Responsable Du Succès Client
Current
Oct 2024 - Present
Who is Thomas Jacob? Overview
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Quick answer
Thomas Jacob is listed as Customer Success Manager at Lifen, based in Le Chesnay-Rocquencourt, Île-de-France, France. AeroLeads shows a matched LinkedIn profile for Thomas Jacob.
Thomas Jacob previously worked as Responsable du succès client at Lifen and Customer Success Manager Grands Comptes at Octopus Haccp. Thomas Jacob holds Master De Communication Des Organisations, Design And Visual Communications, General from Uvsq Université De Versailles Saint-Quentin-En-Yvelines.
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Email format at Lifen
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Lifen
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Profile bio
About Thomas Jacob
Thomas Jacob is a Customer Success Manager at Lifen.
Current workplace
Thomas Jacob's current company
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7 roles
Thomas Jacob work experience
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Customer Success Manager Grands Comptes
Gestion du portefeuille client Grands Comptes: Lancement du projet octopus dans les grandes structures ou groupesRéunion de lancement du projet Structuration du déploiement de la solution digitalAccompagnement et formation des clientsFormation des établissements en visio-conférence ou sur placeAccompagnement dans l’utilisation et la personnalisation de la.
Jan 2024 - Jun 2024
Customer Care Manager
Mission Partoo: - Préparer les comptes des clients ainsi que leur espace de travail sur le produit Partoo à la suite de la signature faite par le commercial: Import des données des clients, échanges par mail ou téléphone en prévision de leur formation- Structurer les données client dans le CRM afin d'assurer un suivi de qualité tout au long de leur contrat.
Apr 2023 - Jan 2024
Chef De Projet
Création et mise en place d'une plateforme d'appels à projets:Définition du cahier des charges, collaboration avec une agence de communication, rédaction des contenus du siteCréation et réalisation des recettages pour les versions 1, 2 et 3 de la plateformeSynthèse des retours utilisateurs et priorisation des prochaines mises à jour de la plateforme.
Jan 2020 - Sep 2021
Assistant Communication
Sep 2019 - Oct 2019
Assistant Chef De Projet
Dec 2018 - Sep 2019
Assistant Comptable
Jun 2017 - Dec 2017
2 education records
Thomas Jacob education
Master De Communication Des Organisations, Design And Visual Communications, General
Licence Management Des Organisations, Managment, Marketing Et Commercial
FAQ
Frequently asked questions about Thomas Jacob
Quick answers generated from the profile data available on this page.
What company does Thomas Jacob work for?
Thomas Jacob works for Lifen.
What is Thomas Jacob's role at Lifen?
Thomas Jacob is listed as Customer Success Manager at Lifen.
Where is Thomas Jacob based?
Thomas Jacob is based in Le Chesnay-Rocquencourt, Île-de-France, France while working with Lifen.
What companies has Thomas Jacob worked for?
Thomas Jacob has worked for Lifen, Octopus Haccp, Partoo, Ccca-Btp, and Sncf.
How can I contact Thomas Jacob?
You can use AeroLeads to view verified contact signals for Thomas Jacob at Lifen, including work email, phone, and LinkedIn data when available.
What schools did Thomas Jacob attend?
Thomas Jacob holds Master De Communication Des Organisations, Design And Visual Communications, General from Uvsq Université De Versailles Saint-Quentin-En-Yvelines.
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