Unit Manager
Chennai, Tamil Nadu, India
Role: Unit ManagerKey Responsibilities:Directly managed and evaluated the work of Team Leaders, 25 personnel, disciplinary procedures, performance, leaves of absence, grievances, work schedules and assignmentsIncreased revenues 40% in a month and 20% in first year. Increased profits in 2 years simultaneously. Successfully ran the highest volume sale in South Region increasing the profits by 20% in the first yearInitial level screening of new team members recruitment & Provide training (Concern work or relevant campaigns)Facilitation of interdepartmental team meetings to coordinate and develop behavior managementConsistently exceeding key performance indicators including sales results, extended warranty salesBuilt, trained, and continually developed a winning sales team with a high level of integrity and performance resultsMonitor individual and team KPI / KRA metrics, Shrinkage control and attrition management.Maintained department morale by increasing productivity by using creative team building activitiesSuccessfully trained team members who have become Team leaders in their own accountsImplemented programs for the use of in-service training, staff meetings, conferences and special training programs authorized by the companyConferred with other departmental officials on technical problems involving interpretation and application of policies, procedures, and regulationsPrepared and directed the preparation of records and reports using Microsoft Word and ExcelAssisted in the management of 120 personnel to ensure basic annual requirements were met established by the company