Volunteer work• Develop and maintain mountain-bike trails

• Manage all aspects of the MTB products category, including but not limited to product selection & management, inventory management, price negotiation, vendor relationship, and new brands onboardingand successfully grew the category in a unprecedently challenged supply chain• Develop the core positioning and messaging for the product category, curate product selection, forecast the category needs and secure booking orders for the upcoming season accordingly• Work closely with other departments on the executions of in-store merchandising, promotions, onlinemarketing initiatives and training of retail staff

• Planned, organized, directed, controlled and evaluated daily operations, championing company initiatives and projects, and ensured execution of the company strategy. Managed a team of 2 sales associates and a pool of 3 mechanics plus part time staff.• Determined merchandise and services to be sold, implemented price, sourced merchandise and negotiated with vendors as needed, and forecasted and booked the company wide MTB category bike need for the 2021 model year

• Led a team of 4 technicians in managing the workshop day-to-day operations by coordinating resources and liaising with internal and external key contacts to ensure work is delivered on time and to a quality standard, and recommended actions to improve overall service quality and productivity.

• Provided high-level customer service through bike diagnosis and service within productivity, quality and safety guidelines, and contributed to all aspects of the business operation, including pricings and quotations, documentation of repairs, benchmarking, purchasing support, and B2B relations

Master's Degree apprenticeship, then full time employment• Designed prototype products and line products updates using 3D CAD and created 2D manufacturingassembly drawings, service manuals and user guides for new products and current products updates• Provided technical expertise to design office, production, and during testing in the frame of new productsdevelopment, contributed to design reviews and prototype testing, and represented the brand during fairsand events (MTB World-cup race support, EuroBike trade show)

• Operated 3D CAD and created all 2D manufacturing and assembly drawings using manufacturing methods such as machining, sheet metal, aluminum extrusion, molding/die-casting, and mastered CE standards and successfully performed FEA calculations for CE Certification• As project leader, investigated creative solutions for automation system to optimize production, set-upworkflow, and assigned tasks and responsibilities to 3 teams.

• Designed custom-made public lighting products

• Lead documentary and normative research and then designed an impact tester of street lights parts

• Developed and prepared engineering designs and drawings for various metalwork projects within mechanical design office team• Supported prototyping and fabrication• Performed assembly work in workshop and on-site