Senior Support Engineer
Started my Role as Support Engineer 1996 at CA Technologies, 2018 owned by Broadcom Inc. Senior Technical Support Engineer for CA GEN , CA PLEX, ZOWE CLI, CA Brightside Tools.Previous Products supported: CA Database Management Tools ( DB2 , IMS ), ENDEVOR, XCOM, IDMSAdditional Tasks: Security&Health Officier , MERT Leader and Emergency Coordinator for CA Germany.Deputy Support Team Leader. Chairman of User Group. Participation in national and international User Groups and Product Roadshows.