Client Service Delivery Team Lead; Worked directly with Client (ETS) to understand their needs and requirements. Provided weekly updates to Client on services that were delivered in accordance with the Service Level Agreement. Took necessary actions on any issues that occurred and reported those issues to the Supply Chain Lead. Managed third-party resources that processed daily order requests from Client. Worked with the Office of Quality reviewing existing processes and communicated those findings to the Client to develop more efficient processes that would provide cost savings. Coordinated with the Supply Chain Cross Functional Teams to support Client needs. Reviewed RFP documents from the state of Indiana to determine if additional sourcing requirements were needed for the Client. Participated in Governance and Supply Chain meetings to understand the Client’s business needs from a high level and performed data analysis of the Client’s previous business trends to compare with current competitors and markets.

GIS Project Manager; Managed multiple end-to-end projects for the Client (Pfizer Inc.). Worked directly with the Business Client in creating a project assessment for each project that consisted of the business requirements and objectives along with established schedules, milestones and deliverables. Created a project plan that was reviewed weekly by the key project stakeholders to ensure milestones and deliverables were being completed in the established timelines. Communicated project expectations to team members and stakeholders to ensure they were actively engaged with the project. Conducted weekly status touchpoints with the Client to discuss any issues that were identified as well as the progress of the projects. Performed kick-off and close-out meetings with the Client and stakeholders.

Access Management Specialist; Worked directly with the Client (Pfizer Inc.) to process access requests for internal Business users based on their requirements and management approvals. Facilitated with third-party resources to ensure that the requested access was provided in a timely manner and the access was accurately provided as per the request. Captured and provided documentation relating to production environment accesses to the Client during the Client Corporate Quality Assurance Audits and performed SYS ADMIN Monthly and Bi-Annual Access Reviews with the Client to ensure Business users were provided with the correct access based on business requirements.

Senior Information Technology Manager; Based on end user requirements and financial considerations lead the customer criteria process, supplier selection process, contract negotiation and contract award process. For each project we established a Statement of Work (SOW), solicited and obtained supplier quotes, reviewed and analyzed contracts to establish product approval meeting all Air Force and Department of Defense (DoD) standards. Performed multiple end-to-end projects that consisted of site surveys, blue-print drawings, circuit management, hardware and software deliverables as well as system testing. Maintained all warranties for procured systems and established life-cycle management criteria for those systemsAdditional Duties/Responsibilities: Anti-Terrorism OfficerConducted vulnerability assessments by reviewing existing processes, identifying discrepancies and weaknesses, creating an action plan, acquiring funding from appropriate government agencies, and remediating deficiencies. Collaborated with Department of Homeland Security and secured necessary funding to improve the substandard security posture of the base to a satisfactory level and ensured a safer base environment. Skillfully implemented improved security measures by educating base personnel in proper security protocols and in the need to use vigilance when assessing environment, vehicles, and facilities. Identified previously unknown deficiencies in the Emergency Operations Center (EOC). Designed and implemented a cost- effective and sophisticated video and teleconferencing system thereby resulting in drastically improved communication capabilities of the EOC during crisis. Created and conducted scenarios for exercises which evaluated personnel responses to active shooters, protestors, and simulated bombings; presented findings to leadership that summarized areas of weakness and provided an action plan to make necessary improvements.

COMPUTER SECURITY SPECIALIST AND MULTIMEDIA MANAGER US Air Force - Pennsylvania Air National Guard, Horsham, PA (1998 – 2005)• Responsible for the multimedia department; including video production, conference services, graphic art, photography, historical photography documentation and presentation preparation. • Conducted Information Assurance Training annually for all personnel in accordance with DoD directives prior to granting access to network systems.• Evaluated, assessed and certified hardware/software products prior to use on any accredited information system or network.• Developed Standard Operating Procedures (SOP’s) for network system security operations and incident response.• Provided required artifacts (i.e. hardware, version software documentation, etc.) to the Defense Information Systems Agency (DISA) for recertification of Classified and Unclassified circuits.• Applied security principles, methods, and products to protect and maintain the availability and integrity of information systems.• Reviewed and analyzed contracts, statements of work (SOW) and purchase orders to establish product approval for use on the network. • Conducted tests and exercises to determine if network and standalone device configurations were compliant with security defined in the Security Technology Information Guide (STIG) with a focus on minimizing network vulnerabilities.