Thomas Higgins

Thomas Higgins Email and Phone Number

Senior QA Engineer, Network Engineer @ Charter Communications
stamford, connecticut, united states
Thomas Higgins's Location
Denver, Colorado, United States, United States
Thomas Higgins's Contact Details

Thomas Higgins work email

Thomas Higgins personal email

About Thomas Higgins

As a Network Engineer in Cable Television Provisioning systems, and a Senior Software QA tester with ASTQB certifications and nearly two decades of experience, I seek a challenging position with a technologically-adept firm which needs a solid performer for manual and some automation testing.

Thomas Higgins's Current Company Details
Charter Communications

Charter Communications

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Senior QA Engineer, Network Engineer
stamford, connecticut, united states
Website:
charter.com
Employees:
25355
Thomas Higgins Work Experience Details
  • Charter Communications
    Network Engineer
    Charter Communications Aug 2017 - Present
    Denver Metropolitan Area
  • Charter Communications
    Senior Business Analyst And Subject Matter Expert, Test Data Management, Tac Team
    Charter Communications Aug 2017 - Sep 2023
    Greenwood Village, Colorado
    Corporate offices for DEV and QA teams.
  • Accurence, Inc.
    Software Quality Engineer
    Accurence, Inc. Apr 2017 - Jun 2017
    Louisville, Colorado
    Functional testing and back-end validation of product to facilitate insurance claims adjustments and estimates. XML Copy Editor, JSON validation with NotePad++, ETL validation with LINQPad.
  • Arapahoe County Government
    Senior Software Qa Engineer
    Arapahoe County Government Jan 2016 - Mar 2016
    Littleton, Colorado
    Functional, Regression and Smoke testing activities for conversion of legacy budget planning software to a new, custom application.Facilitated modernization of in-house development and testing processes, from Waterfall to Agile, using JIRA
  • Janus Capital Group
    Senior Software Qa Engineer
    Janus Capital Group Nov 2013 - Dec 2015
    Greater Denver Area
    Performed Functional, Regression and Smoke testing activities against conversion of legacy systems to a single architecture written in Java with integrated Content Management System and SQL Server backend databases. Executed tests at various levels of application including UI (usability, layout, design across multiple browsers) and database (content migration Assisted with User Acceptance Tests of third party retail investment software. Required HTML, Ingeniux CMS to validate content, Microsoft and Oracle SQL Server. Tested in-house application that interfaced with Charles River Investment Management System.Basic HP-UFT and Selenium IDE for automated test construction and maintenance.AGILE development methodology using JIRA with irregular documentation of requirements.
  • Compri Consulting
    Senior Qa Engineer
    Compri Consulting Nov 2013 - Dec 2015
    Greater Denver Area
  • Infinite Computer Solutions | Western Union Inc.
    Senior Software Qa Engineer - Subject Matter Expert
    Infinite Computer Solutions | Western Union Inc. Jul 2012 - Nov 2013
    Greater Denver Area
    Senior QA Engineer, Subject Matter Expert, Wal-Mart Canada Integration Project. Functional tests and usability evaluation for integration of Western Union money transfer system into Canadian Wal-Mart touch-screen java cash register. Project allows money transfer to appear as line-item on register receipt. Project bootstrapped from cold start, used “irregular” development life-cycle, few written requirements, fast-tracked. PROD release within 30 days. Constructed, all baseline manual test scripts for Canada-English, ready to adapt to Canada-French. Tested register prototypes, not emulations.Western Union Merchandising Unit, Subject Matter Expert. Functional tests and usability evaluation for prototype customer-facing touch-screen system for money transfers. This project also bootstrapped from cold-start, similarly “irregular” SDLC and fast-tracked. Prototype in use, constructed all base-line manual test-scripts and now re-building them from scratch for system redesign required by Dodd-Frank regulatory changes. Tested on prototype device.Both touch-screen systems required use of Quality Center v.11, some DOS.
  • Charles Schwab
    Qa Engineer
    Charles Schwab Apr 2011 - May 2012
    Greater Denver Area
    QA Engineer 56, FI-QA Cashiering: Planned and executed tests of IBM mainframe processes for the Cashiering QA team. Required training in DB2 systems, z/OS IBM operating system, and some JCL preparation activities. Also tested back-end changes to database tables and batch jobs that affected the company’s two main user interfaces, Client Central and Schwab.com.Process modernization: Helped design and teach best practices for test script creation and use of HP Quality Center, for offshore test team. Worked to educate business partners and software developers about proper role of IT QA, as compared to UAT.IBM Rational ClearQuest: Used this in its configuration as a bug-tracking tool.
  • Echostar Corporation
    Software Qa Engineer - Lead Tester - Subject Matter Expert
    Echostar Corporation Apr 2001 - Apr 2011
    Greater Denver Area
    Planned and executed testing regimens for custom-built and UNIX-based applications for both internal and external customer use. Role required daily use of HP Quality Center, Microsoft SQL Server, Aginity for Netezza databases, and the WinSQL application for ORACLE databases.Viewer Measurement: Planned and executed manual testing regimen for UNIX-based batch system to provide metrics about viewer habits, for large third-party client. This effort now generates gross revenues of nearly $140 million per year. Project recently required expansion of TQA team, including two offshore assets in India, plus an onshore person, all of whom I have trained and whose tasks require ongoing coordination.Card Exchange: Analyzed testing needs, and designed and executed manual scripts, for program to swap set-top box smart cards for models with more robust encryption. Required UNIX-based batch testing with the Web-based iXP interface for AutoSys, plus extensive reviews of database contents via simple SQL scripts.Pay-Per-View Planning and Scheduling tool. Planned and executed manual tests of change from decimal to hexadecimal protocols. This allowed expansion of available programming from several thousand offers annually, to a half-million. Required statistical analysis of sample sets tested, to establish confidence levels.Implemented an in-house knowledge-transfer project that used wiki pages to create testing manuals and details about procedures used to test various Dish applications. The internal wiki-site remains in use, today, and primarily includes content for which I am responsible.

Thomas Higgins Skills

Test Planning Software Development Software Project Management Requirements Analysis Sdlc Software Quality Assurance Requirements Gathering Integration Visio Sql Microsoft Sql Server Oracle Quality Assurance Sharepoint Unix Data Warehousing Testing Agile Methodologies Agile Project Management Quality Center User Acceptance Testing Web Services Databases Software Development Life Cycle

Thomas Higgins Education Details

Frequently Asked Questions about Thomas Higgins

What company does Thomas Higgins work for?

Thomas Higgins works for Charter Communications

What is Thomas Higgins's role at the current company?

Thomas Higgins's current role is Senior QA Engineer, Network Engineer.

What is Thomas Higgins's email address?

Thomas Higgins's email address is ts****@****hoo.com

What schools did Thomas Higgins attend?

Thomas Higgins attended Metropolitan State College Of Denver, Metropolitan State University Of Denver.

What are some of Thomas Higgins's interests?

Thomas Higgins has interest in Politics, Education, Science And Technology, Human Rights, Arts And Culture.

What skills is Thomas Higgins known for?

Thomas Higgins has skills like Test Planning, Software Development, Software Project Management, Requirements Analysis, Sdlc, Software Quality Assurance, Requirements Gathering, Integration, Visio, Sql, Microsoft Sql Server, Oracle.

Who are Thomas Higgins's colleagues?

Thomas Higgins's colleagues are Jasmine Spann, Travis Galan, Lynette Hall, Olusegun A., Harris Floretta, Alex Cohen, Matheau Morgan.

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