Thomas Haring Email & Phone Number

Hyde Park London

Domus Stay brings together exceptional, design-led homes with dedicated guest services and handpicked experiences from our exclusive black book. From family townhouses to immaculate apartments, our curated portfolio allows guests to live in style in homes chosen for their architectural merit. Homeowners, meanwhile, can make the most of their spaces with our meticulous management service.www.domusstay.comEnable the company to grow and flourish: by leading the team, building… Show more Domus Stay brings together exceptional, design-led homes with dedicated guest services and handpicked experiences from our exclusive black book. From family townhouses to immaculate apartments, our curated portfolio allows guests to live in style in homes chosen for their architectural merit. Homeowners, meanwhile, can make the most of their spaces with our meticulous management service.www.domusstay.comEnable the company to grow and flourish: by leading the team, building operational capacity, and interfacing between owners and guests.• Ownership and continuous improvement of our customercentric business operating processes• Direct manager to the Guest and Property Services team, responsible for recruitment, engagement, development, communications and performance management. • Nurturing strong commercial and operational relationships with suppliers• Acting as the escalation point for customer (guest and owner) complaints, handling to resolution. • Managing operating costs and outgoings• Supporting the ongoing development and improvement of business technology Show less

United Kingdom

The opportunity has arisen to join the One Circle team under a freelance contract for this summer’s festival season in the senior manager level for several departments in the industry i.e. Bar management of high volume bar with two assistant managers and three supervisors managing a team 75 staff from logistics to bar-backs, bartenders, FOH staff; roughly ringing up a quarter of a million revenue per day. I also get booked for area manager roles to look after bigger areas with entertainment and… Show more The opportunity has arisen to join the One Circle team under a freelance contract for this summer’s festival season in the senior manager level for several departments in the industry i.e. Bar management of high volume bar with two assistant managers and three supervisors managing a team 75 staff from logistics to bar-backs, bartenders, FOH staff; roughly ringing up a quarter of a million revenue per day. I also get booked for area manager roles to look after bigger areas with entertainment and f&B offering these include often green rooms. I have experience in taking on major responsibilities during the events and ensure a safe and responsible work environment where the staff is engaged and happy to be working at a festival.Bearded Theory 26th - 29th May✅Creamfields South 2nd - 4th June✅Cambridge Club 10-12th of June✅Ladies Day at Chelmsford Race 16th June ✅ Strawberries and Cream 17th-19th of June✅Glastonbury San Remo ✅Nass Festival 7th - 10th July✅Standon Calling 21st - 24th July✅Y Not Festival 28th - 31st July✅Houghton 11-14th of AugustWe out here 25-28th of August Show less

London, England, United Kingdom

•One of four team leaders – Personally responsible for front desk/reception, food & beverage and concierge• Managing a team of 24 people, 24/7, including butlers/bartenders, receptionist & concierge• Set up and delivered entire food & beverage department from inception of concept through to commercial execution• Private guardian, liaising with management for all global talent to and from Outernetglobal / NOW building, our in house 2,000 capacity music venue• Manage all… Show more •One of four team leaders – Personally responsible for front desk/reception, food & beverage and concierge• Managing a team of 24 people, 24/7, including butlers/bartenders, receptionist & concierge• Set up and delivered entire food & beverage department from inception of concept through to commercial execution• Private guardian, liaising with management for all global talent to and from Outernetglobal / NOW building, our in house 2,000 capacity music venue• Manage all press-junkets, as the sole responsible person, single point of contact for organising all details• Delivering on-boarding, training and development for new starters• Leading guardian system and integration of other personal talent technology for use Show less

Peckham

CLF Art Café runs over 5 floors of Block A of The Bussey Building. A 120-year-old multi-level warehouse space with a capacity of 1200 people (that the CLF helped name, save and are still known as), hosting leading events in music, theatre, dance, film, art, and more. From grass roots to cutting edge; Bestival to Secret Sundaze, The South London Soul Train to The Royal Court Theatre, Disclosure to Lianne La Havas. Host of the Boiler Room Festival 2019 and, the list goes on and on and on.Key… Show more CLF Art Café runs over 5 floors of Block A of The Bussey Building. A 120-year-old multi-level warehouse space with a capacity of 1200 people (that the CLF helped name, save and are still known as), hosting leading events in music, theatre, dance, film, art, and more. From grass roots to cutting edge; Bestival to Secret Sundaze, The South London Soul Train to The Royal Court Theatre, Disclosure to Lianne La Havas. Host of the Boiler Room Festival 2019 and, the list goes on and on and on.Key responsibilities Overseeing artist management:• Negotiating artists fees• Booking travel & hotels• Arranging visas (where required)• Airport transfers• Handovers with artist liaison team Overseeing business management: Fully responsible for all financial and operational aspects of CLF Art Café and Rye Wax Record with a direct reporting to the CEO Michael Smith and Saija Kamarainen. Events team: Leading full event planning, communications with our clients; finalization of hire agreements; assist with marketing campaigns; monitoring ticket sales; deliver monthly reports; physical flyer distribution; updating the website; deliver graphic design assignments; working with budgets. Bookings: Working with budgets; deliver club concepts; delivers digital and physical marketing campaigns; monitors all online marketing channels and their performance; reporting analytics daily; content creation; poster archives. Budgets and targets: With £2 million revenue, oversee and work with the department heads on target creation as well as budget distribution; we are constantly reviewing our budgets and targets according to market standards and the brand vision of the CLF brand. Rye Wax Records was Founded in 2014, Rye Wax is an independent second hand record shop, restaurant, bar and event space part of The CLF Art Cafe situated in Copeland Park, Peckham. Show less

Mayfair

Promotional events, VIP hosting and offering concierge services• Leading guest relations for VIPs, celebrity hosting as key clientele, and black book database & diary handling• Hosting the yearly Brits Award party at Mahiki• Leading the Mahiki promo program, involving scouting, training and controlling the team’s performance• Working alongside events department, to sign off booked events and overseeing event marketing campaigns e.g. Polo in the Park, Royal Henley Regatta… Show more Promotional events, VIP hosting and offering concierge services• Leading guest relations for VIPs, celebrity hosting as key clientele, and black book database & diary handling• Hosting the yearly Brits Award party at Mahiki• Leading the Mahiki promo program, involving scouting, training and controlling the team’s performance• Working alongside events department, to sign off booked events and overseeing event marketing campaigns e.g. Polo in the Park, Royal Henley Regatta Personal assistant to ownerPiers Adam is a London nightlife pioneer, well connected founder of the world famous Mahiki of Mayfair. With international Mahiki locations in Dubai, Sardinia, Marbella, as well as a hotel in Scotland and a whiskey brand, travel was frequent. • Leading communications & acting as the gatekeeper between Piers & different brands and businesses.• Diary management, expenses, travel arrangements, mail and inbox management, petty cash, home and household management, as well as chauffeurs. • Private and personal business arrangements of all sorts, at all times, with short turnarounds. Doing what is needed, and quickly.Overseeing marketing departments of 6 national and international Mahiki sites:• Direct correspondence with head of marketing and monitoring assigned marketing campaigns• New campaigns – working with and coordinating the entire marketing team to develop new campaigns and support the execution of those• Consulting & coordinating front of the house, marketing and press departments on decision making. Delivering regular performance reports to the owners.Brand Management• Continuously ensuring optimal brand delivery throughout all departments• Spokesperson for the Mahiki brand development• Control of service standards including uniform and appearanceOne of my biggest achievements in this role to date was to deliver the highest revenue in the history of Mahiki in December 2017, through new marketing door campaigns. Show less

London, United Kingdom

As the opening General Manager, reporting directly to the three business Directors/investors, was heavily involved in all aspects of the pre-opening from recruitment to full menu and building design. Project management included sourcing and negotiating suppliers, reviewing designs and plans, managing the bar/offices/kitchen fit outs, developing the brand identity, digital field/pre-opening campaigns, entire recruitment process, training/development, obtaining appropriate licences and quality… Show more As the opening General Manager, reporting directly to the three business Directors/investors, was heavily involved in all aspects of the pre-opening from recruitment to full menu and building design. Project management included sourcing and negotiating suppliers, reviewing designs and plans, managing the bar/offices/kitchen fit outs, developing the brand identity, digital field/pre-opening campaigns, entire recruitment process, training/development, obtaining appropriate licences and quality control during all stages of the building project.Once open in April 2016, am now fully operationally and financially accountable for the business. Developing and mentoring the heads of department, and driving the entire team forward to deliver a consistent high quality service experience as well as implementing a positive one team culture across the operation. Responsible for all back of house aspects of the operation from implementing standard operating procedures to controlling capital expenditure. Working to ensure that revenue targets are met and that the business is driven forward through the application of long and short term business strategies, as well as leading a wide range of marketing and partnership opportunities.Weekly revenue now at £40k/week, 18 full time employees including AGM, floor/bar supervisors, and private dining events coordinator. Overall average GP 73.5% for property, with Christmas business expected at £65k (£50k confirmed). Show less

Dubai

Leading figure and brand ambassador for the first venture into entertainment by the international fashion and lifestyle brand GQ. For more than 50 years, GQ has been the premier men’s magazine, providing definitive coverage of style and culture. Managing front and back of house in one of Dubai’s top venues with capacity of 350 people. Delivering events aligned to one of Condé Nast’s most engaging and visually alluring brands, through a fine dining restaurant, lounge, two bars and an outdoor… Show more Leading figure and brand ambassador for the first venture into entertainment by the international fashion and lifestyle brand GQ. For more than 50 years, GQ has been the premier men’s magazine, providing definitive coverage of style and culture. Managing front and back of house in one of Dubai’s top venues with capacity of 350 people. Delivering events aligned to one of Condé Nast’s most engaging and visually alluring brands, through a fine dining restaurant, lounge, two bars and an outdoor terrace.- Record of success within a high profile, destination venue, specifically the ability to deliver profit, control costs, and build customer loyalty- Took GQ from a 700,000 AED loss per month in the first 4 months after opening, to a 2.0 million AED gross income per month in the final quarter of 2014- Finalist for Dubai Best Bar 2014- Full financial accountability & forecasting- Leadership of staff head count of over 50 employees- Streamlined costs and increased sponsorship of events by major brand suppliers (e.g. Varoin Fashion Show & Grey Goose sponsorship of 65,000 AED)- New menu development for all food menus, cocktails & cigars- Ensured loyalty and exceeded the expectations of some of the most demanding guests through introduction of CRM tools, and intricate staff training- Created bespoke GQ service standards & operations manual and delivery to all staff- Uncompromising commitment to GQ’s service standards in every interaction Show less

New York, New York

PH-D Penthouse Dream Downtown is part of one of America’s leading hospitality groups based in NYC and Las Vegas. As floor manager, led exclusive event handling and VIP services (incl. Victoria’s Secret fashion show, MTV Music awards, New York fashion week). As VIP host, worked across all 16 Lavo/Strategic Group venues in NYC and Las Vegas (incl. Marquee, Lavo, Avenue), developing an extensive high profile client list. PH-D is one of the most high profile companies with fast growth and… Show more PH-D Penthouse Dream Downtown is part of one of America’s leading hospitality groups based in NYC and Las Vegas. As floor manager, led exclusive event handling and VIP services (incl. Victoria’s Secret fashion show, MTV Music awards, New York fashion week). As VIP host, worked across all 16 Lavo/Strategic Group venues in NYC and Las Vegas (incl. Marquee, Lavo, Avenue), developing an extensive high profile client list. PH-D is one of the most high profile companies with fast growth and inspiring/demanding clients from across show business, finance, art and fashion.Day to day responsibilities: Scheduling for a 30 people bar, VIP service, database profiling, delivering a smoothly operating business, floor planning, crew & employee training, inventory, security and door policy. Show less

New York City

Austrian ** Michelin star restaurant group based in NYC owned by Kurt Gutenbrunner. Working across 3 properties in Manhattan all with the influence of Austrian wine, cuisine, staff and interior; in a well-established West Village institution. Floor manager and training supervisor. Responsibilities: Food and cocktail training, scheduling for 12 employees, hiring, health policy, controlling, ordering, opening and break down procedure.

Nice Area, France

Private Steward for international yacht cruise line, Seabourn, based in Monaco. Very exclusive yacht company with upper class clientele; delivering first class service with a personal touch day & night.Route: Mediterranean SeaResponsibilities: VIP service: wine/champagne/caviar/oyster/lobster, concierge services & personal shopping, cabin set up (day, afternoon, evening, night), laundry services, footwear and closet management.

Tyrol, Austria

Chef de Rang at 5* Hotel internationally known and based in the Alps; **Michelin star restaurant with extensive wine list and cheese assortment.A Chef de Rang is the waiter in charge of a station in a restaurant. Customer service was, therefore, the prime focus. Excellent organisational skills were required; looking after the waiting team working from that particular station. Monitoring all aspects of the customers' experience - from the restaurant layout before they arrive to the… Show more Chef de Rang at 5* Hotel internationally known and based in the Alps; **Michelin star restaurant with extensive wine list and cheese assortment.A Chef de Rang is the waiter in charge of a station in a restaurant. Customer service was, therefore, the prime focus. Excellent organisational skills were required; looking after the waiting team working from that particular station. Monitoring all aspects of the customers' experience - from the restaurant layout before they arrive to the experience they receive while there. Show less

Greater Vienna

Dual work/college study program in Vienna; a 3 year program delivered in cooperation with an employer and college. Hotel Sacher Wien, a privately run business, focussed on offering the highest quality, complete attention to detail and exceptional service with a personal touch. Program involved training in all departments of a hotel from room service, concierge, lobby, bell boy, butler service, fine dining restaurant, coffee and tea culture and phone answering.