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@nespresso.com
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Thomas Imhof is listed as Expert in customer experience / BASc student digitalisation & innovation at Valora Group, a with 508 employees, based in Zurich, Switzerland. AeroLeads shows a work email signal at nespresso.com and a matched LinkedIn profile for Thomas Imhof.
Thomas Imhof previously worked as Head of Customer Support at Valora Group and Head of Customer Care at Drinks | Silverbogen Ag.
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AeroLeads found 1 current-domain work email signal for Thomas Imhof. Compare company email patterns before reaching out.
Enthusiastic BASc student in digitalisation & innovation | Accomplished customer support & experience leader driving digital transformation and customer satisfaction | Merging academic insights with practical know-how to pave the way for future innovations.Let's connect and drive success together!
Listed skills include Kundendienst, Projektmanagement, Marketing, Verkaufsleitung, and 8 others.
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Zürich, Schweiz
•establish & manage support operations for digital products (apps and e-commerce stores)•introduce & implement new digital services to enhance customer satisfaction (AI chatbots, FAQs)•conceptualise & execute customer survey projects to measure satisfaction (NPS, customer engagement)•provide (technical) support for the digitalisation of other support departments •lead & coach working students
Zurich, Switzerland
•responsible for customer care operations in Switzerland & Germany•digitalise & expand the B2B customer segment in Switzerland•develop a B2B strategy & 360° vision for Germany•back-up for Social Media content and B2B newsletters
Mexiko, Mexiko
•travelled solo from Mexiko to Argentina•learned Spanish fluently•worked as a volunteer in an eco sustainable & coffee farm
Sion, Kanton Wallis, Schweiz
•set up the B2B activity within the CRC (2015-2016)•develop & launch of customer care and outbound campaigns•lead & coach a team of 4-6 FTEs•plan & coordinate all CRC activities and ensure quality standards•implement & execute E-commerce and IT related projects
Sion, Kanton Wallis, Schweiz
•lead, coach & coordinate 2 teams (B2C & B2B) with 14 FTEs•be in charge of customer care for Swiss Market•coordinate the processing of B2C promotions •plan & coordinate B2B offers (Office and HoReCa)
Sion, Kanton Wallis, Schweiz
•person of contact for 4 B2C teams for all support related requests•backup of Teamleaders •translate internal communication in French and English•establish various statistics & projects for the CRC Management
Other employees you can reach at valora.com. View company contacts for 508 employees →
Angela Gosteli
Colleague at Valora GroupWorb, Berne, Switzerland
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Patrizia Leushuis
Colleague at Valora GroupBasel, Switzerland
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Angelika Lagnel
Colleague at Valora GroupEich, Lucerne, Switzerland
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Claude Albert-Gondrand
Colleague at Valora GroupZurich, Switzerland
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Rodrigo Wangler
Colleague at Valora GroupBasel, Switzerland
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Azza Khalil
Colleague at Valora GroupZurich, Switzerland
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Sandra Felisberto
Colleague at Valora GroupSt Gallen, Switzerland
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Tobias Andreas Hutter
Colleague at Valora GroupSt Gallen, Switzerland
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Marin Suta
Colleague at Valora GroupZurich, Switzerland
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Loredana Andreoli
Colleague at Valora GroupEmmen, Lucerne, Switzerland
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Quick answers generated from the profile data available on this page.
Thomas Imhof works for Valora Group.
Thomas Imhof is listed as Expert in customer experience / BASc student digitalisation & innovation at Valora Group.
AeroLeads has found 1 work email signal at @nespresso.com for Thomas Imhof at Valora Group.
Thomas Imhof is based in Zurich, Switzerland while working with Valora Group.
Thomas Imhof has worked for Valora Group, Drinks | Silverbogen Ag, Reise, Nestlé Nespresso, and Nestlé Nespresso Sa.
Thomas Imhof's colleagues at Valora Group include Angela Gosteli, Patrizia Leushuis, Angelika Lagnel, Claude Albert-Gondrand, and Rodrigo Wangler.
You can use AeroLeads to view verified contact signals for Thomas Imhof at Valora Group, including work email, phone, and LinkedIn data when available.
Thomas Imhof is listed with skills including Kundendienst, Projektmanagement, Marketing, Verkaufsleitung, Strategische Planung, Training, Englisch, and Teamleitung.
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