Thomas Jordan

Thomas Jordan Email and Phone Number

Commercial Sales Manager at First American Title Lending @ First American Title Lending
cleveland, tennessee, united states
Thomas Jordan's Location
McDonough, Georgia, United States, United States
About Thomas Jordan

As a seasoned Manager with over 20yrs of experience in multiple industries, I have honed a comprehensive skill set that blends strategic leadership, customer-centric innovation, and meticulous financial acumen. Record of top tier metric performances in Sales, Marketing, Conversion, Collections, Payroll, and Loss Prevention. As an experienced manager, I've learned the importance of bringing authentic relationship building and dedication to produce high-performing teams for multi-million-dollar finance & retail brands. My career has been defined by a steadfast commitment to driving customer satisfaction, optimizing financial product offerings, and sustainable growth.

Thomas Jordan's Current Company Details
First American Title Lending

First American Title Lending

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Commercial Sales Manager at First American Title Lending
cleveland, tennessee, united states
Employees:
24
Thomas Jordan Work Experience Details
  • First American Title Lending
    Commercial Sales Manager
    First American Title Lending Mar 2022 - Present
    *Managed Company Commerical Sales in Tri-State( SouthGa/AL/TN) Marketing Territory.*Collaborate with executive leadership in identifying customer preferences, market trends, and Sales zone assignments.*Create user-friendly dashboards that convey Sales & Collections results to executives and company owner.*Maintain and build relationships with business affiliates/marketing partners by traveling the territory 3 times per week.*Setting my team's weekly, monthly, and quarterly goals based upon their performance to date.*Prospecting for new customers, building rapports, and managing conversations that lead to contracts.*Review and analyze Sales/Operational performance indicators that drive business revenue.*Managing the team's client leads and marketing software to ensure process is accurate and efficient. *Establishing, maintaining, and expanding customer base in relation to company footprint.*Built and mentored high-performing teams, fostering a culture of excellence and accountability. *Ensuring the Sales Marketing strategy is integrated with the company's long-term goals.
  • First American Title Lending
    Branch Manager
    First American Title Lending May 2017 - Mar 2022
    *Collaborate with Divisional Mgr & Commercial Sales Mgr to effectively reach branch and company write-off, past due, and growth targets.*Oversee perfection process of securing liens on collateral and remain informed on all escalated title issues.*Coordinate all work activities of staff including preparation of work schedules, Sales, Collections, and adherence to company guidelines.*Demonstrated proficiency in managing P&L statements, budgeting, and forecasting, leading to a consistent record of exceeding performance metrics.*Teach and Empower staff with a skillset that elevates their confidence level while working*Assess overall condition of collateral(car, motorcycle, or Commerical vehicle) via company and industry appraisal standards.*Perform extensive risk analysis of all perspective clients prior to approving/extending funds.*Audit client applications and contracts, ensuring compliance with company and state regulations.*Actively maintain talent by Recruitment, Interviewing, Hiring, and Training.
  • Tmx Finance
    General Manager
    Tmx Finance Mar 2014 - May 2017
    Greater Atlanta Area
    *Managing all store operations to ensure that Sales Transactions, Customer Payments, and Collection activities are performed in accordance with company procedures and all applicable laws*Interview and Hire qualified candidates, as well as train current staff on company policies and operational procedures*Increase store profitability through customer relationship development, community involvement, marketing, and soliciting of new business sources/partnerships*Coach, Lead, and Develop all team members to maximize their performance potential*Determine and/or approve loan values based on a comprehensive vehicle appraisal*Collaborate on recruitment efforts for all position openings*Prepare/Analyze/Identify daily, monthly, and quarterly company reports for KPI trends and goals*Develop/Maintain a team atmosphere while maintaining company core values
  • Kirkland'S, Inc.
    Store Manager
    Kirkland'S, Inc. Jul 2012 - Feb 2014
    South Atlanta
    *Recruit, hire, train, and develop strong store team*IDP formulation for Senior Asst Mgr, 2nd Asst Mgr, and Key-Holder*Effectively execute promotional and merchandising plans while maintaining presentation standards as directed by company*Recognize and celebrate performances that meet and exceed company standards*Maintain merchandise pricing and the accuracy of inventory levels*Create schedules that meet customer traffic needs*Protect and maintain company assets and resources*Resolve conflict for both employee and customer*Influence, Motivate, and direct team towards a specific goal or mission
  • Payless Shoesource
    Multi Store Area Leader
    Payless Shoesource Apr 2010 - May 2012
    Greater Atlanta Area
    *Oversee all aspects of operations and merchandising of multiple stores.*Oversee mgmt of inventory processes, while meeting needs of the customers and driving sales*Assist with conducting/documenting store visits to ensure consistency/compliance with company expectation.*Ensure area is fully staffed and maintain quality bench strength*Effectively communicate with all levels of management*Provide ongoing area performance feedback and successfully resolve conflicts*Proactively identify opportunities to improve performance through regular business analysis, competitor visits, and soliciting feedback from store team members and customers*Ensure execution of all company programs and initiatives through effective planning, communication, execution, and follow up*Share best practices, successes, and opportunities with the organization*Ensures that all company policies and procedures are consistently followed within area*Ensure area provides a consistent and exceptional Customer experience*Effectively conduct "Mgmt Skill Workshops" and facilitating Area/District Meetings
  • Payless Shoesource
    Training Supervisor
    Payless Shoesource Feb 2009 - Apr 2010
    Greater Atlanta Area
    *Provided training for newly hired or promoted Store Managers.*Assessed business goals, customer base, traffic patterns and used input to strengthen store business.*Communicated clearly and effectively in written/formal format*Provided development and training support within the district and company.*Provided constructive performance feedback on a consistent and timely basis.*Identified core metric opportunities for improvement and set well-defined goals.*Displayed exceptional leadership skills.*Consistently achieved Top 3 performance in Conversion, DPT, UPT, and CRM.*Ensured timely completion of all auditing paperwork and procedures*Assist in recruiting and training of internal and external SMT candidates*Support and mentor newly hired/promoted surrounding store managers
  • Payless Shoesource
    Store Manager
    Payless Shoesource Apr 2001 - Feb 2009
    Greater Atlanta Area
    *Managed all processes of store operations to maximize store sales and profits. *Lead/Managed an inclusive workplace that maximized the talents of each associate to achieve company vision.*Protected and maintained company assets and resources.*Effectively executed promotional and merchandising directives while maintaining rack representation standards as directed by corporate office.*Hired, Trained, and developed a strong tenured store team committed to providing a pleasant shopping experience for every Customer's Journey.

Thomas Jordan Skills

Team Building Team Management Loss Prevention Payroll Conflict Resolution Customer Relations Recruitment/retention Administration Training And Development Expense Management Customer Service Counseling Store Management Leadership Communication Driving Results Strategic Planning Organization Visual Merchandising Store Operations Retail Recruiting Merchandising

Thomas Jordan Education Details

  • Devry Institute Of Technology
    Devry Institute Of Technology
    Computer Information Systems/Business Mgmt
  • St.Mary'S College Of Maryland
    St.Mary'S College Of Maryland
    Economics

Frequently Asked Questions about Thomas Jordan

What company does Thomas Jordan work for?

Thomas Jordan works for First American Title Lending

What is Thomas Jordan's role at the current company?

Thomas Jordan's current role is Commercial Sales Manager at First American Title Lending.

What schools did Thomas Jordan attend?

Thomas Jordan attended Devry Institute Of Technology, St.mary's College Of Maryland.

What skills is Thomas Jordan known for?

Thomas Jordan has skills like Team Building, Team Management, Loss Prevention, Payroll, Conflict Resolution, Customer Relations, Recruitment/retention, Administration, Training And Development, Expense Management, Customer Service, Counseling.

Who are Thomas Jordan's colleagues?

Thomas Jordan's colleagues are Shakia Daniels, Tynia Waker, Christy Mims, Christy Mims, Farrell Chambers, Shanita Ruffin, Mark Pleasants.

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