineer | IT Operations Specialist | Student of Cybersecurity @ WGU @ Sourcepass
Thomas H Smith's Location
Dublin, Georgia, United States, United States
About Thomas H Smith

With over 20 years of diverse IT experience, I am a versatile and reliable IT Administrator. I manage and maintain the network infrastructure, security, and performance of IT systems. I have a passion for cybersecurity and information assurance and am pursuing a Bachelor of Science in this field from Western Governors University.My core competencies include network engineering, storage area network, server administration, desktop support, and project management. I have multiple certifications from Microsoft, CompTIA, ISC2, and Google that demonstrate my proficiency and knowledge in various IT domains. I enjoy working with clients and colleagues to provide effective and efficient IT solutions that meet their needs and expectations.

Thomas H Smith's Current Company Details
Sourcepass

Sourcepass

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Systems Engineer | IT Operations Specialist | Student of Cybersecurity @ WGU
Thomas H Smith Work Experience Details
  • Sourcepass
    L2 Remote - Service Desk Technician
    Sourcepass Nov 2024 - Present
    Georgia, United States
    Remote support for various sized clients. We provide full range of MSP based services.
  • The Citizens Bank Of Swainsboro
    Information Technology Administrator
    The Citizens Bank Of Swainsboro Dec 2022 - Oct 2024
    Swainsboro, Georgia, United States
    * Provide onsite IT support for around 70 network users across 4 branches* Manage Microsoft 365 tenant * Manage onsite Veeam Backup Management* Manage on-prem ShoreTel Phone System* Assist Senior VP of IT with Purchases and Projects
  • Alterra Networks
    Senior Systems Engineer
    Alterra Networks Aug 2018 - Dec 2022
    Dublin, Georgia
    * Provided support for around 600 endpoint devices, including workstations, servers, firewalls, and routers* Performed both onsite and remote support for all MSP Clients* Configure and set up of Microsoft 365 environments, including On-Prem Migrations* Utilized Microsoft Hyper-V and VMWare deployments for VM environments* Network and Server planning and implementation* Installed and Supported Mitel/ShoreTel, Grandstream, and NEC phone systems* Planned BCP and DR for clients using Datto, SolarWinds MSP Back up, and Carbonite* Helped maintain a SOC2 Compliant Data Center* Installed infrastructure cabling, wireless APs, peer-to-peer wireless bridges, and mesh Wi-Fi environments* Utilized ConnectWise Manage and SolarWinds RMM
  • Farmers Home Furniture
    Senior Desktop Support Analyst
    Farmers Home Furniture Sep 2017 - Aug 2018
    Dublin, Ga
    * Provided onsite IT support for around 25 network users in the Executive building* Assist the IS team with any day-to-day issues as needed.
  • Blue Oak It
    System Engineer
    Blue Oak It Jan 2016 - Sep 2017
    Columbia, South Carolina Area
    * Provided support for around 200 endpoint devices, including workstations, servers, firewalls, and routers* Performed both onsite and remote support for all MSP Clients* Configure and set up of Microsoft 365 environments* Utilized Microsoft Hyper-V, VMWare, and Citrix XEN deployments for VM environments* Utilized Atera RMM
  • Mcdonnell And Associates, Pa
    System Administrator
    Mcdonnell And Associates, Pa Nov 2014 - Dec 2015
    Columbia, South Carolina Area
    * Provided IT support for around 130 network users at the Main office and numerous Remote sites* Setup Remote Office with Internet and Site to Site VPN tunnels using SonicWall Firewalls* Setup standardized equipment for company use* Assisted with improvements to the DR Plan and nightly Backup Schedule and set up the Helpdesk ticketing system for internal use.* Utilized SolarWinds RMM
  • Alterra Networks
    Network Engineer
    Alterra Networks Aug 2011 - Sep 2014
    Dublin, Ga
    * Provided support for around 400 endpoint devices, including workstations, servers, firewalls, and routers* Performed both onsite and remote support for all MSP Clients* Utilized ConnectWise Manage RMM* Cisco Partner
  • Databiz Llc
    Pc Bench Technician/ Field Technician
    Databiz Llc Dec 2007 - Feb 2009
    Columbia, South Carolina Area
  • Connecting Elements
    Furniture Installer
    Connecting Elements May 2007 - Dec 2007
    Columbia, South Carolina Area
  • Microprice Technologies
    Inventory Manager / Bench Manger
    Microprice Technologies Feb 2005 - May 2007
    Columbia, South Carolina Area
  • Kelly Services @ Intel Cdc
    Entry Level Gfx Technician
    Kelly Services @ Intel Cdc Oct 2004 - Jan 2005
    Columbia, South Carolina Area
    Contract ended after 3 months
  • I.C.S
    Pc Repair Technician
    I.C.S Jun 2004 - Oct 2004
    Columbia, South Carolina Area
    Contract ended after 4 months
  • Calltech
    Tier 2 Help Desk Agent
    Calltech Jun 2003 - May 2004
    Columbia, South Carolina Area
  • Permond Solutions Group
    Tier 1 Help Desk Agent
    Permond Solutions Group Nov 2002 - May 2003
    Columbia, South Carolina Area
    Contract ended after 6 months
  • Westinghouse  Cnfd
    Computer Operator
    Westinghouse Cnfd Feb 1999 - Nov 2002
    Columbia, South Carolina Area
    Create and maintain monthly work scheduleMonitor and maintain activity of computer roomFunction as first line help deskEscalate problems to second level site supportSchedule and connect video conference equipmentKnowledge of Windows 9X, 2000, NT 4.0Knowledge of HP1000 and System 36Knowledge of Xerox, Lexmark, HP and Cannon printers

Thomas H Smith Education Details

Frequently Asked Questions about Thomas H Smith

What company does Thomas H Smith work for?

Thomas H Smith works for Sourcepass

What is Thomas H Smith's role at the current company?

Thomas H Smith's current role is Systems Engineer | IT Operations Specialist | Student of Cybersecurity @ WGU.

What schools did Thomas H Smith attend?

Thomas H Smith attended Western Governors University, University Of South Carolina, Midlands Technical College.

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