Thomas Irwin Email & Phone Number

Pelham, Ontario, Canada

Demonstrated strong knowledge of the maple syrup production process, engaging visitors with informative and interactive presentations.Conducted tours of the sugar shack, explaining each step of the syrup-making process from tree tapping to bottling.Provided exceptional customer service by answering questions, offering samples, and ensuring an enjoyable experience for visitors of all ages.Collaborated with team members to maintain cleanliness and organization of the sugar shack and surrounding areas.Contributed to the overall success of the farm’s tours through effective communication and teamwork

Exceptional Customer Service: Prioritized customer satisfaction by delivering excellent, friendly, and personable service, fostering positive customer relationships.Effective Inventory Management: Proficiently handled the unpacking and stocking of product shipments, ensuring efficient inventory management.Visual Merchandising Excellence: Maintained corporate visual standards by creating eye-catching displays, arranging mannequins, and optimizing store layouts for an appealing customer experience.Product Knowledge and Accurate Presentation: Demonstrated extensive product knowledge while ensuring accurate product presentation through proper signing and labeling.Early Morning Commitment: Consistently scheduled for early morning shifts at 4 or 6 am, demonstrating punctuality and reliability.Team Collaboration and Leadership: Actively supported coworkers by assisting with tasks, training new hires, and covering shifts when needed. Fostered a collaborative work environment and contributed to team cohesion.

St. Catharines, Ontario, Canada

Performed dish scraping, rinsing, and washing immediately after use.Washed and disinfected dishes, cutlery, and cookware.Provided food prep assistance to kitchen staff when needed.Ensured nightly cleanliness of kitchen and dining room floors, and garbage taken out.

St. Catharines, Ontario, Canada

Interacted with customers in a kind and professional manner.Provided personable and friendly service in all interactions.Took necessary steps to meet the needs of customers for specific food ordered.Ensured restaurant cleanliness and upheld a sanitary environment throughout shifts.