Thomas Jackson Email & Phone Number

Melbourne, Victoria, Australia

Melbourne, Australia

Melbourne, Australia

Melbourne, Australia

Complete, cloud-based website protection that finds and automatically fixes threats, prevents future attacks, and accelerates your website speed.

Melbourne, Australia

As a hosting company, Hosting Australia is committed to creating Raving Fans by delivering a product that we know as well as we know ourselves. We are able to provide quality Australian webhosting with a "100% uptime or we pay you" guarantee. Performing administration tasks across CentOS/WHM server stacks has provided excellent and ample opportunities to learn more about how websites (and the web in general) work from behind the scenes.Manage domain registrations, transfers, nameserver change, DNS change.Identify and repair issues with server/cPanel configurations.Liaise with clients regarding their website needs vs capability of existing infrastructure.Provide Level 2 support to customers nationwide, prioritising FCR.Develop and publish internal/public facing knowledgebase documentation.Administer cPanel/DNS cluster to ensure continuity of service.

Melbourne, Australia

At UberGlobal we pride ourselves on being Australia's third-largest domain registrar. Comprising the AussieHQ, Jumba, UberGlobal, Ilisys, and SmartyHost brands, working at UberGlobal means becoming familiar with multiple hosting environments (WHMCS, Parallels, Custom built tools) as well as providing quality phone, email and live-chat based support for 10,000+ Australian businesses. With 24/7 Australian support and quality infrastructure, we're able to provide hosting to suit your needs. UberGlobal was acquired by Melbourne IT in late 2015.Provide quality support to customers via phone, email, live-chatIdentify and repair issues with customer websitesAdminister CentOS/WHM, Windows/Plesk hosting platformsUpdate and diagnose issues with DNS and domain registrationsProvide whitelabel support for resellers and their clientsProvide billing and accounts support where necessaryProvide after-hours support on a 24/7 basis

Mulgrave

Providing front-line support for many systems across multiple brands, the Coles IT Helpdesk provides 24/7 support via phone and ticket for all staff in the following Coles brands: Bi-Lo, Coles, Coles Express, Liquorland, Vintage Cellars, 1st Choice Liquor, Target, Target Country, Supply Chain/Logistics and Head Office.Provide front-line support for multiple brandsAdminister Windows 2008 Server/Windows XP, Windows 7 machinesAdminister AD and Exchange forestsDiagnose and repair software issues with POS systemsEscalate hardware issues to external vendorsManage and co-ordinate P1 incident

Various

Officeworks provides business equipment solutions for small to medium businesses, across the country. During my time with Officeworks I worked in several stores across multiple locations, and gained a solid working knowledge of the constraints and requirements of businesses.