Thomas Lamm Email & Phone Number

Peabody, MA, US

· Perform electrical and mechanical diagnostics and repair of Analogic computed tomography scanners for the TSA· Uses test and diagnostic tools to evaluate equipment operation.· Conducts field modifications of systems as required.· Performs monthly, quarterly, semi-annual, and annual preventative maintenance tasks.

· Performed electrical, mechanical, chemical, and consumables diagnostics and repair of HP Indigo 6000,7000, 10000, and 12000 series presses used in commercial printing.· Uses test and diagnostic tools to evaluate equipment operation.· Assist with rebuilds / modifications of manufacturing equipment as required.· Performs preventative maintenance tasks.

Rochester, New York, US

· Responsible for overall territory management including related administration pertaining to customercalls, timely completion of service reports, expense reports and weekly time reports, as well as thetracking of preventive maintenance and upgrade requirements for assigned customers.· Performs necessary installation, servicing and preventative maintenance.

· Responsible for servicing all warranty and approved non-warranty repairs toApollo Video equipment and conducting maintenance in compliance with service contracts.· Performs various system modifications/retrofit campaigns.· Checks work orders and related manuals and schematic diagrams to determine tasks to be performedand tools, equipment and parts needed.

Reston, Virginia, US

• (Northeast FL to Panhandle Region)
• Performed customer support activities including installation, modification and repairs of complex equipment and systems using radiation survey instruments, digital test equipment and technical drawings and schematics.
• Coordinated and conducted routine on-site testing, troubleshooting and problem solving for maintenance assignments. Knowledge of OSHA safety requirements and use of radioactive materials including gamma-ray imaging.

• Oversaw maintenance and repair of photofinishing equipment as well as quality control and customer satisfaction, in addition to daily production duties.
• Knowledge of photographic chemical solutions used in the production and the retouching digital images. Developed and oversaw the enlargement and refocusing process. Corporate Concepts IT Consultant

Coppell, Texas, US

• Provided product installation, preventive maintenance and on-site repair of client’s inventory.
• Responsible for service of various products including commercial and industrial digital printers and photo finishing equipment (photo kiosks) in a retail environment.
• Parts management and general allocation of resources for the district area. Internal documentation and reporting for all inventory usage and servicing contracts.
• Oversaw and coordinated trade show activity throughout the Southeast US and Caribbean.

Rochester, New York, US

• Provided product installation, preventive maintenance and on-site repair of client’s inventory.
• Responsible for service of various products including commercial and industrial digital printers and photo finishing equipment (photo kiosks) in a retail environment.
• Parts management and general allocation of resources for the district area. Internal documentation and reporting for all inventory usage and servicing contracts.
• Oversaw and coordinated trade show activity throughout the Southeast US and Caribbean.

Buena Park, CA, US

• Southeastern US and Caribbean area
• Provided product installation, preventive maintenance and on-site repair of client’s inventory.
• Responsible for service of various products including commercial and industrial digital printers and photo finishing equipment (photo kiosks) in a retail environment.
• Parts management and general allocation of resources for the district area. Internal documentation and reporting for all inventory usage and servicing contracts.
• Oversaw and coordinated trade show activity throughout the Southeast US and Caribbean.

US

Managed $1.25M in annual revenue and $650K worth of equipment overseeing the daily operation of multiple on store locations including technical, quality control, administrative, and customer satisfaction issues.