Thomas J. C. Email & Phone Number

Emeryville, California, United States

• Provide support to media, broadcast, film and audio/video/communications/events production markets. • Support Media Production and Post-production technologies and workflows.• Provide Windows, Macintosh, Linux and networking support for clients throughout California.• Evaluate, design and implement Active Directory infrastructure for clients sites and in the cloud.• Support client installations of NAS storage systems as well as cloud storage/compute workflows.• Develop, implement, and evaluate IT projects in line with organizational objectives.• Identify vulnerabilities, the need for upgrades, and opportunities for improvement.• Propose strategic solutions and recommend new hardware and software.

Novato, California, United States

• Provided all levels of Windows and Macintosh desktop support for 70 local and remote users.• Led all IT operations, including staff, contractors, partners, and infrastructure.• Managed Active Directory Users and Computers within GMP’s enterprise.• Managed Linux and Windows servers in a VMware environment.• Ensured the security, maintenance, and operations of projects and technology systems.• Developed, implemented, and evaluated IT projects in line with organizational objectives.• Identified vulnerabilities, the need for upgrades, and opportunities for improvement.• Proposed strategic solutions and recommended new systems and software.• Prepared financial budgets and performance reports.• Built and maintained relationships with external advisors and vendors.• Created processes and standards for IT and IT operations.

Berkeley, Ca

• Provided all levels of Windows and Macintosh desktop support for 400 local and remote users.• Managed Active Directory Users and Computers within Meyer Sound’s global enterprise.• Managed Linux and Windows servers in a VMware environment.• Performed network and server implementations and troubleshooting.• Specified and purchased computer hardware, software and services, deployed and tracked assets.• Diagnosed, repaired, and upgraded network infrastructure throughout a multi-building campus.• Wrote and maintained user guides and IT support documentation, trained users on computer hardware and software.• Assisted users with installing and implementing new software and hardware in a fast-paced manufacturing environment.• Supported local and remote offices and offsite VPN connectivity.

Oakland, Ca

• Provided all levels of IT support for 200+ users at the top-rated television duopoly in the San Francisco Bay Area – KTVU/Fox2 in Oakland and KICU/TV36 in San Jose.• Provided a critical role in the migration of all network devices, servers, workstations, and user accounts to a new Active Directory domain due to the change in ownership of KTVU/KICU from Cox Media Group to Fox Television Stations.• Responsible for IT capital and operations budgets – recommended and purchased new hardware, software, and services.• Managed IT staff and outside contractors, evaluated performance and recommended candidates for hire.• Specified, purchased and configured a new VMWare cluster with shared storage for file and application servers, migrated Hyper-V virtual machines and stand-alone servers into the new system, thus optimizing the IT infrastructure to consistently achieve high availability and performance as well as ease of management.• Specified, purchased, installed and maintained Windows, Macintosh, and Linux hardware and software for all departments, supported and trained users on system and application use.• Worked closely with Engineering & Technical Services Department to install, upgrade and maintain mission-critical on-air and broadcast systems and EMC data storage.• Set up and maintained enterprise antivirus and off-site tape backups for all file and production servers and workstations.• Automated processes and generated reports using Windows PowerShell and Visual Basic scripts.• Configured and maintained Cisco VOIP phone system.• Managed accounts for all employee cell phones and MiFi hotspots.• Compiled information and created monthly SOX reports.

• Produced and directed audio/video/multimedia projects.• Designed, installed, managed, and operated network installations and Internet streaming services for trade shows and other events throughout the San Francisco Bay Area. • Managed the design and implementation of technology projects such as online databases, websites, and multimedia applications.• Provided expert advice, troubleshooting, repair, and hardware/software solutions for Windows, Macintosh, and Linux platforms.• Installed and set up local area networks, file servers, email servers, Internet connectivity, firewalls/routers, backup systems, phone systems, etc.• Managed a team of database/tools programmers, graphic designers, A/V editors, and technical support specialists who worked on a contract basis.

• Designed and built the technology infrastructure for an 8000 sq. ft. multimedia production facility.• Specified, purchased, and installed all Ethernet, fiber-optic, and analog A/V cable, Windows/OSX/Linux servers, Windows and Macintosh workstations, and networking equipment as well as video and audio distribution systems.• Provided IT support and network installation services to clients throughout the Bay Area.• Managed a team of web designers, A/V professionals, and technical support specialists who were dispatched to client job sites.

• Provided expert advice, troubleshooting, repair, and hardware and software solutions for Windows, Macintosh, and Linux platforms.• Installed and set up local area networks, file servers, email servers, Internet connectivity, firewalls, routers, tape backup systems, phone systems, etc.• Managed a team of technical support specialists who worked on a contract basis and were dispatched to client job sites.

• Set up and administered a local area network for 300+ users in a fast-paced software production environment at one of the top-rated video game companies in the world.• Provided all levels of support and technical assistance to users on Windows, Macintosh, and SGI workstations as well as audio/video production equipment.• Set up and administered network backups of all Windows servers, Macintoshes, and SGI workstations. • Built, repaired, and upgraded hardware and software on PCs and Macintoshes, and SGI workstations.• Supervised and trained new technicians and support staff.

• Automated office procedures by writing new applications, modifying existing program code, and converting computer data from DEC Rainbow CP/M to MS-DOS.• Designed and maintained a complete automated financial system (General Ledger, Invoicing, Payroll, Accounts Receivable, and Accounts Payable) using dBase IV.• Created a product catalog using desktop publishing software on an Atari ST.

• Developed, administered, and trained users on a 3Com Ethernet local area network• Created user-friendly applications and reports on PCs using dBase, BASIC, and Lotus 1-2-3.• Designed and maintained a database of Automated Teller Machines and Electronic Funds Transfer equipment for over 400 member banks in the Instant Teller network.