Thomas J. Smith Email & Phone Number

I am a Senior Operations Officer with a 20+ year career history of success driving operational excellence and sustainable results across enterprises. Directly supported or managed Sales, Trading, Operations, Accounting, Compliance, Corporate Services, HR, and IT. My passion and expertise as an operations leader is helping companies break through their “glass ceiling” by expanding sales, streamlining operations, and controlling costs. I have also helped turn around underperforming organizations by putting the right infrastructure in place, integrating disruptive technology, ensuring processes are documented and followed, and making sure metrics are utilized to effectively run the operations.As a COO, I led the oversight, management, and integration of multiple departments. Additionally, I have implemented business-critical policies and structures, managed IT infrastructure, and coordinated the design of information systems to increase the efficiency and effectiveness of operations. A selection of my Career Highlights include: Revenue and Profit Growth: Drove revenue (+62%) and profit growth (+298%) through expert management of direct and indirect expenses, operational controls, process improvements, and systems. Improved operating margins from 11% to 35%.Operational Risk Transformation: Implemented straight-through-processing solutions to mitigate risk of unconfirmed trades, failures or violations (<1%). Enhanced the company’s survivability by developing and testing its Disaster Recovery/Business Continuity Plan – 100% operating uptime.Operational Cost Control/Containment: Designed Global Profitability System to report direct expenses of $520M across 30 revenue centers, 16 exchanges on TD+1 for Salesmen, Traders, Brokers, and Exchanges by product and customer. Resulted in annual savings ($21M), and improved internal allocations ($10M).I am looking to network on LinkedIn with colleagues and professionals. Please connect with me on LinkedIn or via email: thomasjsmith2127@gmail.com

Listed skills include Systems Analysis, It Strategy, Leadership, Restructuring, and 46 others.