Thomas Heath Email & Phone Number

Cranston, Ri

• Lead projects through all phases of the Project Life Cycle in support of Business and Technology objectives. • Interact with Project sponsors and stakeholders to identify requirements. Manage projects according to milestone deliverables. Provide ongoing communication and status updates, deliver executive level presentations.• Provide project leadership to cross functional teams including Business and Technology to manage projects to deliverables and milestones through project completion. • Lead cross functional teams through the Design, Development, Testing and Implementation phases of Business and IT projects. • Interface with Business Lines in developing requirements, project scope, and Business Case. • Compile financial estimates jointly with project sponsors. Track and manage budget, forecast, and actuals using Oracle. • Manage, track and maintain updates for all phases of projects in Planview and MS Project. • Progress projects through all phase of the Life Cycle and present update to Senior Management for all Stage Gates and executive updates. • Develop complex project schedules based on activities and phases to meet Business Requirements and the scope of projects. • Apply Enterprise Project Management Office (EPMO) best practices including creating documentation, monitoring and mitigating risks, managing and monitoring actual to budget financials, and providing scheduled project status updates. • Manage strategic initiative projects, including new product rollouts involving technology, marketing, training and communications. The projects involved interacting with product teams, technology, sponsors, executives, and vendors. Projects include new product development (with marketing, communications, training, and technology solutions), regulatory / compliance, vendor partner solutions, and technology infrastructure.

Tom Heath is looking forward to finding his next challenging and rewarding opportunity in Project Management or E-Commerce.

* Managed a team responsible for generating e-Commerce channels and increasing revenue. Developed relationships with Sales, Marketing and key customers promoting electronic ordering and invoicing* Identified opportunities for enhancing website and e-Commerce functionality. Strategized with Marketing and Product teams to develop email marketing campaigns. * Analyzing data warehouse trends and developed reporting metrics to identify online revenue opportunities. Co-Initiated Social Media venues and collaborated on web metrics reporting.

Accomplished leader with fifteen years experience managing software development projects, strategic initiatives, client outsourcing implementations, and Six Sigma reengineering initiatives. Proven ability to conduct accurate needs analysis, solve problems, assess technical capabilities, conduct strategic planning, build and motivate teams, and manage projects. Lead large scale corporate wide complex software development and process improvement projects focused on profitability, quality and efficiency. Successfully led three large system enhancement and operation reengineering initiatives resulting in a 15% improvement in efficiency gains and $3mm in profit through cost reductions and revenue opportunities.Coach cross functional teams on Six Sigma DMAIC methodology and Kaizen approach. Establish key performance metrics, management reporting tools, data analysis reports, and procedures to ensure proper controls and return on investment.

Managed over thirty complex software projects, system enhancements, data conversions, product development, and client outsourcing implementations.Coordinated development and QA / testing efforts with Java Developers, Database Architects applying Agile software development Methodology. Interacted with external and internal clients to develop business and system requirements. Create complex project plans, and led project teams through tollgate process and system Release Management process with 99% on time in scope results.Developed project tools, templates, training programs and processes for Project Management Office (PMO) resulting in a 15% reduction implementation time and project costs.

Managed national account implementations for Fortune 500 clients including data conversions, web applications, and inventory management systems for nine regions in the Northeast. Consolidated and centralized Northeast sales and operations region as part of company wide strategic restructuring effort resulting in $5mm in annual savings. Coordinated system implementations, data conversions, and web E-Commerce applications.

Transformed the Purchasing Department with over $25mm in annual volume to outsourced programs resulting in $2mm in annual savings. Prepared RFP’s, analyzed bid responses, negotiated contracts, and managed vendor relationships. Negotiated IT contracts. Established Sales and Operations territory for mortgage business from start up to nine regional offices generating over $2mm in annual sales.

Manager of Accounting Department responsibly for Financial Reporting and Analysis.