Manage the door level (14 Doors) execution of Big Ticket Merchandising direction ($48M/Year). Specifically; assortment plans, presentation standards, advertising preparation, in-store replenishment, associate training, associate spiffs and contests and warranty service issues. Provide formalized feedback to home office on competition, customer product requests and ‘Door’ changes. Responsibilities include Furniture, Mattresses, Area Rugs and Worry No More. Specific responsibility for regionally specific doors.

Manage the door level (14 Doors) execution of Big Ticket Merchandising direction ($48M/Year). Specifically; assortment plans, presentation standards, advertising preparation, in-store replenishment, associate training, associate spiffs and contests and warranty service issues. Provide formalized feedback to home office on competition, customer product requests and 'Door' changes. Responsibilities include Furniture, Mattresses, Area Rugs and Worry No More. Specific responsibility for regionally specific doors.* Act as warranty liaison with Macy's finance on a $35M business projection, end of month accounting and invoicing.* Oversee and centralize warranty collateral, warranty parts ordering, Point of Purchase supplies and inventory reconciliation.* Update and maintain all "Branded" programs, handouts, training collateral and compliance reporting.* Review ongoing the sales support organization with a focus on optimizing the time in store by the regional training managers-Create, analyze and feed data to be used in driving warranty sales (Run Charts, Sale Summary Reports)* Generate new business opportunities and improve existing ones.* Review and resolve customer disputes as needed.* Prepare and implement periodic conference material, standard practices and new program collateral with VP of Warranty.* Training of new coordinators on warranty, computer procedures and other business.* Any other warranty responsibilities deemed necessary by upper management.

Member of various departments including Customer Records & Billing, Property & Cost, and Property Management.Analyzed and maintained production program/processes reporting directly to AVP of departments.Aided in development projects and specifications for other departments within the company.Worked within MVS, UNIX and SYBASE platforms relating to various company applications

Retail manager of one of three storefronts in the United States to sell unique European furniture in selective locations in New Jersey. Responsible for overall daily operations such as logistics, sales, training, inventory, marketing ideas, strategies and innovative techniques for further company development in the US. Responsible for all customer service issues for all stores with regards to furniture delivery, repair, replacement, etc. Report directly with the President of the company.

Oversee daily operation of 2 major retail art galleries including buying, selling, merchandizing, framing and displaying of products.Maintain physical and computer inventories.Dealt with training and personal integration of new employees.

· Member of various departments including Customer Records & Billing, Property & Cost, and Property Management.· Analyzed and maintained production program/processes reporting directly to AVP of departments.· Aided in development projects and specifications for other departments within the company.· Worked within MVS, UNIX and SYBASE platforms relating to various company applications