I'm 20 years married with 1 child, a NY born, NH transplant for the past 23 years. I enjoy hosting informal gatherings of family and friends, gardening, fishing, reading and watching informational shows. I have 38+ years experience managing personnel, programs and specific projects for USCS/CBP in the US Northeast.========================================KSA - Knowledge, Skills, Abilities: I have 38+ years experience managing both programs and specific projects for CBP in the US Northeast, utilizing Microsoft Office, SAP and proprietary tools. Microsoft tools include, Teams, Outlook, Word, Excel, and Powerpoint. SAP tools include, business, inventory, production and Procurement modules. Proprietary tools include, business management, inventory, procurement, change management, production management and life cycle management. I have 12 years years experience as 2nd level management, managing 5, 1st level managers and 70+ personnel positions. I created performance metrics, personnel development metrics and position criteria. I managed budgetary requirements and procurement. I performed disciplinary actions to both 1st level managers and workforce employees with the coordination of legal counsel and human resource management. I created and monitered personnel performance and behavioral rehabilitation processes.