Thomas Klisch Email & Phone Number

Redmond WA

LSREC Technician

Redmond WA

- Fault, performance monitoring, analyzing of key performance metrics (KPI) and remote restoration of 3G and 4G network nodes including BSC, RNC, NodeB, eNode B, SIAD, DAS, T1 and ethernet circuits- Assist in resolution of network outages, abnormalities and SEVs- Provide Manager Relief (RRP) duties when required

Redmond WA

- Manage NOC Outages from beginning to end.- Ensure accurate documentation and resolution details for leadership team.- Ensure outage criteria and documentation is up to date and available for all team members.- Work closely with all Operational teams to ensure collaborative actions during outage times.- Report all network level events SEV 2 and above.

Bothell WA

- Perform network monitoring, surveillance, troubleshooting and restoration of multiple 2G, 3G, E911 RAN and Core nodes via multiple OSS platforms- Collaborate with multiple internal and external teams on network node restoration

Bothell WA

Formerly Innovations, Chatham Technologies- Supplemented product design, product/process definition of large system solutions for the communications infrastructure market- Sustained engineering efforts to improve BOM accuracy, process documentation and product quality

Redmond WA

- Oversaw installation of a complete voice and data communications cable distribution system comprised of both copper and fiber cables to and within multilevel buildings - Responsible for timely and accurate completion of job requirements for crews in size of two to ten technicians