Thomas Helmer work email
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Thomas Helmer personal email
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Information Security Engineer with experience architecting, deploying, configuring and managing 802.1X solutions, Vulnerability Management, EDR and MFA solutions. Experience with SIEM, DLP, code scanning, EPM and PAM, E-mail Security and threat hunting in addition to other security solutions. Worked with team to meet CMMC 2.0 compliance certifications.Previously worked as an Enterprise Network Administrator with experience managing Cisco ACI, Cisco Wireless Controllers, Cisco ASA/VPN, Cisco, Dell and Force10 Switching, Palo Alto firewalls, Linux based firewalls, ACLs, UPS Systems (power load and sizing determinations), Zabbix, Cisco DNA Center, SmartNET and documenting network topologies in Visio. Office and Data Center equipment rack designs and installations. Migrating firewalls from/to multiple platforms, enterprise-wide life-cycle equipment upgrades and equipment determinations.Working knowledge of Python, Linux, Viptella SD-WAN and VMWare vCenter/Host management, Active Directory.I enjoy working with and expanding my skillset in all things technology, currently focusing on certifications that enhance my capabilities to mature and integrate technologies across the enterprise.
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Information Security EngineerBelcanCincinnati, Oh, Us
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Information Security EngineerBelcan May 2022 - PresentCincinnati, Oh, Us -
Network AdministratorBelcan Feb 2019 - May 2022Cincinnati, Oh, Us
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FounderTitan Communications Dec 2018 - Mar 2019 -
Director Of Fttx And Field ServicesHosted America Oct 2013 - Dec 2018Raleigh, North Carolina, UsManage all aspects of triple-play service delivery at FTTX properties in the South East utilizing G-PON and Active Ethernet Technologies Perform Tier 1, 2 and 3 Network and Video troubleshooting and engage vendors when needed Install and Provision all G-PON equipment for service delivery Manage equipment, circuit and technology upgrades and transitions as well as new FTTX property launches Obtained Cisco and Zhone GPON Certifications to increase productivity and department efficiencyNetwork Administration, design and router configuration Work with vendors to assist with Sales Engineering for new opportunities -
Field Operations TechnicianHotwire Communications Llc Jun 2012 - Oct 2013Fort Lauderdale, Fl, UsFusion Arc splicing of fiber infrastructure utilizing V-Groove and Core alignment splicers. Troubleshoot and maintain wiring, triple-play services, and equipment on service networks (GPON, BPON, Active Ethernet, and Coaxial Plants) Assist Network and Video Engineers on property/plant-wide issues while troubleshooting and making repairs in head-ends/MDF’s and site routers Installed PON, VOIP, networking and digital cable hardware Reviewed other technician’s installations and maintenance practices to ensure quality -
Account Manager IiConnexion Technologies Apr 2009 - Jun 2012Traveled Nationally to meet with clients. Conducted Door-to-Door marketing campaigns Met and exceeded quotas for sales and customer retention each quarter while identifying opportunities for additional revenue and sales growth Identified opportunities for improvement and helped design and implement, across the team, solutions to be more effective Managed ~100 clients with an Annual Revenue of more than $13 Million dollars Develop and maintain CRM database utilized by all account managers in Hosted Solutions Generate reporting for Hosted Solutions clients as well as internal management utilizing the CRM database in addition to reports generated in SAS Studio Responsible for interfacing with property management to provide support with marketing, sales, and operations Increased revenue and subscriber counts in assigned territories utilizing available resources -
Senior Field TechnicianConnexion Technologies May 2008 - Apr 2009Troubleshoot and maintain wiring, services, and equipment on service networks (GPON, BPON, Active Ethernet, and Coaxial Plants) Assist Network and Video Engineers on property/plant-wide issues while troubleshooting and making repairs in head-ends/MDF’s and site routers Installed PON, VOIP, networking and digital cable hardware Reviewed other technician’s installations and maintenance practices to ensure quality
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Regional Operations SupervisorConnexion Technologies Nov 2007 - May 2008Managed property and client relationships with Regional Operations Manager Reviewed documentation and data in Enlighten (CRM database) for accuracy and accountability purposes. Identified recurring issues and drove resolution Collaborated with Field Operations, Call Centers, Engineering and Network Operations Center to ensure customer service expectations and Service Level Agreements were exceeded
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Service Activation SpecialistConnexion Technologies Jun 2006 - Nov 2007Proactively contacted customers to activate voice, video, and data services at new homes Identified and corrected a wide variety of issues with voice, video and data services as wellas wiring and equipment (routers, set top boxes, switches, jacks, punch blocks, etc..).Installed VOIP and digital cable hardwareMaintained high level of documentation and communication with peers and managementthroughout organization in order to provide excellent customer service and
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Data Communication Technician I/IiProgressive Electric, Inc Apr 2005 - Jun 2006Assisted Lead Tech with installation of voice/data/coaxial/fiber optic cabling and related hardware (racks and cabinets) Terminated category 5e and 6 wiring, coaxial, composite and fiber optic (mechanical termination) cabling as well as patch panels and 66/110 blocks Promoted to a Lead Tech in 6 months and provided work van to lead installations and supervise technicians
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Sales AssociateAflac Sep 2004 - Feb 2005Columbus, Ga, UsObtained Life and Health Insurance LicenseExecuted established process on new payroll accountsContacted business managers, owners and decision makers to present product offerings andenhance employee benefits packages
Thomas Helmer Skills
Thomas Helmer Education Details
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University Of North Carolina At Chapel Hill -
University Of North Carolina At Chapel Hill
Frequently Asked Questions about Thomas Helmer
What company does Thomas Helmer work for?
Thomas Helmer works for Belcan
What is Thomas Helmer's role at the current company?
Thomas Helmer's current role is Information Security Engineer.
What is Thomas Helmer's email address?
Thomas Helmer's email address is th****@****can.com
What schools did Thomas Helmer attend?
Thomas Helmer attended University Of North Carolina At Chapel Hill, University Of North Carolina At Chapel Hill.
What are some of Thomas Helmer's interests?
Thomas Helmer has interest in Science And Technology, Social Services, Environment.
What skills is Thomas Helmer known for?
Thomas Helmer has skills like Cisco Certified, Telecommunications, Voip, Account Management, Ethernet, Fiber Optics, Troubleshooting, Telephone, Customer Service, T1, Event Planning, Cabling.
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