Field Service Improvement And Strategy Manager
Current
Jul 2023 - Present
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Thomas Harrison Email & Phone Number
Field Service Improvement and Strategy Manager
at
BT Group
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 100%
Current company
Role
Field Service Improvement and Strategy Manager
Location
Peterborough, England, United Kingdom
Company size
Who is Thomas Harrison? Overview
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Quick answer
Thomas Harrison is listed as Field Service Improvement and Strategy Manager at BT Group, a company with 61791 employees, based in Peterborough, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Thomas Harrison.
Thomas Harrison previously worked as Night Operations Manager at Bt Group and Senior Regional Manager East Anglia (Interim) at Bt Group. Thomas Harrison studied at Plantsbrook School.
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Email format at BT Group
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BT Group
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Profile bio
About Thomas Harrison
A highly experienced and accomplished leader, working with diverse large field engineering teams delivering business-critical work and flexibility in an agile change environment. I bring a positive can-do attitude, the love of a challenge and a drive to deliver excellent levels of customer satisfaction and business results. I create an environment where those around me can thrive through coaching and development, showing them their own worth as individuals and as a high performing team. I always deliver messages with passion and certainty, encouraging open and honest conversations.CORE COMPETENCIES Customer Excellence • Mission Critical Incident Management • Programme Management • Commercial & Budgetary Control • Cost Optimisation • Financial Control • Business Transformation • Organisational Design • Process Automation • Stakeholder Engagement • Situational Leadership • People Management • Communication
Listed skills include Telecommunications, Ip, Satellite Communications, Leadership, and 29 others.
Current workplace
Thomas Harrison's current company
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Bt Group
7 roles
Thomas Harrison work experience
A career timeline built from the work history available for this profile.
Night Operations Manager
Night Manager overseeing planned engineering works out of hours, collaborating with multiple different functions, LoB's and customers to deliver stand out service, whilst proactively maintaining the network.Engaging and inspiring team members to maximise their full potential and drive ups killing on to current/future market technologies
Dec 2022 - Jul 2023
Senior Regional Manager East Anglia (Interim)
Leading the team of 193 team members and managers engaged in the build, maintenance and repair of power, electronics and compute infrastructure across the exchange and data centre estate. Delivering 99.999% network availability 24/7/365 to ensure our critical national infrastructure is always on for customers. Responsible and accountable for the HS&E.
Aug 2022 - Dec 2022
Night Operations Manager
Night Manager overseeing planned engineering works out of hours, collaborating with multiple different functions, LoB's and customers to deliver stand out service, whilst proactively maintaining the network.Engaging and inspiring team members to maximise their full potential and drive ups killing on to current/future market technologies
Oct 2018 - Aug 2022
Cambridge Ixd Operations Manager
Leadership of a multi-skilled team to deliver complex plans and legal compliance across the patch. This role is much more customer facing dealing with challenging changes and programmes in building upgrades, customer demand and callout patch alignment. Management of a team up to 25 engineers covering core share price affecting sites such as Cambridge and.
Nov 2016 - Oct 2018
Openreach Engineer
Responsible for the installation and maintenance of the BT telephone network either at Business premises or Customer's premises. This varies from basic PSTN lines to Broadband and Fibre broadband circuits. This can involve working in telephone exchanges and overhead cabling. Also responsible for fault diagnosis and for repairing BT networks, including.
Jun 2011 - Oct 2016
Area Systems Engineer
British ArmyRoyal SignalsBritish ArmySeptember 2002 – June 2011 (8 years 9 months )Team Leader proven in three operational environmentsMaintaining and set up of networksApplication Support Specialist - 1st LineSystem Security / COMMSECActive DirectoryWide area data networksSecure Data/Voice.Military Satellite Detachment commanderHandling of Cryptographic.
Aug 2002 - Jun 2011
Team & coworkers
Colleagues at BT Group
Other employees you can reach at bt.com. View company contacts for 61791 employees →
PK
Pawan Kumar
Colleague at Bt GroupDelhi, India, India
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MU
Md Umair
Colleague at Bt GroupKolkata, West Bengal, India, India
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DD
Derek Derek Mcconnell
Colleague at Bt GroupStockton-On-Tees, England, United Kingdom, United Kingdom
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SC
Sachin Chopra
Colleague at Bt GroupSouth Delhi, Delhi, India, India
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NY
Nadia Yousry
Colleague at Bt GroupMontpellier, Occitanie, France, France
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NM
Nick Mcdowell
Colleague at Bt GroupGreater Sydney Area, Australia
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PP
Payal Paul
Colleague at Bt GroupKolkata, West Bengal, India, India
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LA
Let Antoanela
Colleague at Bt GroupBucharest, Bucharest, Romania, Romania
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TS
Tim Smith
Colleague at Bt GroupLondon, England, United Kingdom, United Kingdom
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HB
Hicham Boudraa
Colleague at Bt GroupBéni Mellal-Khénifra, Morocco, Morocco
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Pawan Kumar
Colleague at Bt GroupDelhi, India, India
View →
MU
Md Umair
Colleague at Bt GroupKolkata, West Bengal, India, India
View →
DD
Derek Derek Mcconnell
Colleague at Bt GroupStockton-On-Tees, England, United Kingdom, United Kingdom
View →
SC
Sachin Chopra
Colleague at Bt GroupSouth Delhi, Delhi, India, India
View →
NY
Nadia Yousry
Colleague at Bt GroupMontpellier, Occitanie, France, France
View →
NM
Nick Mcdowell
Colleague at Bt GroupGreater Sydney Area, Australia
View →
PP
Payal Paul
Colleague at Bt GroupKolkata, West Bengal, India, India
View →
LA
Let Antoanela
Colleague at Bt GroupBucharest, Bucharest, Romania, Romania
View →
TS
Tim Smith
Colleague at Bt GroupLondon, England, United Kingdom, United Kingdom
View →
HB
Hicham Boudraa
Colleague at Bt GroupBéni Mellal-Khénifra, Morocco, Morocco
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1 education record
Thomas Harrison education
FAQ
Frequently asked questions about Thomas Harrison
Quick answers generated from the profile data available on this page.
What company does Thomas Harrison work for?
Thomas Harrison works for BT Group.
What is Thomas Harrison's role at BT Group?
Thomas Harrison is listed as Field Service Improvement and Strategy Manager at BT Group.
Where is Thomas Harrison based?
Thomas Harrison is based in Peterborough, England, United Kingdom while working with BT Group.
What companies has Thomas Harrison worked for?
Thomas Harrison has worked for Bt Group, Openreach, and The Royal Corps Of Signals.
Who are Thomas Harrison's colleagues at BT Group?
Thomas Harrison's colleagues at BT Group include Pawan Kumar, Md Umair, Derek Derek Mcconnell, Sachin Chopra, and Nadia Yousry.
How can I contact Thomas Harrison?
You can use AeroLeads to view verified contact signals for Thomas Harrison at BT Group, including work email, phone, and LinkedIn data when available.
What schools did Thomas Harrison attend?
Thomas Harrison studied at Plantsbrook School.
What skills is Thomas Harrison known for?
Thomas Harrison is listed with skills including Telecommunications, Ip, Satellite Communications, Leadership, Troubleshooting, Software Installation, Vmware, and Network Engineering.
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