Built and led Planet's Professional Services division, delivering AI/ML-powered solutions at global scale, and allowing customers to quickly achieve business value and return on investment. - Won projects with hundreds of customers globally, ensuring customer success and continued renewals and expansions.- Built and led a distributed high-performing team of 30+ consultants, project managers, business consultants and customer success professionals delivering projects to customers in the Americas, EMEA and APJ.- Designed, branded and launched Professional Services product offerings; iterated the offerings over time to ensure continued product/market fit.- Developed and implemented scalable service delivery processes while maintaining client satisfaction greater than 90% across hundreds of projects.- Maintained average project profitability in excess of 70% through efficient resource allocation, careful scoping and operational excellence.- Collaborated with cross-functional teams to align services with product development and sales, boosting overall company growth.- Designed and implemented advanced training programs, enabling low-touch delivery of training to customers.- Implemented data-driven strategies and analytics to optimize service offerings and track key performance metrics.

Led the web front end, API, and software quality assurance teams for the National Ecological Observatory Network (NEON), a $500M continental-scale observation system for understanding the impacts of climate change on planet Earth. Helped surge an engineering effort to get observatory construction on track, scaling multiple agile teams to ensure success.My teams focused on UI/UX, data science, APIs, IoT, high frequency streaming data, SaaS, Agile software development, continuous integration and delivery, and frequently shipping quality software.

Led software and product development at Agribotix (acquired by AgEagle, trading on the NYSE as UAVS). My teams developed Agribotix FarmLens, a cloud-native web application that delivered drone-derived agricultural intelligence to farmers, increasing yields and profits. Scaled the FarmLens platform to deliver results from drone surveys collected over 50 crop types from over 50 countries around the globe. Featured in the New York Times and in FastCompany as one of the most innovative drone companies of '16. Won a Colorado Advanced Industries grant.Cloud | SaaS | Data Science | Precision Agriculture | Drone Surveying | Machine Vision

Translated technical customer needs into successful business opportunities with clients like NASA and NOAA @ Excelis Visual Information Solutions. Closed a multi million blanket purchase agreement with NASA.

With Harris Geospatial, I focused on delivering software solutions that helped my customers innovate.- Geospatial big data- Data science, data analytics- Remote sensing: hyperspectral, multispectral, LiDAR, SAR- Scientific programming- Web application development- Geospatial software training and consulting- Technical sales support