Thomas Hunt Email & Phone Number

York, England, United Kingdom

Bristol, England, United Kingdom

• Working within the Acquisition, Engagement and Retention division of the company it was vital that I carried out comprehensive monthly competitor research analysis to enable me to come up with recommendations to improve our competitive edge over competition. • Headed up the rebrand of MPS education via our external agency. I was in charge of agency negotiations and ultimately through a pitching process chose the one which provided storytelling though their creative the strongest. They put the member’s voice into selling, through the use of focus grouping. • Used data insight and research to drive change through the rebrand, overcoming many obstacles including: Stakeholder disagreement, idea clashes, resistance to change, challenging negativity and budget constraints. • I compiled this information into a monthly report containing a detailed SWOT analysis of MPS and competitors; as well as a PESTLE analyst of the individual international markets, and presented this to upper management challenging the status quo to drive for continuous improvements within the commercial team for the benefit of both MPS and its members.• Monitor customer journey to MPS website via Google Analytics, looking at topical articles and trends. I also assessed this via email responses and click through rates.• Driving continuous improvements in campaign delivery and key performance indicators through effective test programmes, good collaboration with Marketing Communications and a clear review cycle based on data-driven insight.

• I was responsible for the end to end marketing of approximately 1000 hours of world leading non-clinical education courses internationally across the UK, Caribbean, Asia and Europe, being held accountable via KPI’s. Courses were available via face to face Workshops and Masterclasses as well as online interactive quizzes and webcasts. • The multistage marketing plan I proposed put the member first by being tailored to each speciality and country. This included a multiple touch point user journey incorporating Direct Mail; Social Media (Facebook, Linkedin and Twitter, both organic and sponsored) email campaigns, PPC, SEO and hosted events. I started working on Instagram prior to leaving.• Use to working within the Medical Marketing Code of Conduct and I was a key member of the insurance capability project which meant I completed all my FCA regulation training. • Responsible for maintaining an up to date online catalogue of all the current courses both internally for MPS, as well as an external competition monitoring database. • Reporting directly to the UK Marketing Manager but also indirect reports to Marketing Managers in the above stated countries.• Contributing to the building and execution of a clear education marketing plan, looking ahead for the next 12 months and 5 years. The approach included a new more efficient method of working with the Marketing Executives in AER to develop the departmental capabilities for the digital channel to increase portfolio online presence and engagement with members by country

Leeds, United Kingdom

• Strategic planning, organising and running of corporate trade stands as well as external speaking opportunities. I was personally targeted with attracting 60% sign up of medical and dental via trade shows and external speaking at fresher’s weeks. Budget of £50k (47 medical and dental schools).• I used my own initiative to build up my personal LinkedIn account with current doctors and dentists so I could ensure that I was at the forefront of new topical news items we could use to be more relevant to our audience. In addition to this I also attended a number of marketing conferences in London to ensure that I was up to date with all the new emerging marketing trends. • Executing timely, workable and effective education marketing plans against KPI’s and budgets whilst delivering process improvements and efficiency gains. A great example is implementing course marketing relevant by country.• Responsibility for forecasting, managing and tracking budgets to ensure member’s funds provided exceptional value. • Working closely with the interval creative team and external agencies to plan marketing campaigns.

Cirencester

Key responsibilities included:• Building strong client relationships and using strong communication skills to ensure that projects run smoothly, meeting the client’s briefs and budget.• Meeting and liaising with clients to discuss and identify their advertising requirements and expectations.• Management of brand awareness campaigns including Email campaigns, Gmail Adverts and Brand Native• Creation of monthly marketing reports.• Key projects undertaken at Golley Slater included extensive work in the rebranding of Bosch Rexroth 7:51 and sole charge of the Nationwide Building Society communications project.• Designing, scheduling and running posts across social media channels such as Facebook, Linkedin and Twitter.• Sole project management, including sole charge of the Bosch Rexroth 7:51 magazines. This included driving international sales and awareness, naming the magazine, proofreading and organizing the design, translations and printing of the magazine in six different languages.• SEO and Google Analytics skills exercised designing Blogs and Micro-site campaigns. An example of my work being the Bosch Car Service Micro-site campaign and competition.

Cirencester

Key responsibilities included:• Ensuring that communication flowed effectively, liaising with both the client and colleagues within the agency by regularly maintaining regular contact with both.• Guaranteeing that the needs of the clients were always met, whilst balancing their expectations, creative designs and the budget.• Monitoring the effectiveness of campaigns and updating and negotiating with clients and agency staff about the details of campaigns.• Presenting creative work to clients for approval or modification.• Handling budgets, managing campaign costs and invoicing clients• Working as a key member on the high profile Great Western Railway account, working within a fast paced CRM agency during their rebrand.• Adapting to constant changes within a fast paced environment applying both initiative and market knowledge to find solutions within short deadlines.• Working at Senior Account level due to opportunities arising and being viewed as a suitable candidate to have the necessary skills and work ethic to increase my level of responsibility.

Cheltenham

My role is to use my high levels of customer service, cash handling skills and friendly approach to ensure all the customers receive a pleasurable and problem free betting experience.

Towcester

Being employed at Sandwell UK LTD as an Assistant Process Technician, I am used to working to high quality standards and deadlines, as part of a wider production team. Sandwell specialise in high precision metal surface engineering in the automotive, aerospace and defence industries. I worked alongside full time staff producing products to the same standards as them. I am a fast learner, which was noticed by Sandwell when I initially went to work for them as my work experience placement, and a year later when I applied for a part time job they remembered me and the quality of work I had produced, and immediately employed me.

Towcester

My role as supervisor was to ensure that the customer service department ran smoothly by managing a range of tasks, as well as the customer service team. My main job was to 'run the line', which involves negotiating resolutions that any cashier may have, and going that extra mile for customers while delivering exceptional customer service, which not only meet expectations but exceeds them.

Towcester

Working at Waitrose I was expected to deliver excellent service and availability to customers, while ensuring timely completion of tasks. As a result I have learnt excellent customer service skills, as well as good time keeping.

Bachelor’S Degree, Fast Track - Business Management, First Class Honours

Activities and Societies: American Football is a passion

High School, A-Level

Business, Economics, Food Technology

High School, Gcse

11 GCSE including: Maths [A*] Science [A] English [B] Business [A]