Thomas L. Email & Phone Number

North Massapequa, Long Island, Ny

• Respond to Fire and Medical emergencies • Provide support for medical personnel on-scene• Attend weekly, monthly, and annual training to exhibit knowledge of pertinent skillsCertified through the Department in:Basic First Aid and CPRICS-100 (Incident Management Systems)IS-700.b (Introduction to NIMS)Hazmat AwarenessConfined Space AwarenessHurst Tool Operation

Farmingdale, Bethpage, West Babylon, North Babylon

• Consistently receive a score of 10 out of 10 on Net Promoter surveys for demonstrating exemplary customer service and quality• Based on the service I provided, multiple members have reached out to my Manager stating I was "friendly, quick, accurate, and efficient" • During a routine transaction a Manager from another branch stated that he wished all of his tellers were like me, noting that the service I provided was quick, friendly, and accurate • Commendation letter received from a member praising my attentiveness and service, the member claimed they were strongly considering leaving Bethpage Federal Credit Union until their interaction with me• Regularly receive manager feedback for being a "hard worker", "flexible", "energetic", and "always willing to help out" • Responsible for handling large amounts of cash • Process all transactions accurately and efficiently in a high-stress environment• Provide consumers with a solution to transaction related issues ranging from improper fund allocation to shortage of cash received• Balance out cash drawer and checks at the end of the day, verify if any errors were made, and resolve any outstanding cash differences

135 Duryea Road, Melville, Ny

• Updated pertinent information of companies on CSC Global, this aided the department in determining whether a company was still active, sold, or dissolved in addition to providing the location of the business and relevant contacts• Drafted termination notices under the supervision of a paralegal within the Legal Department• Archived dozens of files pertaining to litigation and corporate matters• Closed a variety of corporate and litigation files on LawTrac for the paralegals• Reviewed a multitude of contracts and agreements for pertinent binding clauses• In-charge of a project that reviewed metadata and tracing within PDF files and Microsoft Word • Researched every state’s database to determine if a corporate indicator was required by the company in order to do business within that state• Analyzed the usage of the department’s intranet site, collated the findings and presented a PowerPoint deck to department managers for guidance on changes and improvements

Master Of Arts - Ma, Criminal Justice/Police Administration - Advanced Certificate In Criminal Investigation, 3.97 Overall Gpa, 4.0 Gpa In Advanced Certificate

Bachelor’S Degree, American History, 3.84 Major Gpa And 3.64 Overall - Graduated Cum Laude - Dean'S List

Activities and Societies: Phi Alpha Theta and the Golden Key Honor Society