Corporate offices for DEV and QA teams.

Functional testing and back-end validation of product to facilitate insurance claims adjustments and estimates. XML Copy Editor, JSON validation with NotePad++, ETL validation with LINQPad.

Functional, Regression and Smoke testing activities for conversion of legacy budget planning software to a new, custom application.Facilitated modernization of in-house development and testing processes, from Waterfall to Agile, using JIRA

Performed Functional, Regression and Smoke testing activities against conversion of legacy systems to a single architecture written in Java with integrated Content Management System and SQL Server backend databases. Executed tests at various levels of application including UI (usability, layout, design across multiple browsers) and database (content migration Assisted with User Acceptance Tests of third party retail investment software. Required HTML, Ingeniux CMS to validate content, Microsoft and Oracle SQL Server. Tested in-house application that interfaced with Charles River Investment Management System.Basic HP-UFT and Selenium IDE for automated test construction and maintenance.AGILE development methodology using JIRA with irregular documentation of requirements.

Senior QA Engineer, Subject Matter Expert, Wal-Mart Canada Integration Project. Functional tests and usability evaluation for integration of Western Union money transfer system into Canadian Wal-Mart touch-screen java cash register. Project allows money transfer to appear as line-item on register receipt. Project bootstrapped from cold start, used “irregular” development life-cycle, few written requirements, fast-tracked. PROD release within 30 days. Constructed, all baseline manual test scripts for Canada-English, ready to adapt to Canada-French. Tested register prototypes, not emulations.Western Union Merchandising Unit, Subject Matter Expert. Functional tests and usability evaluation for prototype customer-facing touch-screen system for money transfers. This project also bootstrapped from cold-start, similarly “irregular” SDLC and fast-tracked. Prototype in use, constructed all base-line manual test-scripts and now re-building them from scratch for system redesign required by Dodd-Frank regulatory changes. Tested on prototype device.Both touch-screen systems required use of Quality Center v.11, some DOS.

QA Engineer 56, FI-QA Cashiering: Planned and executed tests of IBM mainframe processes for the Cashiering QA team. Required training in DB2 systems, z/OS IBM operating system, and some JCL preparation activities. Also tested back-end changes to database tables and batch jobs that affected the company’s two main user interfaces, Client Central and Schwab.com.Process modernization: Helped design and teach best practices for test script creation and use of HP Quality Center, for offshore test team. Worked to educate business partners and software developers about proper role of IT QA, as compared to UAT.IBM Rational ClearQuest: Used this in its configuration as a bug-tracking tool.

Planned and executed testing regimens for custom-built and UNIX-based applications for both internal and external customer use. Role required daily use of HP Quality Center, Microsoft SQL Server, Aginity for Netezza databases, and the WinSQL application for ORACLE databases.Viewer Measurement: Planned and executed manual testing regimen for UNIX-based batch system to provide metrics about viewer habits, for large third-party client. This effort now generates gross revenues of nearly $140 million per year. Project recently required expansion of TQA team, including two offshore assets in India, plus an onshore person, all of whom I have trained and whose tasks require ongoing coordination.Card Exchange: Analyzed testing needs, and designed and executed manual scripts, for program to swap set-top box smart cards for models with more robust encryption. Required UNIX-based batch testing with the Web-based iXP interface for AutoSys, plus extensive reviews of database contents via simple SQL scripts.Pay-Per-View Planning and Scheduling tool. Planned and executed manual tests of change from decimal to hexadecimal protocols. This allowed expansion of available programming from several thousand offers annually, to a half-million. Required statistical analysis of sample sets tested, to establish confidence levels.Implemented an in-house knowledge-transfer project that used wiki pages to create testing manuals and details about procedures used to test various Dish applications. The internal wiki-site remains in use, today, and primarily includes content for which I am responsible.