Director, Patient Experience
Current
Oct 2024 - Present
AeroLeads people directory · profile
Thomas Herrmann Email & Phone Number
Director, Patient Experience
at
The Ohio State University Wexner Medical Center
1 work email found
@mchs.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 86%
Current company
Role
Director, Patient Experience
Location
Columbus, Ohio Metropolitan Area, United States
Who is Thomas Herrmann? Overview
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Quick answer
Thomas Herrmann is listed as Director, Patient Experience at The Ohio State University Wexner Medical Center, based in Columbus, Ohio Metropolitan Area, United States. AeroLeads shows a work email signal at mchs.com and a matched LinkedIn profile for Thomas Herrmann.
Thomas Herrmann previously worked as Patient Experience Officer at Mount Carmel Health System and Director Of Operations at Mount Carmel Health System. Thomas Herrmann holds Master Of Health Administration, Health Services Administration from The Ohio State University.
Company email context
Email format at The Ohio State University Wexner Medical Center
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{first}.{last}@mchs.com
86% confidence
AeroLeads found 1 current-domain work email signal for Thomas Herrmann. Compare company email patterns before reaching out.
Profile bio
About Thomas Herrmann
People expect more from healthcare than any other industry and yet as an industry we’ve failed to design a system that consistently lives up to our inspiring missions, our workforce’s passion for caring, and our community’s expectation of compassion. By listening to our patients, family, and frontline and utilizing design thinking, lean six sigma, analytics, error prevention and experience science, and a storytelling prowess, I am an operations and experience management executive transforming how care is delivered through a relentless focus operationalizing compassion.
Current workplace
Thomas Herrmann's current company
Company context helps verify the profile and gives searchers a useful next step.
The Ohio State University Wexner Medical Center
AeroLeads page
10 roles
Thomas Herrmann work experience
A career timeline built from the work history available for this profile.
Patient Experience Officer
Responsible for leading the operational transformation that consistently delivers compassionate care across inpatient, emergency, surgical, ancillary and outpatient departments. Developing and implementing strategies that impact quality, safety, patient, and employee and provider experience.
Jul 2020 - Oct 2024
Director Of Operations
Responsible for nursing and transport operations within Mount Carmel West and Grove City Hospital’s focused on financial stewardship, regulatory compliance, patient experience, patient throughput, colleague engagement, project management, and continuous improvement.
Aug 2015 - Jul 2020
Business Manager Inpatient Rehabilitation
Leader responsible for all rehabilitation center operations including personnel management of 75 FTEs, profit and loss financial management, quality, safety, and experience results, and physician oversight.
Jul 2013 - Aug 2015
Manager Grants Department
Leader overseeing seven direct reports and $2.3 million in grant awards. Responsible for leading grant identification, development, administration, and compliance.
May 2012 - Jul 2013
Grants Liaison
Project managed successful completion and acceptance of Promedica’s CMS Medicare Shared Savings Program application, leading to newly formed Accountable Care Organization (ACO) department.
Jan 2012 - May 2012
Operations Specialist
- Produced technical reports detailing multi-million-dollar efficiencies, revenue enhancements, and cost-avoidances as the result of a successful integration between Promedica and St. Luke’s Hospital.
- Examined hospital patient flow to decrease operational bottlenecks and improve patient capacity.
Mar 2011 - Dec 2011
Administrative Fellow
Project managed creation of three-year clinical integration strategy and capital investment plan.
Jun 2010 - Mar 2011
Administrative Intern
Produced financial analysis, quality reports, and aided in lean continuous improvement of core lab.
Jun 2009 - Sep 2009
Intern
Produced analysis and coordinated events on military, geopolitical and geo-economic developments.
Jul 2007 - May 2008
2 education records
Thomas Herrmann education
Master Of Health Administration, Health Services Administration
The Ohio State University
Bachelor Of Arts, Political Science
Miami University
FAQ
Frequently asked questions about Thomas Herrmann
Quick answers generated from the profile data available on this page.
What company does Thomas Herrmann work for?
Thomas Herrmann works for The Ohio State University Wexner Medical Center.
What is Thomas Herrmann's role at The Ohio State University Wexner Medical Center?
Thomas Herrmann is listed as Director, Patient Experience at The Ohio State University Wexner Medical Center.
What is Thomas Herrmann's email address?
AeroLeads has found 1 work email signal at @mchs.com for Thomas Herrmann at The Ohio State University Wexner Medical Center.
Where is Thomas Herrmann based?
Thomas Herrmann is based in Columbus, Ohio Metropolitan Area, United States while working with The Ohio State University Wexner Medical Center.
What companies has Thomas Herrmann worked for?
Thomas Herrmann has worked for The Ohio State University Wexner Medical Center, Mount Carmel Health System, Promedica, and International Institute For Strategic Studies.
How can I contact Thomas Herrmann?
You can use AeroLeads to view verified contact signals for Thomas Herrmann at The Ohio State University Wexner Medical Center, including work email, phone, and LinkedIn data when available.
What schools did Thomas Herrmann attend?
Thomas Herrmann holds Master Of Health Administration, Health Services Administration from The Ohio State University.
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