Thomas Hurlbert, Mscm Email & Phone Number

• Reviews information on resource usage across projects or programs and plans for future requirements and investments at the business unit level
• Guides organization-wide resource utilization to maximize performance and value add; monitors the organization’s operational efficiency
• Partners with key stakeholders to build organization-wide improvements to impact the quality of products, services and processes
• Establishes a culture that values high quality delivery of information; works to continuously improve the organization’s level of operational excellence
• Balances short-term considerations with long-term goals, ensuring that critical deliverables are met
• Helps other leaders proactively identify staffing needs/resources to accomplish dept goals

St Louis, Missouri, United States

Greater St. Louis Area

Greater St. Louis Area

• Overall responsibility for program P&L to ensure strong financial performance
• Responsibility for WWT's Federal Region and some Comm-West programs
• Ensuring customer satisfaction and SLA’s are met
• Ongoing continuous improvement in both value to the customer and financial/operational performance
• Maintain communication with client executive sponsors
• Incremental business development that extends the program and/or identifies new business opportunities with the customer

Edwardsville, IL

• Overall responsibility for program P&L to ensure strong financial performance
• Ensuring customer satisfaction and SLA’s are met
• Ongoing continuous improvement in both value to the customer and financial/operational performance
• Maintain communication with client executive sponsors
• Incremental business development that extends the program and/or identifies new business opportunities with the customer
• Manage schedule, scope and milestone performance of the program

• Assist the Commercial business units with identifying and quoting Cisco support renewals.
• Work with Commercial Inside Sales Representatives and the customer to maintain contract information on Cisco’s site
• Run and maintain reports as necessary for our customers for their Cisco support contracts.
• Be a resource for the Commercial business units for Cisco SMARTnet information and tools.
• Build relationships with the internal and external customer

• Buyer responsibilities for the Edward Jones program
• Manage the order fulfillment process, which may include all activities from quote to complete delivery of product, as dictated by the scope of the program
• Process sales orders and purchase orders
• Respond to Request for Quotes
• Communicate regularly with the warehouse staff to ensure timely product delivery
• Communicate delivery issues to the customer

Fort Leonard Wood, Fort Mccoy, Afghanistan

Army Reservist, called up to Active duty twice. Once for 5 months in 2003 (prepared to go to Iraq), second time in 2004 (went to Afghanistan, thru May 2005).

• Manage the relationship between Savvis and outsourced warehouse vendor
• Responsible for $100,000 Purchasing card (Savvis credit card)
• Control shipping/receiving functions at all Savvis data centers inside the United States
• Manage relationship with 3rd party vendors dispatching technicians to customer sites to install and de-install Savvis equipment

-Maintain 3rd party vendor relations-Manage daily calls and work orders involving equipment failures at customer sites-Manage PR process-Issue equipment requests for new hire employees-Responsible for recovery of Savvis equipment from former customer sites and former Savvis employees

-Responsible for maintaining stock levels of specific equipment. -Issuing purchase requests for equipment not in stock. Tracking the requests until the equipment arrives at the warehouse.-Maintaing integrity of asset/inventory database.

Master Of Science - Ms, Supply Chain Management

Bachelor Of Arts, Criminal Justice