Thomas Hartman

Thomas Hartman Email and Phone Number

People Analytics Consultant @ KKR
Boston, MA, US
Thomas Hartman's Location
Greater Boston, United States, United States
Thomas Hartman's Contact Details

Thomas Hartman work email

Thomas Hartman personal email

n/a
About Thomas Hartman

Thomas Hartman is a People Analytics Consultant at KKR. He possess expertise in customer service, leadership, microsoft office, microsoft excel, microsoft word and 20 more skills. He is proficient in Spanish. Colleagues describe him as "Tom has been an exceptional manager and mentor to me during my time at Wayfair, and I have had the privilege of working with him for over a year. Tom possesses a wealth of knowledge and expertise in Python and SQL. He has a strong commitment to staying up-to-date with the latest industry trends and technologies and never stops learning. His in-depth understanding of data analytics has been invaluable to me, and I have greatly benefited from his guidance and support. Tom also always provides feedback in a timely and effective manner. His feedback has helped me identify opportunity areas and grow both professionally and personally. I have always appreciated his honesty and constructive criticism. Moreover, Tom is an incredibly encouraging and supportive mentor. He creates a positive and welcoming environment that fosters growth, innovation, and teamwork. He has been an excellent culture add to the team, and his positive attitude and work ethic have always been a source of inspiration for me. I would gladly work for Tom again.", "Tom and I worked together during a Product Management project where we were asked to ideate, prototype, and launch a product. He has a customer-driven mindset and makes data-informed decisions. Tom is also a great communicator and has demonstrated his ability to manage multiple stakeholders. Tom will be a valuable addition to any team!", and "Tom led a group centered on creating an analysis of firm performance using HR performance metrics. He was able to effectively communicate his analysis to me in a simple way and was always open to listening to my suggestions. His ability to lead vocally and by example impressed me and I would love to work with him on future projects."

Thomas Hartman's Current Company Details
KKR

Kkr

View
People Analytics Consultant
Boston, MA, US
Website:
kkr.com
Employees:
9695
Thomas Hartman Work Experience Details
  • Kkr
    People Analytics Consultant
    Kkr
    Boston, Ma, Us
  • Klaviyo
    Senior Customer Success Analyst
    Klaviyo
    Boston, Ma, Us
  • Klaviyo
    Analytics Manager - Customer Success
    Klaviyo Feb 2024 - Present
    Boston, Massachusetts, Us
  • Klaviyo
    Senior Customer Success Analyst
    Klaviyo Oct 2022 - Feb 2024
    Boston, Massachusetts, Us
    - Built Customer Education Analytics Tableau Suite from the ground up, setting up data architecture from raw tables across 9 systems and developing tables in DBT. Led the management of the project, scoping, and roadmap from end to end.- Partnered with Customer Success leaders to come up with new Customer Education metrics to better measure the value customer education has on Klaviyo subscribers.- Sized initiatives to determine impact on Net Churn for forecasting purposes.- Conducted several analyses: how customer onboarding resource usage correlated with likelihood of customer churn or upgrades; how smaller customers with price sensitivity respond to price changes; how customer NPS detractors differ from broader customers.- Automated the Customer NPS survey sampling balancing process and random sample process in Python to streamline the monthly survey setup process each month. Streamlining a 72 hour per year process to just 4 hours per year.
  • Wayfair
    People Analytics Lead - Employee Listening & Insights
    Wayfair Jul 2021 - Nov 2022
    Boston, Ma, Us
    -Led the change management effort to fully redesign Wayfair’s company-wide employee engagement survey and action-planningframework reaching 15k employees; including all stakeholder coordination and implementation-Managed two FTEs and two interns to launch, analyze, and automate a wide range of global employee surveys, includingWayfair’s first longitudinal engagement study, an onboarding survey (~1k responses), exit survey (3k responses over 1 year),performance calibrations surveys (600 responses), and engagement surveys (15k responses).-Delivered self-service employee attrition insights globally to all business leaders by creating Wayfair’s global company-wideexit survey; automated the end-to-end process (saved ~200 hours yearly) to deliver business-interfacing insights dashboards.-Analyzed manager effectiveness across Wayfair and developed a framework to enable HR Business Partners to prioritize managers most in need of training and development across the business.
  • Wayfair
    Senior Analyst, People Analytics
    Wayfair Feb 2021 - Jul 2021
    Boston, Ma, Us
    -Developed Wayfair’s first exit-model, building an at-risk exit list to enable Talent Management to systematically prioritizeindividuals for stay meetings/interviews; my model accurately forecasted that these employees were twice as likely to leave.-Conducted analyses to investigate impact of culture on critical company outcomes, including the impact of employeeengagement on productivity across all North America and Europe call centers at Wayfair.-Piloted a nudge system to notify managers of actions to address opportunity areas from team engagement survey results.
  • Wayfair
    Business Analyst, People Analytics
    Wayfair Jul 2019 - Feb 2021
    Boston, Ma, Us
    -Owned the survey design, stakeholder management, process, and execution of quarterly company-wide employeeengagement survey, saving the company $66,000 in employee time each cycle while retaining key engagement metrics-Developed employee action plans in coordination with experts across HR and linking action plans directly from engagementdashboards, increasing survey action sentiment by 6% in the next quarter.-Utilized causal inference methods to measure impacts: utilized regression decomposition to understand how engagementchanges are influenced by mix shifts in population vs. sentiment, utilized differences-in-differences to understand the impactof layoffs on sentiment, and regression discontinuity to understand the impact of moving to WFH on slack message volume.-Analyzed impact of performance culture on employee engagement using both regression analysis and NLP, recommendingmock calibration videos to demystify the performance process, which was implemented 2 quarters later.-Automated ad hoc and recurring tasks on the Talent Acquisition Analytics team using Python & SQL.
  • Cornell Dyson School Of Applied Economics & Management
    Teaching Assistant: International Trade And Finance
    Cornell Dyson School Of Applied Economics & Management Jan 2019 - May 2019
    Ithaca, Ny, Us
    One of six teaching assistants in charge of developing online and written problem sets, answering questions in office hours, occasionally teaching discussion sections, proctoring exams, and performing some administrative duties.
  • The Cornell Store
    Sales Associate
    The Cornell Store Jan 2017 - May 2019
  • Wayfair
    Summer Analyst, Talent
    Wayfair May 2018 - Aug 2018
    Boston, Ma, Us
    Worked with the Talent Acquisition Operations team to develop and produce auditing tools, found opportunities to improve recruiter experience utilizing the ATS, and responded to daily inquiries from recruiters.
  • Cornell Dyson School Of Applied Economics & Management
    Teaching Assistant
    Cornell Dyson School Of Applied Economics & Management Dec 2017 - Jun 2018
    Ithaca, Ny, Us
    Teaching Assistant for International Trade and Finance who developed discussion section lesson plans, taught discussion sections, developed problem sets, managed grading, proctored exams, and responded to daily inquiries from students.
  • Progroup Contracting , A Licensee Of Certapro Painters
    Account Manager
    Progroup Contracting , A Licensee Of Certapro Painters May 2017 - Aug 2017
    Trooper , Pa, Us
    Managed home renovations across New England and Virginia for several big clients like Home Depot and Lowe's.
  • Certapro Painters
    Account Manager
    Certapro Painters May 2016 - Aug 2016
    Audubon, Pa, Us
    -Mediated between Wal-Mart corporate office, CertaPro office, and subcontractors-Recruited and onboarded subcontractors, which included negotiating payouts and other contract items with them on a daily basis-Coordinated with paint vendors, lift vendors, storage vendors, the customer (business customer), and subcontractors to ensure timely arrival of supplies at the job sites-Managed over 70 and completed over 40 full exterior repaints of Wal-Marts in a span of less than 3 months-Developed and maintained cordial relationships with supplier sales representatives, sub-contractors, coworkers, and the client

Thomas Hartman Skills

Customer Service Leadership Microsoft Office Microsoft Excel Microsoft Word Management Project Management Microsoft Powerpoint Collective Bargaining Hr Analytics R Research Trumpet Regression Analysis Html Hr Consulting Consulting Human Capital Consulting Stata Econometric Modeling Econometrics Sql Multivariate Analysis Multivariable Calculus Experimental Design

Thomas Hartman Education Details

  • Cornell University
    Cornell University
    Industrial And Labor Relations

Frequently Asked Questions about Thomas Hartman

What company does Thomas Hartman work for?

Thomas Hartman works for Kkr

What is Thomas Hartman's role at the current company?

Thomas Hartman's current role is People Analytics Consultant.

What is Thomas Hartman's email address?

Thomas Hartman's email address is th****@****air.com

What schools did Thomas Hartman attend?

Thomas Hartman attended Cornell University.

What skills is Thomas Hartman known for?

Thomas Hartman has skills like Customer Service, Leadership, Microsoft Office, Microsoft Excel, Microsoft Word, Management, Project Management, Microsoft Powerpoint, Collective Bargaining, Hr Analytics, R, Research.

Who are Thomas Hartman's colleagues?

Thomas Hartman's colleagues are Peter Stavros, Marina Lawrence, Nicolò Della Casa, Alix Holmes, Emmanuel Jones, Rohan Bhargava, Joshua Weisenbeck.

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