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Thomas Lebbe is listed as Service Operations Manager, EMEA chez Industrial Scientific EMEA at Industrial Scientific EMEA, based in Greater Lille Metropolitan Area, France, France. AeroLeads shows a work email signal at ldcom.com and a matched LinkedIn profile for Thomas Lebbe.
Thomas Lebbe previously worked as Service Operations Manager, EMEA at Industrial Scientific Emea and Service Team Leader, Europe at Industrial Scientific Emea. Thomas Lebbe holds Bts, Information Technology from Baudimont-Saint Charles.
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AeroLeads found 1 current-domain work email signal for Thomas Lebbe. Compare company email patterns before reaching out.
Results-driven European Customer Service Manager with diverse background in management and customer service. Dedicated to providing excellent customer service and making operational and procedural improvements. Right Service, at the Right time, at the Right place at the Right Cost.ITIL V2 Certified : - ITIL Fundation- ITIL Practitioner's Certification in IT Service Management, Release and Control- ITIL Practitioner's Certification in IT Service Management, Support and Restore
Listed skills include Management, Team Management, Customer Service, Project Coordination, and 22 others.
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Arras
I'm in charge of managing all aspects of the operations in the EMEA (Europe, Middle East and Africa) region including technical support and maintenance, depot and repair, shipping and receiving, solution commissioning and training.In addition, I'm in charge for developing and maintaining excellent working relationships with our distributors and.
Arras
I'm in charge of all aspects of services provided to Insdustrial Scientific Customers including IFC, field service, training, technical support and iNet commissioning.Service Team provides on-site support to our Customers including iNet early-term start-up, installation, product training, diagnostic support and problem solving for hardware and software.
Région De Lyon, France
Service Desk Manager for Europe,Middle East and Africa.In charge of the Helpdesk and of regional Onsite technicians, providing first and second level support for Louis Dreyfus Company's Offices.
Harnes, France
Monitored the daily activities of 10 multi-cultural customer support teams throughout France, Netherlands, Poland and South Africa by using strong KPIs and reports. EMEA region has 2700 workstations, 12 plants, 29 sales offices and more than 16 different languages. Managing and deploying infrastructure projects such as SAP, unified communication.
Successfully managed the activities of 7 multi-cultural customer support team members in multiple locations throughout France, Netherlands, Poland by using strong KPIs and reports. This team covers support level 1 (Helpdesk agents) and Support Level 2 (Support Technicians)CEU region has 2000 workstations, 7 plants, 23 sales offices and more than 16.
Harnes, France
Based on low level of Customer Satisfaction in Continental Europe, I reviewed and I overhauled all support process. I proposed to create a Help Desk in France covering Southern Europe. Setting up SLAs and different additional KPIs.2003 to 2007, based on great achievement in Southern Europe, I duplicated the support process to Northern Europe (harmonize.
Harnes, France
Analyzed business needs for Retail and Food Service sales teams in Continental Europe. Developed, maintained and supported needed software and reporting tools.I replaced in-house tools by Siebel for retail sales people.
Arras, France
SIIPA company is french subsidiary of Fujitsu. It was still running with an old system and our customers needed Windows laptops and CRM software. I successfully replaced passive screens by desktops and IP Network. I installed Exchange server and shared directories.Then, I worked with the project manager to develop needed CRM and reporting tools. Ensured.
Arras, France
Working for several customers in developing software based on Windows, Linux, AIX environments.In addition to the development activities, I trained many people to use Windows, MS Office suite and home built applications.
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Thomas Lebbe works for Industrial Scientific EMEA.
Thomas Lebbe is listed as Service Operations Manager, EMEA chez Industrial Scientific EMEA at Industrial Scientific EMEA.
AeroLeads has found 1 work email signal at @ldcom.com for Thomas Lebbe at Industrial Scientific EMEA.
Thomas Lebbe is based in Greater Lille Metropolitan Area, France, France while working with Industrial Scientific EMEA.
Thomas Lebbe has worked for Industrial Scientific Emea, Louis Dreyfus Company, Mccain Foods, Fujitsu Technology Solutions, and Stav & Asia.
You can use AeroLeads to view verified contact signals for Thomas Lebbe at Industrial Scientific EMEA, including work email, phone, and LinkedIn data when available.
Thomas Lebbe holds Bts, Information Technology from Baudimont-Saint Charles.
Thomas Lebbe is listed with skills including Management, Team Management, Customer Service, Project Coordination, English, Intercultural Skills, It Infrastructure Management, and Passion For Helping Others.
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