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Thomas Lees previously worked as Junior Solutions Architect at Business Reform Limited and Junior Technician at Western Computer. Thomas Lees holds Level 3 Extended Diploma In Ict, Computer Science, Triple Distinction from West Cheshire College.
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Within this role my duties included Operating a IT support helpdesk and ensuring SLA’s are met when working on cases• Designing bespoke Solutions in SharePoint• Using Azure Active Directory on a daily basis• Experience of Project management within Smartsheet• Using applications such as TeamViewer to resolve IT related issues
Servicing all things Apple from IPhones, IPads , Ipods, MacBooks , IMacs , Mac Minis and accessories.Keeping track of targets such as customer service scores and repair turn around time.Training new staffCommunicating with customers in many ways such as face to face, telephone and email
Ellesmere Port, England, United Kingdom
Operating the till system in order to ensure smooth running of transaction’sCommunicating with the public via telephone answering any queries regarding productsWorking with the general public of all ages in order to create a great retail experience Basic cleaning duties in order to keep the store presentable and safe for customers
I attended west Cheshire college for a total of 3 years in which I obtained my Level 3 extended diploma in ICT. This involved subjects.
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Thomas Lees is based in Liverpool, England, United Kingdom.
Thomas Lees has worked for Business Reform Limited, Western Computer, and Wilko.
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Thomas Lees holds Level 3 Extended Diploma In Ict, Computer Science, Triple Distinction from West Cheshire College.
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