Thomas Handley Email & Phone Number

Peterborough, England, United Kingdom

Peterborough, United Kingdom

London, United Kingdom

Peterborough, United Kingdom

Peterborough, United Kingdom

Duties:• Providing leadership and motivation to a cross-function team of 8 members to maintain performance and achieve set targets and KPIs. • Managing UK income funds for SMEs and Corporates ensuring that client payments for up to 40,000 payments per month are delivered. • Defining end-to-end project management processes and aligning these with internal standards and governance.• Planning work flow including assessing priorities, allocating timescales and distributing work per level of expertise required. • Monitoring individual performance and reporting team errors to ensure optimum performance for audit purposes. • Ensuring activities comply with current regulations including reviewing new Western Union Business Solutions products for compliance implications.Notable Achievements:• Delivered both Spot Payments and Hedging Solutions within challenging schedules, and successfully utilised client’s funds via Bank Transfers, Wire Payments, and Cheques.• Project managed the implementation of an Incident Management from cradle to grave over an 8-month period, and overcame challenging obstacles working alongside global support teams.• Identified efficiencies and eliminated wastage/processes from the cheque banking facility through the introduction of 4i controls, which subsequently increased accuracy, and resulted in time savings of 115 minutes per day.• Played a pivotal role in the completion of audits and executed 55 keystroke procedures that addressed business objectives for the audit process. • Identified and resolved project difficulties through effective dialogue with key stakeholders.• Worked closely with internal units and increased referencing across bank feeds, which ensured client payments were processed quicker.• Led the global implementation of an Accounts Receivable system that covered the Western Union Business Solutions footprint, and ensured that key stakeholders were regularly updated regarding challenges and successes.

Peterborough, United Kingdom

Duties:• Providing constructive feedback and performance analysis to Analysts ensuring that activities comply to FATF recommendations, JMSLG, and Anti Money Laundering regulations 2007.• Maintaining strong knowledge of compliance before assessing current licensing requirements and supporting business continuity activities. • Delivering comprehensive and engaging training on compliance to ensure a full understanding by the team. • Managing the UK Accreditation Team including Managing the UK Accreditation Team including distributing work per level of expertise.Notable Achievements:• Implemented revenue-focused improvements for the UK Go-to Market Sales Team and Cyprus Go-to Market Sales Team that covered first time statistics, best practice protocols as well analysis of root cause.• Led the UK Accreditation Team and successfully overcame the challenges of high staff turnover. • Exceeded set Analyst targets relating to Accrediting Corporate and Personal new business.

Peterborough, United Kingdom

Duties:• Carrying out PEP/SAN reporting on new and existing clients before highlighting positive True PEPs or Sanction hits to Compliance Senior Management.• Working closely with the Compliance team to implement KYC best practice for the Accreditation Team. • Maintaining a strong knowledge of Enhanced Due Diligence requirements as well as the ability to interpret the JMSLG relating to this area. • Directing the team a focus on meeting objectives, current workloads, and highlighting cases that are outside of SLAs.Notable Achievements:• Recognised by management and colleagues alike as a subject matter expert KYCs and account profiles.• Overcame challenged to successfully collect regulatory information and obtained ownership information for UBOs on complex ownership structures.• Supported Analysts not in receipt of industry recognised qualifications and ensured the interpretation of the Compliance framework.

American Studies And Humanities, Humanities/Humanistic Studies

History

Advanced Certificate In Anti Money Laundering, Merit

Investment Administration Qualifications (Iaq’S)