Service Manager
Current
Sonny'S Camp N Travel, Duncan, Sc
Maintain all fixed operations pertaining to service and customer relations. Manage a crew of 6 technicians and 1 warranty advisor. Update customers daily on repair progress, prep and deliver all sold unit, schedule appointments, maintain lot and inventory repairs/cleanliness. Integrating policy and procedures to help keep our customer service on the leading edge. Assist in balancing company wide budget, maintaining proper parts/accessory inventory along side parts manager and mitigate all customer complaints with the GM.
Nov 2013 - Present
