Thomas Hatch Email & Phone Number

Brewster, Ma

Controlled and managed all aspects of engineering at the resort consisting of 335 guest rooms, common areas, meeting rooms, 4 restaurants, 400 acres of grounds, 2 tennis complexes, an $8.5 million Nicklaus designed golf course, and 6 pools (including 2 indoor).-Managed a staff/crew of 11 including, hiring, training, scheduling, and performance management -Implemented and supervised capital projects, including hiring, coordinating, and managing contractors and contractor activities-Ordered and controlled budget for procurement of supplies-Ensured all OSHA regulations are met and maintained for the safety of guests and staff-Conducted regularly scheduled inspections such as fire, health, building code, etc. for physical plant (buildings and grounds) as required by various regulations such as zoning and OSHA regulations-Implemented and conducted preventative maintenance procedures for guest rooms and common areas-Trained staff/crew on various engineering functions related to installation, maintenance, and repair on the property,especially carpentry, electrical, plumbing and HVAC repairs-Performed hands-on repairs of facilities, including plumbing, electrical, carpentry, and HVAC-Responsible for ensuring that engineering criteria was achieved in order to attain 4-diamond rating at resort (4-diamond status granted in fall of 2013).

Chatham, Ma

Oversaw all aspects of the physical plant/grounds of the Chatham Wayside Inn, Bradford Inn, and Townhouse Inn, including, but not limited to, maintenance and development of the Inns, employee housing, and other business properties. Managed various construction projects at the properties including working with contractors to ensure the projects were completed in a timely manner and within budget, while meeting planning and zoning board requirements. Provided strategic consulting, problem-solving, and counsel to management and contractors. Handled any and all OSHA related issues/questions related to the physical plant. Created and implemented preventative maintenance programs for the properties.-Provided leadership and consulting support on matters of physical plant, maintenance, development, and strategic implementation of projects.-Created and aligned engineering goals, projects and workflow to meet company goals and objectives-Built and maintained excellent working relationships with both internal and external business partners-Managed staff which required hiring, scheduling, and performance management-Handled multiple levels of project management from concept, design, construction, and implementation -Purchased and maintained all inventory related to the physical plant-Performed various functions of repair including carpentry, electrical, plumbing and HVAC repairs-Managed annual inspections on all properties with the Board of Health, Building and Fire Departments

Orleans, Ma

Oversaw daily operations, inventory control, staffing, and merchandising displays at the Garden Center, which included a state-of-the-art greenhouse facility and nursery yard. Utilized expertise and knowledge to provide efficient consulting on various gardening and landscaping projects to customers of the store. Head landscape-designer for customer base of the Garden Center.-Created landscape and hardscape blueprints for entire commercial and residential design projects-Directed and interacted with contractors to ensure the success of a multi-million dollar reconstruction of the store and garden center, while allowing the store to conduct business uninterrupted-Developed marketing programs and strategies for sales and promotions on Garden Center products and services-Supervised staff of 13, which involved scheduling, performance management, training, and development-Selected, ordered, and priced nursery stock-Developed and implemented successful customer service programs and techniques for sales associates-Provided service and support to residential and commercial customers on products, services, and landscape design-Represented the company as a horticulture columnist for the Cape Codder newspaper

297 Shore Rd. Chatham Ma

Supervised and scheduled maintenance for physical plant and grounds for the resort including capital improvement projects. Designed and installed all landscaping projects for 25-acre property. Managed budgets for maintenance, grounds, landscaping, and capital projects without exceeding the budget. Handled construction processes from hiring to scheduling the contractors.-Managed all capital improvement and construction projects exceeding 60 million dollars for the property-Managed a staff of 10, from hiring, scheduling, and developing to performance management-Developed and implemented interactive programs for guests, including weekly horticultural tours on the resort property-Performed various functions of repair including carpentry, electrical, plumbing and HVAC repairs-Managed annual inspections on all properties with the Board of Health, Building Department, and Fire Department-Designed and implemented all landscape projects on the property, including perennial gardens, annuals, water gardens, hardscapes, and various theme gardens-Responsible for purchasing of all nursery stock, hard goods, fertilizers, equipment, etc.-Responsible for all grounds maintenance at the resort, including lawn care, weeding and gardening, snow removal, etc.-Oversaw maintenance and upkeep of all power equipment, vehicles, and tools-Acted as representative/ambassador of the hotel at meetings with various town committees-Led the team in the engineering and grounds departments to achieve goals relevant to achieving 4-diamond status at the resort