Thomas Hang Email & Phone Number

Utilize critical thinking and research skills to process specialized claims with corresponding production and quality goals in conjunction with defined turnaround goals.Acted as a resource for End of Contract support and maintain relationship with all internal and external contacts.

Process and analyze claim documents in Facets to ensure zero critical errors and complete claims transaction in queue within specified TAT while adhering to quality requirements per the client and mandatory industry regulation and compliance requirements.Responsible for following up on all pending claims appropriately and initiate the next steps.Maintain.

Process Medicare claims through systems workflow to ensure correct benefits and cost sharing is correct and determine next steps for adjudication. Protect confidential patient healthcare claim data to knowledge of HIPAA and PHI federal compliance regulations. Engage in specialized projects to effectively discover and create procedures to increase.

Process claims through system workflow to insure correct benefits and cost sharing is correct. Protect confidential patient healthcare claim data through knowledge of HIPAA and PHI federal compliance regulations. Reviewing and insurance claims are accurate for appeals and grievance department.

United States

Assisted customers with services such as resolving billing issues or troubleshooting products.Solicit sales and helping to ensure customer is receiving best services offered. Mentor new hires and offered team lead support when needed.

Associate'S Degree, Business Analyst

High School Diploma