As a Co-Owner and Chief Dispatcher at Ironhorse Dispatch, I leverage my West Point education, Army combat experience, and supply chain experiences to provide the best freight dispatching service for independent owner operators across the nation. With over 7 years of experience in this role, I have developed strong skills in customer retention, organizational leadership, and strategic planning.I have a proven track record of working in diverse and challenging industries, such as human resources, food production, financial services, and the military. I apply my systems engineering and management expertise to optimize business processes, increase sales, and improve customer satisfaction. My mission is to empower and support my clients and my team with professionalism, integrity, and excellence.