Thomas Kitchen Email & Phone Number

Muskegon, Mi, Us

Norton Shores, Michigan, United States

- Proactive, strategic, and customer centric sales based around spare parts, modernizations, and services. - Implementation of strategic sales go to market for spare parts revenue generation working in conjunction with the application engineering and project management teams. - Maintaining a rolling Pipeline utilizing Sales Force and Clari to provide insight on revenue projections.- Project Manager from inception to completion of modernizations including quoting, order entry, and shipping. - Presentation of the complete LPS portfolio of Parts Sales, Modernization, and Technical Support. - Customer site visit and tradeshow experience to help understand the go to market and work alongside our integration business partners.

Spring Lake, Mi

- Satisfy LPS Requirements of internal and external customers; including parts sales, daily quoting, fulfillment of product and system warranty obligations, emergency service, system modifications, and other project needs.- Developed, along with IT, a Price Margin Analytic in PowerBI to analyze underperforming pricing and need for evaluation. - Created Warranty Tracking system in PowerBI to understand high failure items and provide analysis to upper management production, and quality teams. Provided insight on amount for sales returns, warranty claims, along with tracking of dollars associated. - Creation of System Support Documentation including Project Manuals, Part Pricing Programs, Utilization of AutoCAD Drawings, Spare Parts Lists, and all support documentation after commissioning. - Process Daily Orders in ERP system allowing me to work with Purchasing, Planning, Logistics, Shipping to provide the best possible customer service to our integrator business.

- Using my day and week to run a multi-million dollar store by completing daily sales reporting, inventory control/counts, payroll, quality assurance, ensuring employees are on task, and reviewing monthly profit and loss statements.- Delegating tasks to 3-4 employees on a daily basis to ensure the store is up to exceptional standards by both customers and company standards.- Vast training, development, and evaluation of new and experienced employees by ensuring the staff have the required knowledge of the company and customer expectations. - As the inventory manager at the store all ordering, returning, counts and inventory reports are completed according to strict deadlines by the company allowing for minimal overhead with inventory.

- Completed various aspects throughout the company from administrative assisting, shipping and receiving, order confirmation and delivery, pricing, and training of new employees on products and company processes/procedures. - Applied accounting skills to prepare finance statements within the accounts receivable and accounts payable records.- Closed out the end of month and quarterly statements for the company.- Created an excel program to conduct a more efficient way of pricing mark-ups.

Bachelor Of Business Administration, Business Administration; Management; Finance

Activities and Societies: Delta Sigma Pi, Campus Relations Chair

Associates, Science And Arts