Thomas Jordan Email & Phone Number

*Managed Company Commerical Sales in Tri-State( SouthGa/AL/TN) Marketing Territory.*Collaborate with executive leadership in identifying customer preferences, market trends, and Sales zone assignments.*Create user-friendly dashboards that convey Sales & Collections results to executives and company owner.*Maintain and build relationships with business affiliates/marketing partners by traveling the territory 3 times per week.*Setting my team's weekly, monthly, and quarterly goals based upon their performance to date.*Prospecting for new customers, building rapports, and managing conversations that lead to contracts.*Review and analyze Sales/Operational performance indicators that drive business revenue.*Managing the team's client leads and marketing software to ensure process is accurate and efficient. *Establishing, maintaining, and expanding customer base in relation to company footprint.*Built and mentored high-performing teams, fostering a culture of excellence and accountability. *Ensuring the Sales Marketing strategy is integrated with the company's long-term goals.

*Collaborate with Divisional Mgr & Commercial Sales Mgr to effectively reach branch and company write-off, past due, and growth targets.*Oversee perfection process of securing liens on collateral and remain informed on all escalated title issues.*Coordinate all work activities of staff including preparation of work schedules, Sales, Collections, and adherence to company guidelines.*Demonstrated proficiency in managing P&L statements, budgeting, and forecasting, leading to a consistent record of exceeding performance metrics.*Teach and Empower staff with a skillset that elevates their confidence level while working*Assess overall condition of collateral(car, motorcycle, or Commerical vehicle) via company and industry appraisal standards.*Perform extensive risk analysis of all perspective clients prior to approving/extending funds.*Audit client applications and contracts, ensuring compliance with company and state regulations.*Actively maintain talent by Recruitment, Interviewing, Hiring, and Training.

Greater Atlanta Area

*Managing all store operations to ensure that Sales Transactions, Customer Payments, and Collection activities are performed in accordance with company procedures and all applicable laws*Interview and Hire qualified candidates, as well as train current staff on company policies and operational procedures*Increase store profitability through customer relationship development, community involvement, marketing, and soliciting of new business sources/partnerships*Coach, Lead, and Develop all team members to maximize their performance potential*Determine and/or approve loan values based on a comprehensive vehicle appraisal*Collaborate on recruitment efforts for all position openings*Prepare/Analyze/Identify daily, monthly, and quarterly company reports for KPI trends and goals*Develop/Maintain a team atmosphere while maintaining company core values

South Atlanta

*Recruit, hire, train, and develop strong store team*IDP formulation for Senior Asst Mgr, 2nd Asst Mgr, and Key-Holder*Effectively execute promotional and merchandising plans while maintaining presentation standards as directed by company*Recognize and celebrate performances that meet and exceed company standards*Maintain merchandise pricing and the accuracy of inventory levels*Create schedules that meet customer traffic needs*Protect and maintain company assets and resources*Resolve conflict for both employee and customer*Influence, Motivate, and direct team towards a specific goal or mission

Greater Atlanta Area

*Oversee all aspects of operations and merchandising of multiple stores.*Oversee mgmt of inventory processes, while meeting needs of the customers and driving sales*Assist with conducting/documenting store visits to ensure consistency/compliance with company expectation.*Ensure area is fully staffed and maintain quality bench strength*Effectively communicate with all levels of management*Provide ongoing area performance feedback and successfully resolve conflicts*Proactively identify opportunities to improve performance through regular business analysis, competitor visits, and soliciting feedback from store team members and customers*Ensure execution of all company programs and initiatives through effective planning, communication, execution, and follow up*Share best practices, successes, and opportunities with the organization*Ensures that all company policies and procedures are consistently followed within area*Ensure area provides a consistent and exceptional Customer experience*Effectively conduct "Mgmt Skill Workshops" and facilitating Area/District Meetings

Greater Atlanta Area

*Provided training for newly hired or promoted Store Managers.*Assessed business goals, customer base, traffic patterns and used input to strengthen store business.*Communicated clearly and effectively in written/formal format*Provided development and training support within the district and company.*Provided constructive performance feedback on a consistent and timely basis.*Identified core metric opportunities for improvement and set well-defined goals.*Displayed exceptional leadership skills.*Consistently achieved Top 3 performance in Conversion, DPT, UPT, and CRM.*Ensured timely completion of all auditing paperwork and procedures*Assist in recruiting and training of internal and external SMT candidates*Support and mentor newly hired/promoted surrounding store managers

Greater Atlanta Area

*Managed all processes of store operations to maximize store sales and profits. *Lead/Managed an inclusive workplace that maximized the talents of each associate to achieve company vision.*Protected and maintained company assets and resources.*Effectively executed promotional and merchandising directives while maintaining rack representation standards as directed by corporate office.*Hired, Trained, and developed a strong tenured store team committed to providing a pleasant shopping experience for every Customer's Journey.

Computer Information Systems/Business Mgmt

Economics