Thomas Hughes Email and Phone Number
Senior Vice President - Technology Architecture, Data & AI Engineering, Enterprise Platforms, and DevSecOps. CTO/CDO/CDAO. at
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Navy Federal Credit Union
Thomas Hughes's Location
Greater Philadelphia, United States, United States
Thomas Hughes's Contact Details
Thomas Hughes work email
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About Thomas Hughes
I am an executive-level Data and Analytics strategist and IT leader with a passion for helping corporations leverage their data assets to achieve breakaway competitive advantages in consumer/customer engagement, market share capture, and top line sales growth through the strategic application of traditional business intelligence and predictive machine learning/AI capabilities built upon sound data democratization platforms.I have broad and deep experience across multiple business verticals including Pharmaceuticals, Consumer Products/CPG, Healthcare, and Insurance/Financial Services, working in global organizations ranging from $4B to over $200B in annual revenue. I am a credible and trusted business partner, highly adept at working with C-level executives to develop and gain consensus on business aligned strategic technology initiatives, roadmaps, and investments. I am equally comfortable working at the CIO/CTO, and technology delivery team level to translate business strategy roadmaps into portfolios of IT programs and projects. I have managed large IT budgets in excess of $20M and have managed global vendor contracts and relationships for technology products and services (serving as an advisory board member to many of them).I operate in and foster an agile, data driven, and collaborative culture with an emphasis on recruiting, developing, and retaining top-tier talent. I have built and managed global IT teams of over 100 resources and have delivered IT infrastructure, solutions, and services supporting key business processes for mergers/acquisitions, commercial excellence, sales operations, digital marketing, contract and revenue management, finance, supply chain and research. I have also led multiple IT modernization and transformation programs.My interests and areas of specialization include: Digital Transformation ✦ Predictive Analytics via Applied Machine Learning/AI ✦ Business Intelligence ✦ Master Data Management ✦ Data Governance ✦ Cloud Computing ✦ Enterprise Data Strategy (Big Data, Data Lake, Data Warehouse) ✦ Data Architecture ✦ Data Engineering
Thomas Hughes's Current Company Details
Navy Federal Credit Union
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Senior Vice President - Technology Architecture, Data & AI Engineering, Enterprise Platforms, and DevSecOps. CTO/CDO/CDAO.
Thomas Hughes Work Experience Details
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Senior Vice President, Technology Architecture & Data Platforms EngineeringNavy Federal Credit Union Oct 2024 - PresentVienna, Va, UsOversee Navy Federal’s technology strategy and architecture, enterprise data and information management, enterprise platform engineering, API management services and Dev Sec Ops engineering, vision, strategic goals and multi-year roadmaps. Lead enterprise data and information management services, guiding Navy Federal’s transformation into a data-driven organization. Continue to accelerate Navy Federal’s journey towards a Cloud First, API led, data-driven, platform ecosystem enabled, secure and resilient enterprise. Ensure technology innovations align with the enterprise's overarching mission, impacting all aspects of business operations and member services.
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Vice President - Enterprise Data & Information ManagementNavy Federal Credit Union Mar 2021 - Nov 2024Vienna, Va, UsResponsible for driving the strategy and evolution of the Enterprise Data & Information Management division encompassing engineering, development, implementation, operations and support of Navy Federal's enterprise data analytics platforms including: baseline analytics and reporting, predictive and adaptive analytics, and a multi-cloud data ecosystem.Key focus areas:✦ Develop and oversee division strategy for data analytics, establish priorities and ensure alignment to organizational objectives.✦ Oversee all aspects of enterprise data platforms including development, operations, process mapping, automation, interoperability, operational data hubs, data lakes, data warehouses.✦ Oversee development and delivery of predictive and adaptive analytics technologies, infrastructure, and data science services.
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Corporate Vice President, Big Data Engineering & Data IntegrationNew York Life Insurance Company 2018 - Mar 2021New York, New York, UsResponsible for the development and execution of architectures, strategies and roadmaps for business intelligence, analytics technology modernization, and data democratization initiatives in alignment with New York Life’s digital transformation efforts. Serving as a key strategist, architect, functional leader, and internal consultant to line of business Digital Data and Analytics teams to help shape and drive the transformation of NYL’s big data and analytics capabilities. Key areas of focus include: ✦ Define the architectural vision, strategy and transformational roadmaps for the modernization of NYL’s reporting and analytics capabilities towards a self-service data discovery and data visualization model supporting the growing base of “citizen data scientists”. ✦ Design, socialize and promote enabling Analytics Competency Centers and predictive analytics technology incubators to accelerate adoption of Data Analytics technologies and methods across business insight teams. ✦ Implement and lead Data Engineering Services to architect and build extensible, automated and secure data pipelines for data lake ingestion and integration of data across key digital channels (including changed data capture, streaming, IoT, digital health). ✦ Partner with Enterprise Data Governance to institute Personal Data Privacy Protection (PII, PHI) capabilities to maintain compliance with all internal and external data privacy policies and regulations (CCPA, GDPR). -
Head Of Commercial It Data & AnalyticsMallinckrodt Pharmaceuticals 2015 - 2018Dublin, Ireland, IeRecruited to build strategic data analytics platforms & products for the Specialty Pharmaceuticals, Medical Devices, and Generic Pharmaceutical business units – making current insights & analytics more effective while also adding new capabilities & setting the foundation for insights that fuel competitive edge & drive better & faster decisions. KEY CONTRIBUTIONS:✦ Collaborated with business unit leaders and technology teams to shape enterprise-wide data and analytics vision, strategy & capability roadmap. Developed business centric, technical product strategies to drive measurable business value. Delivered technology product roadmaps aligned to evolving business strategy, integration of emerging technologies, product lifecycle management & organizational readiness.✦ Delivered complete overhaul of commercial data analytics capabilities leveraging advanced predictive & prescriptive methods to deliver data-driven insights & solutions in support of Commercial Excellence, Sales, Customer/Patient Engagement, Marketing, Market Access, Medical Affairs, and Outcomes Research/HEOR.✦ Drove the migration of key enabling commercial systems, databases, and technologies supporting 4 core businesses to an agile AWS cloud-based platform. Within 1 year consolidated four obsolete legacy data warehouses into an integrated enterprise data warehouse along with self-service data analysis and visualization capabilities.✦ Architected a new Big Data Analytics Ecosystem supporting Patient Journey Insights and Real World Evidence/Real World Data supporting the Healthcare Economics and Outcomes Research (HEOR) and Clinical Trials business teams. Resulted in six-figure cost savings for clinical studies in first year and new revenue generation of over $130M.✦ Improved commercial data quality, integrity, and accessibility through implementation of Customer Master Data Management solution and foundational Data Governance, Data Stewardship, and Data Quality Management programs. -
Head Of Global It Business Intelligence & Information ManagementCampbell Soup Company Apr 2012 - Jul 2015Camden, Nj, UsRecruited as a senior leadership change agent to drive complete transformation of Campbell's global Data and Analytics capabilities to serve as an enabler to the corporate strategy for growth and a digital transformation accelerator. I positioned the company to access world-class data/analytics capabilities across sales, marketing, finance, supply chain, product R & D, and the Office of the CEO/CFO to generate differentiating insights that enabled commercial growth and improved operational efficiencies. KEY CONTRIBUTIONS:✦ Established new BI Center of Excellence (COE) that aligned IT and business stakeholders, increased utilization of BI staffing to 100%, enhanced technical skill proficiency of team members, and cut support costs 20%.✦ Applied Waterfall and Agile concepts to develop innovative analytics development and delivery SDLC approach to drive 70% faster go-to-market time for BI applications.✦ Enhanced quality of business-facing IT services by integrating ITIL Service Management concepts into IT Operating Model, resulting in 100% SLA performance (up from 60%) and Foundational Service availability (up from 75%). Cut BI costs 49%.✦ Modernized business insight delivery capabilities through the implementation of digital marketing analytics, sentiment analytics, consumer interaction analytics, and market share analysis resulting in an average 20% increase in sales and 5% increase in market share across brands.✦ Transformed static operational reporting into a portfolio of visual descriptive and predictive analytic capabilities with an emphasis on self-service business utilization. Managed the delivery and operations of an 18 terabyte global data warehousing solution supporting sales, finance, supply chain, and corporate business functions.✦ Pioneered innovative financial analytics suite for Campbell’s executive leadership team to provide comprehensive source for financial information and performance metrics. -
Senior Director, Enterprise Information Management & Business IntelligenceUnitedhealth Group 2010 - 2012UsOverseeing a team of 90 with full P&L responsibility for a multimillion-dollar project portfolio of BI capabilities and services, I overcame challenges related to the tremendous size and complexity of this international provider of health insurance, health care, and patient data services. In just 3 months, I obtained widespread buy-in for a new Business Intelligence, Data Warehousing, and advanced Data Science technology enterprise strategy. Collaborating with senior IT leaders and business stakeholders, I created the vision and direction for the COE organization, including big data strategy and advanced analytics, and led migration to the corporate-wide big data strategy. KEY CONTRIBUTIONS: ✦ Data & Analytics Strategy: Standardized tools and technology roadmap for enterprise-wide data warehousing and business intelligence/analytics featuring investments in Cognos, SAS, and Teradata. Negotiated 50% cut in software licensing costs resulting in annual savings in excess of $25MM. Created shared services competency centers for technology hosting, administration, and development. ✦ Large Scale Data Warehouse: Established 80-terabyte data warehouse and led the implementation of corporate-wide BI infrastructure platforms and operational support services. Led the transition to self-service reporting and guided analytics, lowering demand for IT-generated reports 80% to reduce cycle time 30% and save millions of dollars. ✦ Data Science: Created novel first-in-class SAS Grid Analytics and Data Science platform for data analysis related to actuarial, audit and recovery, and claims business processes. Drove $1+ million in internal operating revenue and six-figure cost cuts. ✦ Data Integration COE: Developed Enterprise Information Integration COE focusing managing master data to lay the groundwork for integration across enterprise business segment data warehouse assets. -
Director, Global Business IntelligencePfizer 2004 - 2010New York, New York, UsRecruited to develop and implement a complete Business Intelligence & Commercial Information Management program for the international pharmaceuticals, consumer health, and nutritional business units. In addition to creating a global IT organization and solutions delivery model and technical infrastructures, I managed a portfolio of commercial IT systems, operations and development teams to provide sales analysis, forecasting, market share reporting, brand profit/loss and inventory management processes.KEY CONTRIBUTIONS:✦ International IT Portfolio: Led rationalization of highly disjointed commercial systems, data warehouses, and redundant business intelligence technologies into a standardized and integrated portfolio of Field Sales Enablement/CRM, Master Data Management, Financial Reporting, and Marketing solutions.✦ Revenue Generating Business Intelligence: Executed a complete overhaul of data warehouse and business intelligence solutions across all international affiliates. Delivered strategic insights for Sales, Market Share, and Field Sales Optimization enabling $1Billion increase in emerging market sales revenue.✦ Syndicated Information Management: Harmonized redundant 3rd/party/syndicated data purchases across EMEA region resulting in 30% decrease in annual subscription fees.✦ IT Infrastructure & Data Center Expansion: Led the implementation of infrastructure hosting/data center operations for database management, business intelligence, data integration, and compute/storage platforms across the EMEA, Asia Pacific, and Latin America regions✦ R & D IT: Implemented full service IT function supporting the Infant Nutritional R & D business unit. Re-engineered business aligned portfolio of key systems and technologies including Electronic Lab Notebook, Lab Information Management System (LIMS), Lab Automation Technology Modernization, and Scientist Collaboration Environment. -
Director, Global Business Intelligence & Database Technology ServicesMerck 1996 - 2004Responsible for leading the modernization and standardization of Merck’s U.S. Commercial database technology, Business Intelligence, Master Data Management, and CRM capabilities. Controlling an annual budget of $10 million and managing an IT staff of 40 managers and individual contributors, I built, staffed, and managed a world-class, global Commercial applications, Business Intelligence & Database technology engineering organization.KEY CONTRIBUTIONS:✦ Commercial IT Strategy: Led the commercial IT strategy planning initiative to define a complete portfolio of integrated systems, foundational data assets, enabling technology platforms, and new IT organizational models to modernize and upgrade IT capabilities to support Merck’s evolving business model. ✦ Global Database Services: Reduced cost of DBMS infrastructure and operations 40% through infrastructure consolidation program. Decreased application deployment cycle time 30% through streamlined SLA-based hosting model. Supported worldwide install base in excess of 20,000 named users hosted on 1,300 production DBMS instances, achieved 99.99% sustained platform availability.✦ Enterprise Business Intelligence: Implemented full service Business Intelligence Competency Center (BICC) supporting a global install base of over 14,000 users. Achieved software license cost savings of $5 million and annual operational cost savings exceeding $400,000 through enterprise licensing deals.✦ Master Data Management: Architected and managed the technical delivery of Customer Master Data Management solutions and associated Data Governance processes to support US commercial business operations. Innovative hub/spoke architecture provided near real-time synchronization of master data items across Sales Force Automation/CRM, Order Management, Contract Management and Business Intelligence applications resulting in a true 3600 view of customer behavior.
Thomas Hughes Skills
Business Intelligence
Data Warehousing
Master Data Management
Strategy
Business Analytics
Data Governance
It Strategy
Management
Leadership
Global It Leadership
It Leadership
Cross Functional Team Leadership
Data Integration
Enterprise Software
Business Process
Data Quality
Business Analysis
Sdlc
Data Architecture
Microstrategy
Sales Effectiveness
Sales Force Development
Data Modeling
Program Management
Project Management
Territory Management
Information Architecture
Enterprise Architecture
Vendor Management
Information Technology
Software Development Life Cycle
Business Process Improvement
Eii
Business Objects
Analytics
Oracle
Process Improvement
Databases
Integration
Etl
Agile Methodologies
Requirements Analysis
Cloud Computing
Cloud Applications
It Management
Big Data Analytics
Big Data
Machine Learning
Predictive Analytics
Cio Advisory Services
Thomas Hughes Education Details
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Massachusetts Institute Of TechnologyMachine Learning & Artificial Intelligence: Implications For Business And Technology Strategy -
West Chester University Of PennsylvaniaPolitical Science
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Arcadia UniversityComputer Science
Frequently Asked Questions about Thomas Hughes
What company does Thomas Hughes work for?
Thomas Hughes works for Navy Federal Credit Union
What is Thomas Hughes's role at the current company?
Thomas Hughes's current role is Senior Vice President - Technology Architecture, Data & AI Engineering, Enterprise Platforms, and DevSecOps. CTO/CDO/CDAO..
What is Thomas Hughes's email address?
Thomas Hughes's email address is pa****@****aol.com
What is Thomas Hughes's direct phone number?
Thomas Hughes's direct phone number is +121539*****
What schools did Thomas Hughes attend?
Thomas Hughes attended Massachusetts Institute Of Technology, West Chester University Of Pennsylvania, Arcadia University.
What are some of Thomas Hughes's interests?
Thomas Hughes has interest in Children, Economic Empowerment, Civil Rights And Social Action, Education, Environment, Science And Technology, Disaster And Humanitarian Relief, Human Rights, Arts And Culture.
What skills is Thomas Hughes known for?
Thomas Hughes has skills like Business Intelligence, Data Warehousing, Master Data Management, Strategy, Business Analytics, Data Governance, It Strategy, Management, Leadership, Global It Leadership, It Leadership, Cross Functional Team Leadership.
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