• Lead/Participate in the identification, design, development, and implementation of assigned projects.• Lead Projects using both agile or waterfall methodologies depending upon the scope and area where project is taking place• Lead and support line of business System and Team integrations in the COE• Work across business lines to complete enterprise goals • Build and maintain a successful project teams and working relationships with business line partners • Help to remove project roadblocks by developing strong internal and external partnerships• Lead vender selection and integrations as needed• Coordinate bank merger activities and ensure lines of communication are open

• Lead/Participate in the identification, design, development and implementation of assigned projects.• Lead Projects using both agile or water fall methodologies depending upon the scope and area where project is taking place• Help support program manager and other senior project managers with complex initiatives • Work across business lines to complete enterprise goals • Build and maintain a successful project teams and working relationships with business line partners • Create project status reporting from Version One as needed • Help to remove project road blocks by developing strong internal and external partnerships

•Lead/Participate in the identification, design, development and implementation of assigned projects.•Assigned or identified projects are either bank compliance or systems related in nature•Interface with internal and external resources to ensure successful and timely completion of projects in accordance with user / business line needs.•Participates in training users and evaluating the project•Manages performance of the project team and evaluates overall team performance

Participates in the identification, design, development and implementation of assigned projects. Assigned projects are either Internet Banking or Smart Phone Application related in nature. Interface with internal and external resources to ensure successful and timely completion in accordance with user / business line needs. Participates in training users and evaluating the project. Manages performance of the project team and evaluates overall team performance

Participates in the identification, design, development and implementation of assigned projects. Assigned projects are either Internet Banking or Smart Phone Application related in nature. Interface with internal and external resources to ensure successful and timely completion in accordance with user / business line needs. Participates in training users and evaluating the project. Manages performance of the project team and evaluates overall team performance

Participates in the identification, design, development and implementation of assigned projects. Assigned projects are either bank compliance or systems related in nature. Interface with internal and external resources to ensure successful and timely completion in accordance with user / business line needs. Participates in training users and evaluating the project. Manages performance of the project team and evaluates overall team performance

Manage a team of 9 full-time team members and 4 contract resources.Responsible for funding and reconciling payments on $1.2 trillion of trust assets including equities, mutual funds, UITs, ARP securities, and term loans. Maintain compliance with regulatory and audit standards.Ensure continuity of service by leading annual disaster planning exercise.Recruit talent through external job postings and networking with local universities. Control staffing costs through the use technology enhancements, cross-training, and other cost control initiatives. Develop team members for internal advancement through mentoring, coaching, and special assignments. Manage merger-related projects including combining two teams under a single operating platform.Resolve escalated or complex client inquiries when needed to maintain positive client relations. Develop merger-related planning to ensure products are funded within service level agreements. Coordinate processing and coverage with dual-site manager and team to ensure timely processing.Manage post-merger clean-up and technology projects to streamline processing and improve performance reporting.

Understand and apply Treasury guidelines and regulations, internal policies and proceduresCommunicate effectively with internal and external customers Respond to general and specific inquiries about TreasuryDirect, products, services, regulations, policies, and processes Provide timely responses to questions of varying complexity using automated and non-automated toolsUpdate account informationResearch, resolve or refer questions and or issues resulting from inquiriesMonitor and analyze customer inquiries and problems to determine trends, training, and business needsContinually seek methods to improve customer service and operating efficiencies