Thomas Parenteau

Thomas Parenteau Email and Phone Number

Having fun advancing the way the world banks @ Fortune 100 Company
Thomas Parenteau's Location
Temple, Texas, United States, United States
About Thomas Parenteau

Motivated IT Leader known for application of technology, building strong teams, partnering approach and process application, designed to address complex challenges. Strong track record of strategy development and execution across a wide variety of disciplines.KEY ACCOMPLISHMENTS: ✦ Selected and deployed HP’s SimpliVity hyper-converged platform. This level of technology provides opportunity to improve uptime for critical applications, applies a higher level of risk avoidance and improves backup and recovery profile.✦ Worked with customer to address a tough vendor technology problem by building custom interfaces to call center vendor previously preventing payments from processing, addressing lost revenue and customer billing problemsCORE COMPETENCIES:✦ Corporate: ✦ Strategic Planning ✦ Vendor evaluation selection and management ✦ Outsourcing planning and execution ✦ IT: Infrastructure ✦ Technology planning and support ✦ Facilities Management ✦ ITIL process ✦ DC networking ✦ End user support services✦ Business support: ✦ IVR ✦ Call Centers ✦ Billing and customer support ✦ Sales support

Thomas Parenteau's Current Company Details
Fortune 100 Company

Fortune 100 Company

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Having fun advancing the way the world banks
Thomas Parenteau Work Experience Details
  • Fortune 100 Company
    Leader
    Fortune 100 Company 2021 - Present
    Global
    Working with some of the most talented individuals in the industry
  • Windstream Communications
    Vp - It Services Windstream
    Windstream Communications 2017 - 2021
    Usa
    Supported by an awesome team of technology experts, thought leadership and business partnership; I was responsible for all IT infrastructure, Quality of service, DC network, end-user services, and DC facilities supporting 2,500 hosts, 1,200 databases, 2,000 mainframe MIPS, 12,000 end-users, and $100 million of outsourced and vendor support contracts. Supported large transformation effort under the pressures of chapter 11, moving IT away from legacy infrastructure and process to advanced compute platforms and modern lean IT process. Placed a major focus on bringing IT closer to the business to solve tough problems through the use of technology, people and process
  • Windstream
    Vp - Corporate Pmo
    Windstream 2015 - 2017
    Little Rock, Arkansas
    I managed a high performing team of project professionals at the top of their game focused on top tier cross functional corporate projects. Major efforts linked to key corporate objectives and transformational goals.Corporate migrations efforts from acquired assets to target platforms and business process.Consolidation of inventory data to customer order management stack using Oracle Metesov.Fiber to the prep projects linked to expanding customer base in consumer small business operations.
  • Convergys Information Management Group Inc.
    Director - Customer Engagement
    Convergys Information Management Group Inc. 2010 - 2015
    Usa
    Led a large software delivery project supporting a NA wireless company.Under a very extreme timeline governed by an external TSA and by partnering with our customer, we successfully deployed a full end to end solution in under 18 months. The project included a full Front End, Wireless Billing, Rating, Pre Paid SCP, Collections and custom interfaces to a large number of third party providers.
  • Alltel
    Vp - It Production And Vendor Management
    Alltel 2005 - 2010
    Accountable for ALLTEL Wireless IT Service Delivery to the business. Business satisfaction, Service Level Management, IT to business relationship, coordination between multiple IT support teams, and financial management of departmental budget. Supported Enterprise Application Help Desk with 18,000 end users in 36 states.
  • Alltel
    Director - It Service Delivery
    Alltel 1998 - 2005
    Managed $10MM operating budget, Production IT Delivery, IT –Change-Problem-Service Level, Service Desk, and Business Analyst in support of wireless business goals
  • Alltel Wireless
    Operations And Account Management - Alltel Information Services, Formerly Systematics, Inc
    Alltel Wireless 1984 - 1998
    Advancing capabilities in Banking, Telecom and Healthcare industries. I held Customer Service Management, Data Center management, Technical Project Management and Supervisory roles.

Thomas Parenteau Education Details

  • Alltel
    Alltel
    Leadership Development
  • Multiple Vendors
    Multiple Vendors
    Technology, Cloud And Computing Professional Development
  • Systematics
    Systematics
    Leadership Development

Frequently Asked Questions about Thomas Parenteau

What company does Thomas Parenteau work for?

Thomas Parenteau works for Fortune 100 Company

What is Thomas Parenteau's role at the current company?

Thomas Parenteau's current role is Having fun advancing the way the world banks.

What schools did Thomas Parenteau attend?

Thomas Parenteau attended Alltel, Multiple Vendors, Systematics.

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