Goal-directed, results-oriented professional with 30+ years of management experience; consistently exceeds sales goals by taking ownership to ensure profitable operations in various industries. • Operations/Financial Management – provides leadership for up to 120 exempt and non-exempt employees, directs work flow, manages P&L reports, develops operating budgets, sales forecasting, scheduling, payroll, and models excellent customer service.• Staff Development – evaluates strengths and weaknesses and formulates strategic action plans for individuals and teams to ensure continued success. Excels in training and developing others to ensure comprehensive sales and product knowledge to run an efficient and productive operation. • Asset Management – manages inventory levels at or below plan without sacrificing sales. Organizes and coordinates daily and seasonal inventory on sales floor and in warehouse for loss prevention and cleanliness. • Customer/Client Service – develops and maintains solid relationships to ensure continued success. Cultivates a community atmosphere for customers, clients and team members to enjoy an overall positive experience.• In Store Promotion – Creates new and innovative ways to increase key sales objectives through visual merchandising and/or event planning.• Market Analysis – researches demographics, market size, growth rate, and profitability for effective product mix and needs of the community.Specialties: Management, Leadership, Merchandising, Marketing, Advertising, Inventory Control, Training and Developing Others, Analytics, Networking and building relationships, Visual Display, PTCB licensed, AS400, Microsoft Word/Excel/Powerpoint,