Tom Jones, Mba Email & Phone Number

Connecticut, United States

The Business Unit Manager is responsible for business results (bookings, sales and EBITDA objectives). The scope of this position includes: leadership of a cross functional business unit team (sales, operations, engineering, quality), contract review & negotiation, new business generation, proposal preparation, bookings (orders), Profit and Loss accountability, developing and maintaining customer relationships, establishing the yearly business plan, and overseeing operating activities to ensure good customer service and cost objectives are met.

Collaborates with the Executive Director and board members of Veteran Career Journey to ensure the organization is fulling its mission and achieving its goals. VCJ is a 501c(3) nonprofit organization dedicated to preparing and guiding service members to navigate their post military careers.https://veterancareerjourney.org/

Show Low, Arizona, United States

🚀 Partnering with COO for Strategic Healthcare Leadership• Oversee two Rural Health Clinics, healthcare operations, and initiatives, focusing on patient safety.• Utilize Lean methodologies, project management, and business process improvement for streamlined processes, approvals, and reporting.• Initiate and execute complex Benefits Realization (BR) projects using quantitative analysis, charters, workflows, and communication plans.🌐 Evaluation of Operational Services | Patient Care Delivery• Assess healthcare systems and patient care services, recommend adjustments, and evaluate benefits and outcomes.• Conduct failure modes' effect and impact analyses for continuous process improvement.• Establish baseline data for policy development, optimizing healthcare systems, and elevating customer and stakeholder support.📊 Benefits Assessment, QA, Data Analytics, and Reporting• Partner with executives to cut supply costs, plan workforce, and develop goals, strategies, and business plans.• Validate post-deployment data for quality assurance, creating logic models and measurement plans for KPIs.• Utilize analytical tools for data collection and reporting, recommending enhanced benefits and conducting site visits.🏥 Operational Achievements:• Cut patient wait time by 15-20% through Lean Improvement Kaizen Workshops.• Reduced patient wait time by 10-15 minutes by integrating diverse clinic systems.• Slashed supply waste by 12-15% with a barcode order system, analyzing results, and implementing improvements.

Fort Polk, Louisiana, United States

🚀 Strategic Program Management | Compliance Expertise | Modernized Operations🌐 Program Management and Strategic Optimization:• Led a 40-member team, optimizing strategic operations and emergency preparedness through modernization and standardization for sufficient readiness.• Gathered, organized, predicted, and evaluated program performance via process mapping, surveys, and focus groups, identifying gaps and success factors.• Defined, tracked, and improved KPIs through workload forecasting, project planning, and robust QA/QC.📊 Administering Management Reporting Systems and Compliance:• Administered and ensured compliance with management reporting systems, adhering to local, state, federal, and international rules and regulations.• Designed and contributed to the development of program policies and procedures, providing data for decision-making and driving organizational improvements, including facility operations enhancements.🏆 Key Accomplishments:• Enhanced operational capabilities of seven business units through executive training for 25+ managers.• Innovated onboarding with a transformative lesson-learned briefing, expediting cultural integration.• Spearheaded SOPs and lessons-learned protocols, enhancing processes via KPI and QA/QC metrics analysis.

Fort Lewis, Washington

🚀 Program, Project, and Clinical Management | C-Suite Advisory | Human Capital Management🌐 Strategic Program and Project Management:• Oversaw 12-member teams at the Special Operations Training Detachment (SOT-D), streamlining operations and enhancing workforce skills.• Established local policy and supported C-Suite in planning and executing training programs.• Developed realistic scenarios as the SOJTF Operations NCOIC, ensuring synchronized training and cultivating high-performance cultures.👥 Human Capital Management | Administration | Standards, Plans, and Policies:• Identified training needs, assessed program efficacy, and delivered expert advisory.• Planned and executed complex training programs, achieving organizational objectives and surpassing budgeted goals.• Designed and provided training for 800+ Special Forces members abroad, enhancing operational skills and meeting safety targets in numerous assessments.🏆 Key Accomplishments:• Led critical global training, safety, and operational initiatives and events with budgets up to $1M.• Ensured interoperability, planning, and executing cross-functional training scenarios for 100+ Special Forces members.• Achieved 100% compliance and zero injuries, pioneering efficient and productive training programs.

Fort Lewis, Washington

🌐 Program, Project, and Clinical Management | Financial Oversight🚀 Leadership in Operations Streamlining and Financial Management:• Led a two-member team, managing projects with up to ten-member teams and a $480K program budget.• Streamlined operations, delegated assignments, and enhanced workforce skill sets for optimal performance.• Ensured mission readiness for staff and medical equipment, leveraging statistical insights for procurement, inventory, and medical supply chain.💡 Healthcare Delivery Systems | Strategic Planning:• Utilized technology and data-driven analyses for program assessment, healthcare systems, and personnel performance.• Developed strategic plans for maximizing mission readiness and optimizing medical resource allocation based on actionable insights.• Collaborated with cross-functional leaders to enhance procurement, inventory, and supply chain logistics.🏆 Key Accomplishments:• Ensured a seamless transition for Special Forces Medical Sergeants with a comprehensive reference book.• Elevated readiness from 82% to 96% for a 550-soldier Special Forces Battalion through a top-tier medical training program, certifying all personnel in 17 lifesaving tasks before deployment to Afghanistan.

Fort Lewis, Washington

🌐 Program, Project, and Clinical Management | C-Suite Advisory | Data-Driven Reporting• Managed and aligned medical personnel training, talent, task organization, and operations for an 88 Soldier Special Forces Company.• Oversaw mission readiness and education options as Company Medical Sergeant in the PACOM theater.• Enhanced medical staff proficiency, oversaw $170K+ medical equipment accountability, and advised C-Suite leaders on medical-related issues.💡 Benefits Assessment | Quality Assurance | Information Organization and Evaluation:• Redesigned healthcare processes, systems, and training programs via comprehensive analyses, establishing KPIs for strategic planning.• Compiled findings to enhance the program management framework, optimizing expense, productivity, and workforce planning.• Gathered, analyzed, and validated performance data, success factors, and barriers, achieving consensus through active participation.🏆 Key Accomplishments:• Delivered critical pre-deployment training 7% under budget.• Revolutionized whole blood-carrying systems, enhancing joint interoperability.• Innovated a tracking solution for increased accuracy in tracking 300+ Republic of Korea (ROK) soldiers.

Fort Lewis, Washington

🌐 Program, Project, and Clinical Management | Cross-Functional Collaboration:• Delivered emergency and routine medical care, training, and supervision for multinational forces.• Ensured 100% accountability of $800K+ equipment, advised global C-Suite leaders, and led an Afghan casualty evacuation (CASEVAC) program.🌍 International Public Relations and Efficiency Initiatives:• Mitigated safety issues for 300+ Republic of Korea (ROK) Special Forces, improving efficiency.• Enhanced medical care for 60+ US soldiers and 800+ Afghan Special Operations Soldiers.• Spearheaded an Afghan helicopter medical evacuation program, elevating survivability and patient outcomes.📊 Information Management | Quality Assurance | Benefits Analysis, Assessment, and BR:• Transformed Afghanistan's medical capabilities as a primary care provider for 55 personnel.• Conducted comprehensive assessments, identifying benefits, costs, and improvement opportunities.• Presented findings and recommendations in briefings to multinational leadership, driving quality assurance.🏆 Key Accomplishments:• Saved lives in high-risk rescues and evacuations, earning leadership praise for professional and expert advisory.• Ranked in the top 20% and earned the Bronze Star for leadership during 14 high-risk combat operations in Afghanistan.• Achieved a 92% casualty survival rate, innovating SOPs and medical programs, including the first Afghan CASEVAC.

Fort Lewis, Washington, United States

🌐 Program, Project, Clinical, Risk, and Emergency Management | Advisory | Reporting:• Led global programs and medical operations for C-Suite leaders, emphasizing risk mitigation, emergency response, and training.• Collaborated with international stakeholders to align priorities, policies, and processes with organizational goals.• Oversaw medical care, special operation teams, and weapon systems, maintaining accountability for $800K+ assets.📡 Communications | Public Relations | Standards, Policies, and Procedures:• Established and enhanced public relations across internal and external groups, institutions, and stakeholders.• Streamlined communication through regular meetings, ensuring consistent practices and providing data for forecasting.📘 Curriculum Development and Instructional Expertise:• Led cross-functional courses, overseeing the development, training schedule, and logistics while mentoring 220 assigned Special Forces Snipers.• Drove goal attainment by composing SOPs, advancing mission requirements through staff development, and driving knowledge transfer of emerging tactics and techniques.📈 Continuous Process Improvement | Benefits Assessment | Logic Modeling:• Conducted benefits assessments with data analytics for continuous improvement.• Developed KPIs and logic models, identifying gaps and success factors.• Organized program reviews through committees, workshops, and meetings, preparing strategic documents aligning goals with C-Suite directives.🏆 Key Accomplishments:• Increased pass rate by 40%, class slots by 25%, and cut training time by 25% via revamped course curricula for 12K employees.• Maintained $800K+ asset accountability and zero injuries, safety violations, and discrepancies.• Led the detachment to earn Military Freefall (MFF) Level 1 Certification during oversight for three airborne operations.• Earned top 3% ranking and selected for emerging leadership development post-successful program management.

Okinawa, Japan

🌐 Program, Project, Medical Resource, Risk, Emergency, and Event Management:• Led two-to-ten-member cross-functional teams as the Senior Medical Sergeant and Sniper.• Supported an organization conducting theaterwide deployments without notice, contributing to operational readiness through training, performance analysis, and reporting.• Two deployments to Iraq and 10 deployments throughout Asia supporting partner nation medical capabilities and training.

Fort Lewis, Washington/Fort Liberty, North Carolina

Master Of Business Administration - Mba, Business Administration And Management, General

Bachelor Of Science - Bs, 4.0

Associate Of Arts - Aa, 4.0