Thomas Hanlon Email and Phone Number
With a focus on precision and customer satisfaction, I am currently excelling as a Key Account Executive at Water Plus, bringing to the table my proficiency in Microsoft Office and ad hoc analysis. My core competencies lie in managing significant customer accounts, ensuring speedy resolution of queries, and fostering a culture of prompt payments and outstanding service.Over the course of my tenure, we've achieved our monthly cash targets by collaborating closely with customers and Key Account Managers (KAMs), a testament to our team's dedication to service excellence. Leveraging Microsoft Excel, I provide detailed billing analyses and drive initiatives that enhance client relationships. My commitment to Water Plus mirrors the organization’s values of integrity and accountability, as I continuously strive to contribute diverse perspectives and innovative solutions to our team.
Water Plus
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Key Account ManagerWater Plus Dec 2024 - PresentKey Account Manager at Water Plus, a multi award-winning business water retailer, I specialise in delivering a bespoke, efficient service to our largest and most valued clients. My role is to ensure that their experience with water is seamless, while also guiding them toward enhanced water efficiency and a reduced carbon footprint. With a customer-centric approach, I work closely with clients to understand their unique needs and provide tailored solutions that not only improve their day-to-day operations but also support their sustainability goals. My focus is on building long-term partnerships that drive both business success and environmental impact. -
Key Account ExecutiveWater Plus Feb 2023 - Present`Working from a portfolio to ensure to issue correct bills in a timely manner, ensuring the customer is aware of charges and to assist in prompt payment.Working with both customers and KAMs to deliver an exceptional service and support in achieving monthly cash target by proactively managing and collecting outstanding Key debt.Managing a personal portfolio to ensure that our large important customers are dealt with on a personal 1 on 1 level to ensure all their queries, issues and questions are resolved and answered to the highest level possible in a fast manner. -
Customer Service AdvisorWater Plus Apr 2018 - Feb 2023
Frequently Asked Questions about Thomas Hanlon
What company does Thomas Hanlon work for?
Thomas Hanlon works for Water Plus
What is Thomas Hanlon's role at the current company?
Thomas Hanlon's current role is Key Account Manager | 7+ years experience within the water industry | Striving to supporting our largest Industrial clients excel in all things water 💧.
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Thomas Hanlon
London
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