Thomas Keene Email and Phone Number

•Establishing positive relationships with company clients and customer to further organization goals and objectives. •Contracting, training, and managing sufficient subcontractor work crews to complete work in a timely and quality manner. •Managing company assets (warehouse, inventory, equipment, etc.) to limit financial loss and maximize upside opportunities. •Maximizing profit contribution by establishing and accomplishing business objectives as set by the executive team. •Oversees office personnel to ensure projects are being stored, delivered, and installed efficiently. •Works with Sales Manager and Sales Consultant(s) to ensure leads are being followed in a timely manner and jobs are being sold accurately. •Analyzes budget for jobs sold and determines break down of labor line items and sub-contractor needs and pay •Determines job completion schedule and communicates schedule to sub-contractors and customer •Completes pre-construction walk-through to verify scope of work and products sold •Places orders for material through appropriate vendors •Analyzes job budgets during and after project completion to determine profitability and make adjustments as necessary •Conducts jobsite inspections to ensure quality work and customer service objectives are being fulfilled •Implements company strategic plans by working with corporate Management, IT, Accounting, and Support Services teams •Builds company image by collaborating with customers, clients, sub-contractors, and employees; enforcing ethical business practices •Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices

Efficient and diligent problem solver professional with 15years of experience. Passionate manager verse in national as well as local strategic business development with a proven ability to determine the best merchandising, product placement, and sales strategies that achieve optimal success. Track record that demonstrates initiative to exceed personal and corporate sales targets. Proven ability to quickly and permanently resolve problems. Team oriented with excellent communication skills; Highly effective in training and motivating teams.

Responsible for day to day operations of a $28M+ retail store with 100+ associates. Responsibilities included staffing, driving customer service standards, increasing operational efficiency and development of associates. Set expectations for customer satisfaction scores. Increases store controllable operating profit by improving operational efficiency through expense control and process improvement. Developed Several department supervisors to take on Assistant Store Manager roles.