Thomas Hancock Email & Phone Number

Little Saxham, England, United Kingdom

CLAAS Eastern Ltd operates from 7 sites across the North East of England. It employs 120 people and has an annual T/O of £80M.

Little Saxham, England, United Kingdom

CLAAS MANNS Ltd operates from 7 sites across East Anglia and South East England. It employs 110 people and has an annual T/O of £80M.

Little Saxham, England, United Kingdom

I have been responsible for the implementation of of a new DMS (Dealer Management System) into all 18 CLAAS UK Retail locations.The Microsoft Dynamics 365 system has been adapted to for fill business requirements across sales and after sales departments.- Liaising with DMS project team with new and existing developments- Validation of processes and functionality - Cleansing of historical data and transformation for migration- Testing new functionality- Training users in person and online- All planning requirements relating to roll out activities and training

Headcorn, England, United Kingdom

CLAAS Southern Ltd operated from 2 locations covering Kent, Sussex and Surrey. It had 40 employees and had a T/O of £15M.

Hurst Green, East Sussex

• Created Big Baler Centre at Hurst Green providing specialist sales and technical support to CNH big baler users across South East England• Undertake prospecting and sales of new balers• Carry out demonstrations and provide operator training on product range• Provide technical assistance to customers on site and via phone

Hurst Green, East Sussex

• Management of 8 members of staff within a retail and service based environment• Active sales management role selling the Case IH product range and other brands of agricultural machinery within an allocated sales territory• Providing assistance to sales team with product specification, pricing and admin• Demonstrating and providing operator training to customers• Setting and maintaining budgets within branch and cost control management• Working to meet deadlines set on specific projects • Attaining working relationships with customers• Providing high level of customer service to meet high demands set by customers• Provide customer service in country store and selling horticultural products

Hurst Green, East Sussex

• Management of a team of 3 technicians• Provide job scheduling and workloads for technicians• Provide technical assistance to technicians and customers• Logging Assist reports and liaising with manufacturers for technical assistance• Processing of service paperwork, timesheets, job cards and invoicing• Estimate costs of repairs and provide customers with repair schedules

Dartford, United Kingdom

• Sales of CNH products and other agricultural machinery in assigned area in Kent• Manage time and customer visit schedules• Work to meet sales targets• Carry out demonstrations and operator training on products• Build a working relationship with customers

Sevenoaks, Kent

• Carry out on site demonstrations of homeowner products• Assemble and PDI new products• Direct sell products to customers on site and in showroom

Nvq Level 2 & 3 Agricultural Service Engineering, Agricultural Engineering

I studied at the Morton Morrell campus of Warickshire College. The course was run in conjuction with Massey Ferguson as part of their.

National Certificate In Agriculture, Agricultural Engineering

Activities and Societies: I played full back and wing for the college rugby team.