Over the course of a progressive career with one of the world’s leading oilfield services companies, I have delivered operational improvements and cost savings that were key to corporate profitability and growth. Whether developing new solutions to improve processes, service delivery, building exceptional teams, or overseeing six sigma initiatives, my focus is always on beating targets and ensuring that services exceed expectations. My ability to communicate strategies with staff and introduce programs that effectively measure performance is critical to achieving the highest standards of quality. I have been tapped for challenging roles, like services director. throughout my career due to my technical knowledge and ability to step into challenging environments that require vision and flexibility. My background includes oversight of reliability and incident management, service delivery across international locations in the United States, Europe, Asia, and Africa. My professional experience is supported by numerous professional development courses that cover business, engineering, and operational areas; this education gives me an added layer of understanding as I make decisions and address problems. I am adept at managing relationships, working with top executives, and serving as a trusted liaison to customers and partners.Core competencies include: Engineering | Service Delivery | Operations Management | Strategic Planning | Full-cycle Project Management | System Development | Staff Management & Training | Process Improvement (Six Sigma) | Performance Management | Cost Containment | Program Management | Executive Presentations | Customer Support | KPI Analysis/Reporting | English & German FluencyTechnical Skills:MS-DOS, Windows 95, 98, 2000; XP; Mac OSX; MS Office Suite (Excel, Word, PowerPoint), Access, SAPExcel SQL Pivot Analysis & DatawarehouseSimulation X, AutoCad, SolidWorks, DesignSpace, FloWorks, Visual BasicMiniTab & Weibull 7++ Reliability Software Packages