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Thomas Horton Email & Phone Number
Customer Experience Manager
at
Ubisoft
1 work email found
@ubisoft.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer Experience Manager
Location
England, United Kingdom
Company size
Who is Thomas Horton? Overview
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Quick answer
Thomas Horton is listed as Customer Experience Manager at Ubisoft, a with 21976 employees, based in England, United Kingdom. AeroLeads shows a work email signal at ubisoft.com and a matched LinkedIn profile for Thomas Horton.
Thomas Horton previously worked as Product Designer at Ubisoft and Automation Solution Developer at Ubisoft. Thomas Horton holds Bsc (Hons) Digital User Experience from Northumbria University.
Company email context
Email format at Ubisoft
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{first}.{last}@ubisoft.com
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AeroLeads found 1 current-domain work email signal for Thomas Horton. Compare company email patterns before reaching out.
Profile bio
About Thomas Horton
🚀 Product Designer | AI Enthusiast | UX LeaderI’m a Product Designer and UX Specialist passionate about creating user-centred, AI-driven solutions. My current focus is on integrating Generative AI into customer support, enhancing user experiences, and driving innovation.Collaborating with cross-functional teams, I deliver ethical and scalable solutions that align with both business goals and user needs. I’m always exploring new ways to merge UX and AI for better products.
Listed skills include Customer Experience, Smart Metering, Sap Implementation, Requirements Analysis, and 33 others.
Current workplace
Thomas Horton's current company
Company context helps verify the profile and gives searchers a useful next step.
Ubisoft
9 roles
Thomas Horton work experience
A career timeline built from the work history available for this profile.
Product Designer
Current
Nov 2023 - Present
Automation Solution Developer
Oct 2020 - Nov 2023
Continuous Improvement Delivery Lead
Working alongside IBM / IMI to enhance customer experience, while reducing costs by integrating AI virtual assistants through IBM Watson (Chat Bot). Developing governance processesDeveloping reconciliation processesDesigning robust MI to monitor over 10 million communications sent out to our customer base.Delivering end-to-end projects to contribute to critical cost reduction
Apr 2017 - Oct 2020
Continuous Improvement Manager (Secondment)
Driving a team of delivery leads to land multiple projects within extremely stringent timescales in npower business creating a large financial benefit.
Jul 2018 - Jun 2019
Business Analyst
Working within the SMART programme alongside IBM and Siemens to provide requirements to build a compatible system for Smart meters.Running detailed design workshopsWriting Technical Framework Documents (TFD)Writing Business Process Documents (BPS)Srong senior stakeholder managementComplex requirements
Nov 2015 - Apr 2017
Subject Matter Expert Manager
Providing support to re-design SAP into a SMART metering systemReviewing standard operating procedures for SMART (SOP)Reviewing Technical Framework Documents (TFD)Presenting the SMART journeyManaging offshore partners Managing a team of 7 SME'sWorkshop planning.
Jul 2014 - Nov 2015
Customer Service Team Manager
Fixing SAP CRM errors Training new staff for our new partner CapitaComplaintsHandling technical queriesPresenting group huddlesProcess confirmationNWOW Transformation Fault finding and resolution
Oct 2012 - Jul 2014
Insurance Manager
Manage operations and productivityIdentify and analyze risks associated with policiesDriving a team of 10 insurance advisorsUndertaken a full wave of Lean with McKinsey & Company
Oct 2008 - Oct 2012
Team & coworkers
Colleagues at Ubisoft
Other employees you can reach at ubisoftgroup.com. View company contacts for 21976 employees →
YE
Youssef El Aakouchi
Colleague at UbisoftMontreal, Quebec, Canada
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HP
Hüseyin Piren
Colleague at UbisoftHaina, Hesse, Germany
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TT
Toxic Tom
Colleague at UbisoftMalappuram, Kerala, India
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KN
Karthik Naidu
Colleague at UbisoftBengaluru, Karnataka, India
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RB
Ren Bo
Colleague at UbisoftShanghai, China
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CR
Charlie Rouge
Colleague at UbisoftGreater Pau Area, France
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MG
Matthew Graham
Colleague at UbisoftMontreal, Quebec, Canada
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NC
Nicolas Chereau
Colleague at UbisoftGreater Paris Metropolitan Region, France
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FG
Frédérick Gaveau
Colleague at UbisoftGreater Paris Metropolitan Region, France
View →
TS
Tammy Sguizzatto Calderaro
Colleague at UbisoftSão Paulo, Brazil
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Youssef El Aakouchi
Colleague at UbisoftMontreal, Quebec, Canada
View →
HP
Hüseyin Piren
Colleague at UbisoftHaina, Hesse, Germany
View →
TT
Toxic Tom
Colleague at UbisoftMalappuram, Kerala, India
View →
KN
Karthik Naidu
Colleague at UbisoftBengaluru, Karnataka, India
View →
RB
Ren Bo
Colleague at UbisoftShanghai, China
View →
CR
Charlie Rouge
Colleague at UbisoftGreater Pau Area, France
View →
MG
Matthew Graham
Colleague at UbisoftMontreal, Quebec, Canada
View →
NC
Nicolas Chereau
Colleague at UbisoftGreater Paris Metropolitan Region, France
View →
FG
Frédérick Gaveau
Colleague at UbisoftGreater Paris Metropolitan Region, France
View →
TS
Tammy Sguizzatto Calderaro
Colleague at UbisoftSão Paulo, Brazil
View →
2 education records
Thomas Horton education
Bsc (Hons) Digital User Experience
Electrical And Electronics Engineering
Middlesbrough College
FAQ
Frequently asked questions about Thomas Horton
Quick answers generated from the profile data available on this page.
What company does Thomas Horton work for?
Thomas Horton works for Ubisoft.
What is Thomas Horton's role at Ubisoft?
Thomas Horton is listed as Customer Experience Manager at Ubisoft.
What is Thomas Horton's email address?
AeroLeads has found 1 work email signal at @ubisoft.com for Thomas Horton at Ubisoft.
Where is Thomas Horton based?
Thomas Horton is based in England, United Kingdom while working with Ubisoft.
What companies has Thomas Horton worked for?
Thomas Horton has worked for Ubisoft, Npower, and Natwest Group.
Who are Thomas Horton's colleagues at Ubisoft?
Thomas Horton's colleagues at Ubisoft include Youssef El Aakouchi, Hüseyin Piren, Toxic Tom, Karthik Naidu, and Ren Bo.
How can I contact Thomas Horton?
You can use AeroLeads to view verified contact signals for Thomas Horton at Ubisoft, including work email, phone, and LinkedIn data when available.
What schools did Thomas Horton attend?
Thomas Horton holds Bsc (Hons) Digital User Experience from Northumbria University.
What skills is Thomas Horton known for?
Thomas Horton is listed with skills including Customer Experience, Smart Metering, Sap Implementation, Requirements Analysis, Business Transformation, Sap, Stakeholder Management, and Plc Ladder Logic.
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