Thomas Imhof
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Thomas Imhof Email & Phone Number

Expert in customer experience / BASc student digitalisation & innovation at Valora Group
Location: Zurich, Zurich, Switzerland 9 work roles
1 work email found @nespresso.com LinkedIn matched
✓ Verified Jun 2026 3 data sources Profile completeness 86%

Contact Signals · 1 work email

Work email t****@nespresso.com
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Current company
Valora Group
Role
Expert in customer experience / BASc student digitalisation & innovation
Location
Zurich, Zurich, Switzerland
Company size
508 employees

Who is Thomas Imhof? Overview

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Quick answer

Thomas Imhof is listed as Expert in customer experience / BASc student digitalisation & innovation at Valora Group, a company with 508 employees, based in Zurich, Zurich, Switzerland. AeroLeads shows a work email signal at nespresso.com and a matched LinkedIn profile for Thomas Imhof.

Thomas Imhof previously worked as Head of Customer Support at Valora Group and Head of Customer Care at Drinks | Silverbogen Ag.

Company email context

Email format at Valora Group

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{first}.{last}@nespresso.com
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AeroLeads found 1 current-domain work email signal for Thomas Imhof. Compare company email patterns before reaching out.

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Profile bio

About Thomas Imhof

Enthusiastic BASc student in digitalisation & innovation | Accomplished customer support & experience leader driving digital transformation and customer satisfaction | Merging academic insights with practical know-how to pave the way for future innovations.Let's connect and drive success together!

Listed skills include Kundendienst, Projektmanagement, Marketing, Verkaufsleitung, and 8 others.

Current workplace

Thomas Imhof's current company

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Valora Group
Valora Group
Expert in customer experience / BASc student digitalisation & innovation
muttenz, basel-landschaft, switzerland
Website
valora.com
Employees
508
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Company profile
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9 roles

Thomas Imhof work experience

A career timeline built from the work history available for this profile.

Head Of Customer Support

Current
Valora Group

Zürich, Schweiz

  • establish & manage support operations for digital products (apps and e-commerce stores)
  • introduce & implement new digital services to enhance customer satisfaction (AI chatbots, FAQs)
  • conceptualise & execute customer survey projects to measure satisfaction (NPS, customer engagement)
  • provide (technical) support for the digitalisation of other support departments
  • lead & coach working students
Jan 2022 - Present

Head Of Customer Care

Drinks | Silverbogen Ag

Zurich, Switzerland

  • responsible for customer care operations in Switzerland & Germany
  • digitalise & expand the B2B customer segment in Switzerland
  • develop a B2B strategy & 360° vision for Germany
  • back-up for Social Media content and B2B newsletters
Jun 2020 - Sep 2021

Sabatical Year

Reise

Mexiko, Mexiko

  • travelled solo from Mexiko to Argentina
  • learned Spanish fluently
  • worked as a volunteer in an eco sustainable & coffee farm
Feb 2019 - Feb 2020

Teamleader B2B Horeca

Nestlé Nespresso

Sion, Kanton Wallis, Schweiz

  • set up the B2B activity within the CRC (2015-2016)
  • develop & launch of customer care and outbound campaigns
  • lead & coach a team of 4-6 FTEs
  • plan & coordinate all CRC activities and ensure quality standards
  • implement & execute E-commerce and IT related projects
Jan 2017 - Dec 2018

Teamleader B2C Customer Care Support & B2B Horeca

Nestlé Nespresso

Sion, Kanton Wallis, Schweiz

  • lead, coach & coordinate 2 teams (B2C & B2B) with 14 FTEs
  • be in charge of customer care for Swiss Market
  • coordinate the processing of B2C promotions
  • plan & coordinate B2B offers (Office and HoReCa)
Jul 2015 - Dec 2016

Teamleader Assistant B2C Voice

Nestlé Nespresso Sa

Sion, Kanton Wallis, Schweiz

  • person of contact for 4 B2C teams for all support related requests
  • backup of Teamleaders
  • translate internal communication in French and English
  • establish various statistics & projects for the CRC Management
Oct 2013 - Jun 2015

Internship Marketing & Sales

Cn Tower

Toronto Und Umgebung, Kanada

Apr 2012 - Jun 2012

Sachbearbeiter Risikoeinschätzung

Groupe Mutuel

Sion, Valais, Switzerland

Aug 2011 - Jan 2012
Team & coworkers

Colleagues at Valora Group

Other employees you can reach at valora.com. View company contacts for 508 employees →

NW Nils Weisser Nils Weisser Colleague at Valora GroupGrenzach-Wyhlen, Baden-Württemberg, Germany, Germany View → RV Ramona Vogel Ramona Vogel Colleague at Valora GroupSt Gallen, Switzerland, Switzerland View → EÜ Erkan Ünal Erkan Ünal Colleague at Valora GroupZell, Zurich, Switzerland, Switzerland View → SJ Severin Jenni Severin Jenni Colleague at Valora GroupLucerne, Lucerne, Switzerland, Switzerland View → AC Agnès Combebias Agnès Combebias Colleague at Valora GroupGreater Mulhouse Area, France View → VP Vesna Pavica Vesna Pavica Colleague at Valora GroupRomoos, Lucerne, Switzerland, Switzerland View → TE Timothy Eggerschwiler Timothy Eggerschwiler Colleague at Valora GroupYverdon, Vaud, Switzerland, Switzerland View → BC Bruna Caldeira Bruna Caldeira Colleague at Valora GroupPerroy, Vaud, Switzerland, Switzerland View → DH Dirk Hasenbalg Dirk Hasenbalg Colleague at Valora GroupBasel Metropolitan Area, Switzerland View → AN Alina Nierges Alina Nierges Colleague at Valora GroupLucerne, Lucerne, Switzerland, Switzerland View →
FAQ

Frequently asked questions about Thomas Imhof

Quick answers generated from the profile data available on this page.

What company does Thomas Imhof work for?

Thomas Imhof works for Valora Group.

What is Thomas Imhof's role at Valora Group?

Thomas Imhof is listed as Expert in customer experience / BASc student digitalisation & innovation at Valora Group.

What is Thomas Imhof's email address?

AeroLeads has found 1 work email signal at @nespresso.com for Thomas Imhof at Valora Group.

Where is Thomas Imhof based?

Thomas Imhof is based in Zurich, Zurich, Switzerland while working with Valora Group.

What companies has Thomas Imhof worked for?

Thomas Imhof has worked for Valora Group, Drinks | Silverbogen Ag, Reise, Nestlé Nespresso, and Nestlé Nespresso Sa.

Who are Thomas Imhof's colleagues at Valora Group?

Thomas Imhof's colleagues at Valora Group include Nils Weisser, Ramona Vogel, Erkan Ünal, Severin Jenni, and Agnès Combebias.

How can I contact Thomas Imhof?

You can use AeroLeads to view verified contact signals for Thomas Imhof at Valora Group, including work email, phone, and LinkedIn data when available.

What skills is Thomas Imhof known for?

Thomas Imhof is listed with skills including Kundendienst, Projektmanagement, Marketing, Verkaufsleitung, Strategische Planung, Training, Englisch, and Teamleitung.

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