Thomas J. C. Email & Phone Number

Emeryville, California, United States

• Provide support to media, broadcast, film and audio/video/communications/events production markets.
• Support Media Production and Post-production technologies and workflows.
• Provide Windows, Macintosh, Linux and networking support for clients throughout California.
• Evaluate, design and implement Active Directory infrastructure for clients sites and in the cloud.
• Support client installations of NAS storage systems as well as cloud storage/compute workflows.
• Develop, implement, and evaluate IT projects in line with organizational objectives.

Novato, California, United States

• Provided all levels of Windows and Macintosh desktop support for 70 local and remote users.
• Led all IT operations, including staff, contractors, partners, and infrastructure.
• Managed Active Directory Users and Computers within GMP’s enterprise.
• Managed Linux and Windows servers in a VMware environment.
• Ensured the security, maintenance, and operations of projects and technology systems.
• Developed, implemented, and evaluated IT projects in line with organizational objectives.

Berkeley, CA

• Provided all levels of Windows and Macintosh desktop support for 400 local and remote users.
• Managed Active Directory Users and Computers within Meyer Sound’s global enterprise.
• Managed Linux and Windows servers in a VMware environment.
• Performed network and server implementations and troubleshooting.
• Specified and purchased computer hardware, software and services, deployed and tracked assets.
• Diagnosed, repaired, and upgraded network infrastructure throughout a multi-building campus.

Oakland, CA

• Provided all levels of IT support for 200+ users at the top-rated television duopoly in the San Francisco Bay Area – KTVU/Fox2 in Oakland and KICU/TV36 in San Jose.
• Provided a critical role in the migration of all network devices, servers, workstations, and user accounts to a new Active Directory domain due to the change in ownership of KTVU/KICU from Cox Media Group to Fox.
• Responsible for IT capital and operations budgets – recommended and purchased new hardware, software, and services.
• Managed IT staff and outside contractors, evaluated performance and recommended candidates for hire.
• Specified, purchased and configured a new VMWare cluster with shared storage for file and application servers, migrated Hyper-V virtual machines and stand-alone servers into the new system, thus optimizing the IT.
• Specified, purchased, installed and maintained Windows, Macintosh, and Linux hardware and software for all departments, supported and trained users on system and application use.

• Produced and directed audio/video/multimedia projects.
• Designed, installed, managed, and operated network installations and Internet streaming services for trade shows and other events throughout the San Francisco Bay Area.
• Managed the design and implementation of technology projects such as online databases, websites, and multimedia applications.
• Provided expert advice, troubleshooting, repair, and hardware/software solutions for Windows, Macintosh, and Linux platforms.
• Installed and set up local area networks, file servers, email servers, Internet connectivity, firewalls/routers, backup systems, phone systems, etc.
• Managed a team of database/tools programmers, graphic designers, A/V editors, and technical support specialists who worked on a contract basis.

• Designed and built the technology infrastructure for an 8000 sq. ft. multimedia production facility.
• Specified, purchased, and installed all Ethernet, fiber-optic, and analog A/V cable, Windows/OSX/Linux servers, Windows and Macintosh workstations, and networking equipment as well as video and audio distribution.
• Provided IT support and network installation services to clients throughout the Bay Area.
• Managed a team of web designers, A/V professionals, and technical support specialists who were dispatched to client job sites.

• Provided expert advice, troubleshooting, repair, and hardware and software solutions for Windows, Macintosh, and Linux platforms.
• Installed and set up local area networks, file servers, email servers, Internet connectivity, firewalls, routers, tape backup systems, phone systems, etc.
• Managed a team of technical support specialists who worked on a contract basis and were dispatched to client job sites.

• Set up and administered a local area network for 300+ users in a fast-paced software production environment at one of the top-rated video game companies in the world.
• Provided all levels of support and technical assistance to users on Windows, Macintosh, and SGI workstations as well as audio/video production equipment.
• Set up and administered network backups of all Windows servers, Macintoshes, and SGI workstations.
• Built, repaired, and upgraded hardware and software on PCs and Macintoshes, and SGI workstations.
• Supervised and trained new technicians and support staff.

• Automated office procedures by writing new applications, modifying existing program code, and converting computer data from DEC Rainbow CP/M to MS-DOS.
• Designed and maintained a complete automated financial system (General Ledger, Invoicing, Payroll, Accounts Receivable, and Accounts Payable) using dBase IV.
• Created a product catalog using desktop publishing software on an Atari ST.

• Developed, administered, and trained users on a 3Com Ethernet local area network
• Created user-friendly applications and reports on PCs using dBase, BASIC, and Lotus 1-2-3.
• Designed and maintained a database of Automated Teller Machines and Electronic Funds Transfer equipment for over 400 member banks in the Instant Teller network.