Sr. Content Manager
Current* Oversee the strategizing and launch of digital SEO content for healthcare clients, providing expertise and editorial insight to drive SEO performance* Proofread and edit SEO content for healthcare clients * Supervise 80+ freelance copywriters and editors using project management tools including Asana and Salesforce* Work cross-functionally with Customer Success, Finance, Marketing, and other stakeholders to develop more efficient processes and client-facing collateral * Launched 1600+ accounts while exceeding key metrics related to launch time, quality, and customer success (4.9 CSAT and 99.99% QA)* Pioneered new content generation processes using AI, improving turnaround times for content request and contributing to over $60,000 in cost-savings